The store itself is nicely presented, but the staf...

The store itself is nicely presented, but the staff are rude.

I went in there yesterday looking to purchase a new TV, not one member of staff asked if I needed help.

One member of staff took it upon himself to stand directly in front of me, when I was looking at said TV, and when he finished speaking with another member of staff, just said "alright" and walked off.

I thought it was maybe just one person, so approached another member of staff and asked a question, and he seemed completely uninterested in helping. He didn't even bother to make eye contact.

Perhaps you have to wear a suit to shop in Bentalls, as all that were seemed to be receiving decent customer services.

Will not be spending a penny in that store. I would not recommend this store.