It was a good experience overall. If you do just the tour, it is on the pricy side; however, the playground, flavor graveyard and live music add to the atmosphere. Tour consisted of a campy video, short tour of the facility, a sample of ice cream, and sporadic bad jokes.
It's Ben and Jerry's. If you are not sure if you should check it out, ask yourself: Do I like ice cream? Do I like frozen yogurt? If yes to either of these then Ben and Jerry's is a must visit! A beautiful location with amazing views, enthusiastic staff, and, of course, fantastic desserts Ben and Jerry's is fun for everyone. Just make sure you have a place to take a nap after all the yummy treats!
Great tourist attraction. Price can't be beat for tour and ice cream at the end. Fun for all ages.
Tour was very interesting, learning about how the company started up and seeing where the product is made. When I toured, they were in the process of cleaning all the equipment. We got a special flavor of ice cream at the end that is not sold in stores.
Tasty ice cream and big gift shop, not much to do besides factory tour.
Super delicious, very affordable cute tour, amazing grounds
Always a fun stop for the family when up in VT! Friendly staff, excellent ice cream, fun crafts and things to do.
Fun little gift shop, but if you want ice cream you will wait in long lines.
Ice cream was melted and also service was very slow
Disappointing tour. No longer Ben and Jerry's now Unilever owned company.
So much fun visiting and learning about the company. And free ice cream sample at the end of the tour. Definitely recommend!
Worth the 3 hours trip from Boston! Tour is entertaining, informative and delicious with samples at the end. Family friendly environment with a playground area nearby and good gas stops in the area.
Don't forget the Dearly De-Pinted Old Flavor Graveyard up the hill, totally worth it!!
Tour was fun. Staff knowledgable. Gift shop a little pricey but what tourist place isnt? Clean. Handicapped accessible and dog friendly
Short but fun tour. Didn't care for the political agenda they were pushing, especially since I paid for the tour, but the ice cream was great!
Neat spot. Under construction when we went but still neat.
Love it this is what dreams are made of. I love Ben and Jerry's.
It was neat to experience this because Ben and Jerrrys is delicious and the history is pretty cool. I love that they continue to be a socially responsible company, despite being corporate owned. The prices in the gift shop are outrageous though and the line to order ice cream was longer than the general boarding at an airport. It's overall a neat experience but definitely more corporate and commercialized than I expected.
Fun tour includes a short movie, a look at the manufacturing for from above, and a sample of ice cream. Make sure to get tickets as soon as you arrive since it can be a wait until your tour time. They also have a playground, art activities, a food truck, gift shop, and ice cream shop.
Fun experience and definitely recommend stopping by. Tour lasts for around 30 minutes and includes a 10 min video, a 10 minute look at the factory from above, and a 10 minute sample stop. Sample was delicious and there was even a park nearby for our toddler to play on!
Driving near the area & thought it would be worth a stop for a quick ice cream. Arrived to find huge lineups even on a weekday, can't imagine how busy it would get on a weekend. We didn't have time to wait so continued on.
We love coming here every year. Even though they are never in production when we visit the kids still love the tour and of course the ice cream!
Always best to get it from the source, not much else to do though.
It is really a nice place for a family hangout! The factory tour was a great experience but the ice cream graveyard was awesome and a must visit!
First went here in 1990. I've been about 10 times in 28 years just passing by on random travels. Great pit stop to see what crazy flavors they might have and sit in the sun for tasty ice cream. Quick friendly service.
It's a chill place. You cant beat a $4 tour of the factory. And you get some ice cream afterwards!
It's Ben & Jerry's ice cream, why would you not stop here?! Delicious! Tour was hokey but good cheap fun. We were here in winter, so can't comment on the outdoor stuff. Pose for pics and eat ice cream, enjoy!
Fun time but a little pricey for just a cup of ice cream
A great little stop. We didn't do the tour, we just had some cones and are outside. Delicious ice cream!! Such a difference fresh makes.
Ice cream is obviously awesome. Tour is very fast and probably nothing new. A stop, but not a destination!
What a "sweet" stop during our vacation this week! The tour guide Noel was great and of course we enjoyed a small scoop at the end of the tour. It was pretty packed but we expected that as it was during school break.
Always a good time! Whenever we go to Vermont during the summer, we always stop at Ben & Jerry's no matter how many times we have been there before. The tour is fun, the place smells like a bakery/ice cream parlor, and of course the ice cream rocks! Be sure to check out the flavor graveyard!
Cute factory to visit if you are in the area. Very crowded.
Love comming here. Second time here. Always good with family.
Quick fun visit. Tours run every half hour and you get a free sample at the end. The are slightly on the canned side but an enjoyable stop nonetheless.
It was a cool seeing inside of the top secret factory, hearing the history, and best part was the sampling of freshly made ice cream
Worst experience of my life. Rude. Unwelcoming. Tour is a waste of money. Incredibly boring. Never will return or buy their trash ice cream. Worst company in existence.
Fun tour, Great ice cream. It was very informative. Like the use of local sourced ingredients.
Yummy ice cream with many many wonderful favors to enjoy. The tour is short but there is a sample of ice cream waiting for you to try
Fun place. Tours are informative. Ice cream tasting at the end of the tour is a nice touch. Can get crowded but worth the stop.
Ice cream. Need I say more. Variety, creaminess, and a social conscience. Wonderful.
Great staff who keep the tour moving in a very entertaining manner by cracking jokes and dispensing interesting nuggets of information. The tour was surprisingly short but it was really interesting. If you can maybe call ahead or arrange your visit to find out if the factory will be in full operation, you'll get the most out of it. Good fun for all the family.
Experience has been greatly improved over the experience I had about 5 years ago. The place is much cleaner than in the past and while it is certainly set up for them to make money, they did a better job with the tours than in the past.
One word: Vermonster. Look it up then get your grub on. You can order at any B&J but why not fresh from the factory? Tour is great and the give you a free sample. Make sure to visit the flavor graveyard in the back!
Pretty cool experience (took the 30 minute tour). Incredibly good value! We just wish the line to get a cone after wasn't so long.
Loved the short little tour, our tour guide was hilarious and super informative. Who knew there was a factory in Israel? We sample "Americone Dream," which is one of my favorites. I bought the tour ticket with a Tshirt and pint. I was sad to see the shirt I wanted in my size was out and I asked if the display was the size. It was and they were nice enough to grab it down for me!
Loved the factory tour. Gift shop was nice. Like the idea of ice cream flavored lip balm.
Took the tour, no need to try the icecream since we know what they taste like.
The tour was nice, especially the taste of ice cream at the end. We went on a weekday expecting it to be quiet - surprise! Parking lots were full, there were tons of people. The line for ice cream was so long, we decided to skip that. But, we only had a 30 minute wait for our tour to start, and we used the opportunity to peruse the gift store and look around at the displays. The staff does a wonderful job! Learned a bit about ice cream too!
This place was solid. I didnt do the tour so I can't comment on that but I will say the line for a cone was rather long and slow. Staff was all friendly and the ice cream was great. I'd go again
Good to know how my favorite ice cream is produced (with a little fun).
Couldn't do the tour but got some ice cream and visited the graveyard
A great place to tour and get ice cream, but don't take your RV in there over 30 ft. Very small RV parking and very difficult to turn around. Be there before 10 am and best the crowds. Very crowded after 11 am.
Fun place to take the family and get to taste ice creme
What child does not want to go to the Ben and Jerry's factory Ice Cream Tour? Yes - be prepared, especially in the warmer months fand high ski times - holidays and school vacation weeks for crowds and wait times for the tour - which is about 30 minutes and reasonably priced - seeing the factory machines running and production (mostly from windows - but the children will love it!) - and there is a flavor tasting at the end of the tour.
They have a great ice cream shop where you can get fresh scoops of many favors - and a Ben And Jerry's gifts store with t-shirts and fun items for the brand. IN the warmer months they also have a great playground for children and a flavor graveyard where retired flavors and never marketed flavors have gone to rest! Its a fun experience - especially if you have children - -
Fun little place with a large variety of ice cream. The tour was closed due to covid. Covid response is social distancing, and masks. Ice cream is still available.
So glad I got the tip from other yelpers to check in and get the tour for free, not that i wouldnt have spent the $4 but why not free! The grounds are adorable so we went and took some pictures before our tour started, it seemed like everything was closed though so the photo ops werent as great as they could be. The tour was nice even though they werent in production while we were there, I even learned something during the little movie. The tasting room was of course the best part of the tour and the taste was a good size for what was a free tour. Afterwords we headed out to the scoop shop for ice cream and they must always stay busy. They had 6 windows open and we were able to get through the line in about 10 mins so no complaints here! If your in the area be sure to check it out and dont skip the flavor graveyard, brings back ice cream memories and is super cute.
Not a bad tour but the whole place seems kind of disorganized. Kind of surprised they let people bring their dogs in, too.
Lots to do and see. Lots of stops and gyms for Pogo..
Very freindly workers, huge line (becuase the ice cream is awesome)
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