Ben and Jerry's Factory Reviews

Great icecream! The tour was awesome. The tour guide was funny.

This was the best experience we had. Mind blowing thanks to ben and jerry for providing such tours. Very knowledgeable

Long lines. Serving size too large. Parking not convenient.

Lots of fun for the whole family. Bummed the factory line was being cleaned when we visited. It was still interesting to hear about the history, play on the grounds and shop in the store. The flavor graveyard is amazing! God I miss you Cool Britannia!

Must do tour in Vermont. It's a quick 20 minute tour. Great to learn about the history of this iconic business. The free sample at the end is a bonus. Nice gift shop for souvenirs.

Beautiful drive! Picked up a commercial load here. Loaded us very quick and were so nice to deal with. I can't wait to go back! Especially as a regular tourist! 1 month later and we are 12 hours behind. Rude staff this time. Folks, think of where your groceries come from. Most of those drivers are nice people, like you, making a living. My 4 kids and my husband will think twice before we buy this upscale stuff again.

Delicious samples, informative tour, good your guide. Parking was a mess

Long lines for ice cream. Might be better going later in the day.

Lines too long and moving too slow to get ice cream. Might have been fun if not so crowded, parking lots all full with cars and tour buses, on a weekday. Gave up and left.

Fun and informative tour which I enjoyed. However, it only takes about 30 minutes so if you come from a distance you might just want to buy some Ben and Jerry's locally.

Nice place to visit. Very crowded... If you are not a fan of people pollution then wait till the cooler months. I dealt with it to mark it off the bucket list....

New Non-dairy flavors were absolutely delicious!!!!! The tour was great too!!!
Sweet young lady was our guide!!...
and the special chocolate was awesome too.

Tours are available throughout the day at $4/per person, kids are free 12 and under. 2 oz scoop of ice cream of the day with tour.

Over hyped place. No fun in the tour. A 7 min video, un-enthusiastic guide, sample of 1 small scoop. Time waste in my opinion.

This makes a great break on a long ride. Tour and treats were free. Unless you want to indulge in the awsumeness of a great dig. Loved it and the ice cream for the whole family was only $18 can't go locally and get close to this quality at this price!

This is a nice stop if you're in the area and like ice cream. We went on the factory tour. It's inexpensive but is also very short. You get a sample of ice cream in the end so the small price is definitely worth it. And... the ice cream is delicious. :-)

Make sure you visit the graveyard behind the factory to see all of the retired "dead" flavors.

What do I say that hasn't been said. Incredible flavors.

Nice tour, although they were doing a cleanup in between batches Instead of making ice cream, but still very interesting. Nice to get the free sample at the end.

Such a fun and tasty place to visit. The guided tour is super affordable and comes complete with an ice cream sample at the end! What can be better than that?

There is also an ice cream shop so you can have your favorite flavor scooped fresh and a gift shop.

Don't miss the flavor graveyard where you can pay your respects to the retired flavors. It's just a short stroll from the factory, up the hill just past a great playground for the kids!

Awesome family day learning the history of this amazing ice cream company from lil oke Vermont

$4.00 for an Overrated tour, socialist propaganda movie, ice cream smaller than a normal scoop. Save your time and money.

A total $4.00 waste......probably worst tour I've ever been on.. The half azz tour started 10 minutes late and ended in 20 minutes with a mouth full of half melted ice cream sample given at end of tour. Suggest you find a better way to spend your money.

Great place to visit. Awesome ice cream for all. Flavored ice for people with allergies. Awesome history graveyard of retired flavors. Cool history and neat tour with sample at the end. Highly recommended not to miss this attraction.

It's just a tourist trap. The factory tour takes about 20 mins, most of which we will be shown some videos and a viewing deck of the machines, which were under cleaning at the moment. Not fun at all. At the end everyone is given a small cup of their new flavors, that was the only good part! The gift shop sucked too. Not a lot of good stuff. The vegan ice cream is bad, tastes like flavoured sugar syrup

Didn't have multiple dairy free flavors to choose from. Only had coffee flavor and the kids didn't want that.

The factory was a fun time! One suggestion I would make is to make the descriptions of the different ice cream flavors easier to read.

Pricey, some stuff made in usa, tour with free ice cream at the end!

Poor tour great ice-cream nice outdoor. Needs free wifi

Drove all the way from NY to make the tour at 6:30 pm because brochure said tours until 8 pm. When we got there, they were already closed.

Great place for the whole family. A little on the expensive side

Fun to visit when on a trip around the area. It goes without saying that the ice cream is delicious. Don't miss the ice cream graveyard for an excellent photo op! It gets crowded for obvious reasons so a quick stop may not be possible. The tour is cute and worthwhile for first timers. Gift shop items are on the expensive side.

Overpriced ice cream when I can drive down the street and get it cheaper at shaws!

I loved this place, they are the best at ice cream ever!

Very cool tour. 4 bucks for adults. Then we had to try and kill the Vermonster. 20 scoop ice cream sundae with a ton of toppings.

Super site, exquisite ice cream and tasting during the visit

Very clean, family friendly and politically incorrect.

We have visited the factory a few times and have always had a good time. I expected the tour to be a bit longer or to see more but it's still worth a visit. There is also a playground for kids up on the hill and the flavor graveyard which we had missed the first few times we visited.

Highly commercialized. Short tour, the starting video was disappointingly political. Tour guide had her speech perfected which flowed well and was entertaining. The sample at the end was excellent, but for the same price as the tour I could have purchased a pint.

Enjoyed the ice cream scoop exhibit.

Top quality ice creams. Great range of varieties... the Vermonster was mouth watering... skip your lunch and enjoy this one with friends and families...the graveyard of flavors is a nice visit.. only regret was they shut off the factory by about 4. If you have a tour after this time, you only see videos and talks from your guide. The real functioning of giant machines are all done... at best you might get glimpse of cleaning process. So better hurry up and reach before lunchtime. Have fun at this amazing ice creams factory

well the drive from bennington was really beautiful..the actual tour was somewhat anticlimactic...kinda what I expected...i think people just go to say they went....keep in mind it's a place where they manufacture ice cream....as always the ice cream was great

My family and myself get the Vermonster there every year. We always get some funny looks while we're eating it. Always crowded there, rain or shine and it's an absolute nightmare during the weekends

Took the tour 15 minutes nothing great, wouldn't drive out of the way to go. A pint at the supermarket is cheaper

A bit pricey. So be careful bringing the kiddies into the gift shop. Average t shirt is $24.00. No matter what size. Long aait for ice cream, 37 minutes today to get a waffle cone for $8.00 dollars. Wow!!!! Commercial much. Still fun though just dealing with sticker shock.

Best ice creams hands down, if you have never been do the tour and visit the ice cream flavor graveyard.

Not bad. We try fudge sundae, mixed sundae, chocolate fudge brownie, chocolate chip cookie dough. Everything is great. Cold air makes it cooler. Not on the tour ... But if you have time, you can consider it.

Great place to go for ice cream and take a tour. If you like crowds and waiting this is the place for you. Good Luck have fun

Great and cool place to visit. But wasn't running for our tour.

Fun to see factory. They do a great job of getting people in and out

Very enthusiastic staff and very informative tour of the factory. Ice creme is better then you what you've heard. (Chocolate chip cookie dough flavour won't disappoint)

The older gentleman who is 7 feet tall gave a GREAT GREAT TOUR!! Will go back for sure!

They advertised the half baked flavor on the tour and didnt serve it as a flavor option at the counter. Weird.

Very generous with the sample ice cream, we were extremely satisfied!

I love the ice cream and admire their community activism!!!

Awesome...loved the graveyard of flavors and the ice cream....omg!

Maple walnut ice cream was amazing. Wish I could get it here. Kinda amazed they charge for the tour especially since they only give you a dixe cup of ice cream at the end.

Not much to do, but the experience is worth the trip.

30 minutes tour and 1 scoop of ice cream. For $4 a person. We were 3 adults and it was OK. Definitely not worth the hipe around it. Maybe for children..

Love the graveyard of flavors! Delicious ice cream. So cute!

Better get there early the wait to get in can be hours.

Not worth the price. Only 1 sample of ice cream and I'm allergic to strawberries so I didnt even get a sample

Was really excited to stop here and see the factory but they were shut down for maintenance the day we came. It was a sauna inside the building which made for a short and anticlimactic trip as there isn't a whole lot to do there besides watch them make ice cream from a mezzanine and then stop in the gift shop. Worth stopping if you are driving by but wouldn't go out of my way to go here. At least there was ice cream!

Pretty good...We have found doing the tour in the winter months gives you far less crowds, and let's you enjoy the experience more.
Free samples, and a decent store, so I cannot complain.
Makes a great stop if you go to the Cabot cheese factory on the same trip.

I had such a great time here, even in the rain. I visited for my birthday and was offered a free sunday (they didn't know it just happened someone had made extra?) I took a tour and ended up there during machine cleaning time which was fun to watch as well. Ben and Jerry's ice cream has always been my favorite and will continue to be. I mean, c'mon they have a graveyard!!!