Bentalls Reviews

Very complete shopping center, nice space, ample, all kinds of shops

Bought couple of perfumes bottles as Gifts for my sisters and the girls there were very helpful, and added some samples and packed it all perfectly ..

Good cheap parking within easy walking distance.
Otherwise a pretty standard, albeit well-kept, shopping centre!

The bentalls shop is great! So many amazing well known brands but also unique pieces that you can tell were all carefully picked for the store

Always a great shopping experience, clearly laid out with easy buggy navigation. Good lifts and great customer service.

Huge department store lots of products, great at Christmas

Nice building, lots of variety. I quite like Kingston in general even though I know a lot of people don't.

Super useful place with a varied assortment of shops from clothing and cosmetics to furniture, stationery, and books.

There's an abundance of food; there's a Costa on the second floor I believe, there's an ice cream stall, a smoothie booth (which I thought was super tasty), a restaurant with a lot of seats across from HMV (which has slow service sometimes), and more on the top floor and lower ground floor.

There are clothes shops for all ages and different styles, so you'll likely find something you like. The H&M here has a bigger queue than I've seen in other ones though.

First time and really enjoyed the array of stores and kind staff assistance. Plenty to choose from with some splendid upmarket clothing retail.

Looking tired - trying to be something it s not with things they are stocking it s looking very run down and not what you expect for these prices.

Think they have lost the plot it s just a shell these days full of coffee shops and concessions nothing Fenwick anymore.

Great store everything you could want under 1 roof bo food shopping but restaurants great choices

The store itself is nicely presented, but the staff are rude.

I went in there yesterday looking to purchase a new TV, not one member of staff asked if I needed help.

One member of staff took it upon himself to stand directly in front of me, when I was looking at said TV, and when he finished speaking with another member of staff, just said "alright" and walked off.

I thought it was maybe just one person, so approached another member of staff and asked a question, and he seemed completely uninterested in helping. He didn't even bother to make eye contact.

Perhaps you have to wear a suit to shop in Bentalls, as all that were seemed to be receiving decent customer services.

Will not be spending a penny in that store. I would not recommend this store.