Bellamy-Strickland Automotive, Inc. Review

Bellamy Strickland s main objective is customer satisfaction.

Very nice experience! The service was performed in a courteous and timely manner. Love the specials for oil changes!

Bellamy Strickland is great!!
I just bought my first car through this dealership!
When I do need another car, in the future, I will be going back!
Scott Jennings is definitely the man to go see. He s not pushy, And has a great attitude. I am 110% satisfied with the car I bought. I highly recommend anyone buying their first car to give him a call, you will not be disappointed!

Excellent customer service, Great atmosphere, Good folk!

Very, very helpful. And went above and beyond to find the vehicle at the price i wanted!!!!

Got the first oil change, tire rotation, and wash job on out 2016 Equinox. I have never had a less than 5 star service at Bellamy Strickland, McDonough!

Bought my first car here a month ago, and I was so pleased with the experience! Ronnie worked with me throughout the entire process. I called ahead and spoke with him about my preferences the day before meeting, and he was already prepared with five or six vehicles to show me based on what we discussed. Very professional, detailed, patient, and friendly. I'd recommend this place to anyone. Also, shout out to Richard, the finance manager! Great folks working at this dealership.

Everyone here is knowledgeable, down to earth, friendly, and helpful!!!!! Larry was great to work with, he made buying a car positive and fun; We will continue to do business here. I strongly recommend coming to this dealership for your next vehicle purchase!!!!! I wish I could give 100 stars :)

Our sales person Rodney Moody was great! He worked with us over the phone to handle almost everything make the process as easy as possible. He was very kind and treated us like family. You can tell that they appreciate your business at Bellamy Strickland! And we will be shopping here again for our next car or truck!

My husband and I was very happy to purchase our 2017 Chevy Impala from this place. We purchased it in the winter of 2017 . Now it's Spring temperature is rising. We want to cool off with the air conditioner and it doesn't work. We called Bellamy Strickland Dealership in McDonough where we had purchased the car and informed them that they had sold us a car with a non working air conditioner. They
asked how many miles were on the car and we told them 51,000 and they told us that the warranty expired at 50,000 miles...We then took the car to a reputable place to see what was wrong with the AC and they said that the compressor and the evaporate core had a huge huge leak because the dealership was supposed to service it. Then for a 2 ND opinion, we took the car to an AC and Heating shop that Specializes in fixing air conditioners. He said the same exact thing. It cost almost $3000.00 to have this problem fixed. The guy stated that in his expertise opinion, there is absolutely no way that my husband and I should have to pay for that because that's a manufacture problem. He said that they knew that the problem existed. I called the dealership and spoke to a young lady who absolutely agreed that our car should have been serviced before it was sold to us. She apologized and had someone by the name of Kevin D. to call me back. He wanted to put the focus on the mileage and I'm telling him that wasn't the reason that I called. I called to see if you'll knew that we were sold a practically new car with no air...He wanted to know why we didn't bring it in earlier. I respectfully said,"Sir, we bought it when it was cold, we had no reason to use the air. We found out when it began to get hot because then we needed air. I said Sir, we didn't know but y'all did." He said or done anything to satisfy us as customers. If that's how they treat their customers, I wouldn't recommend anyone to go there. Mr. Kevin rather put up an argument rather than try to rectify the problem with some type of solution. I told him that I will see him in court and he said,"that's fine" So that's where we're going. I'm so glad that the gentleman at the AC company agreed to come an give his expertise opinon on our behalf. He actually felt bad for us that we was slicked like that...Mr. Kevin D. Customer Service Skills Sucks!

Came in for first oil change and added a conversion from air to nitrogen in my tires. The service was completed as advertised in a reasonable amount of time. Keep up the great work.

Bellamy Strickland always does an excellent job of doing routine maintenance of my GMC truck.

Very personable and professional. Waiting area is very clean. Good coffee too.

great guys in the parts department. been ordering Isuzu parts from them for years and i always have experienced great customer service.

Great customer service and completes work in a timely manner. I highly recommend this dealership whether you are car shopping or needing maintenance done, I have experienced both here. I believe that a complimentary car wash should be done.if you are getting work done there however 10 bucks isn't too bad, that does not include a cleaning inside however. Overall, I'm happy with the service.

Service department is not always as helpful as they should be, Techs don't always inspect and check what they say they do however Shop Forman will do what it takes to make you happy in most cases after they screw up.

Me & my wife got a good deal on a 2015 Buick Encore & we love it....

We had an excellent experience at Bellamy-strickland. Our salesperson, Rachel, was great! When they didn't have the exact car we were looking for, she immediately suggested the Acadia and we loved it. She then found one exactly like we wanted and they were able to get her in a couple of days. Thank you Rachel! You are definitely an asset to Bellamy!

I had a fantastic experience! I was never pressured, constantly encouraged, and I had a great salesman who took my personal needs into consideration as I purchased my first vehicle. I will definitely be purchasing with Belamy Strickland in the future!

Parts department well staffed knowledgeable and friendly

My experience with my sales representative Keanna was excellent! She definitely provided me with multiple options in purchasing my vehicle. Keanna was very professional, great attitude & patient throughout the buying process! Also, the finance manager Richard was extremely awesome and helpful. Richard and Keanna both showed great CORE Values for Bellamy Strickland GMC! I m greatly appreciative! Side note : I drove way from Jacksonville , Florida

After searching for a place to purchase my daughter's first car. When we arrived at Bellamy Strickland Chevrolet, l was relieved we were not bombarded by sales representatives. Instead, we were greeted by Justin who patiently assisted my daughter and l through the entire process. He was very personable and answered all of our questions. Great experience for my daughter's first purchase. Thank you Justin for providing excellent service. Your son is in great hands when he starts driving.

The service guy of the quick lube center ordered a connection part for my front floor mat
He called me when it came in. When I picked it up, I did not understand how it could be installed by myself. The parts guy consulted with another person and then determined he could separate the piece I needed from the part and he then installed it in my floor mat. Thank you so much for going above and beyond and not making me make a service appt."|"

Do not take your vehicle here unless you want to spend the day there. We had an appointment for 9 am for oil change,front and rear brakes and shocks....at 3pm, the only thing completed was the oil change. We usually go to Thornton Rd and receive awesome service, we were just trying out someone closer-terrible mistake

Cory Waye was fantastic. I drove down to Atlanta from Chattanooga to buy my GMC Yukon XL from them. Worked out everything ahead of time from out of state so that there was minimal time down at the dealership. Showed up, test drove, little discussion over trade in pricing, and deal. Most of the details were worked out entirely before I arrived. Very very happy. Good price on the used Yukon with added benefit of being certified by them. Good fair price on the trade in. Altogether, very happy with the purchase from them. Wouldn't hesitate to buy from them again.

Nice staff!! Chad is great, willing to do whatever he can to help you find the right vehicle!! Huge selection of new and used

BEST CAR BUYING EXPERIENCE EVER!!! My sales rep Jacob Kirkman & the finance guy Richard Charleton made me feel like no one else on the planet mattered while they assisted me. I've already told everyone in my circle & now I'm telling you, go to Bellamy Strickland Chev in McDonough, GA if you're looking to buy a car!!!

I have been to other Chevy dealerships, as long as I am in the Atlanta area, this will be the only place I go. Great service!

The entire staff was friendly, I was in and out within 30 minutes.
Thank you

Chana is awesome and Kevin, and whoever cleaned the inside done an amazing job

Please review contact before driving off lot. They will allow you to drive off the lot without full coverage.

We had a great experience Joe Tilson was our sales person. He made us enjoy the experience . Ask for Joe Tilson

Very helpful, but did not have the item I wanted, offered other merchandise in a different color and very courteous not forceful.

I am so happy with my purchase at Bellamy Strickland in McDonough. My Salesman Chad Tyler was very knowledgeable and patient with me and all my questions. This was my first purchase of a Buick. He showed me how everything works and spent time with me on many visits..
Thank you for your great staff and great products. I love my new SUV

Had 100000 miles service done. Labor charges was very expensive

I am a customer for life! These folks are honest and hardworking! They always go out of their way to do anything to help you! OUTSTANDING customer service!

Great dealership. Great customer service. Worked with a sales associate that helped me find a car for my family that were in love with. No pressure to buy, ask for Mrs. Keyanna. The finance manager was transparent and a huge help as well!

This place is pretty good. As good as to be expected. My husband prefers this location opposed to the Bellamy S in Morrow, mainly because they tend to get him in and get him out, even on a short notice. Without us wasting the entire day at the dealership

Robert at Bellamy Strickland Collision did a great job keeping me updated with the progress of my car. Car looks great. Would definitely recommend.

Highly professional mechanics. I highly recommend them to all.

Absolutely love doing business with Chad Tyler. He is an incredible sales associate and always available if you have any problems. I bought a Regal from him in 2012 and came back this year to buy again because I can't think of anyone I would rather work with than Chad. Thank you Chad and Bellamy Strickland for a great experience. Love my new LaCross

No customer service, I guess they had made their quota for the season. I have to assume someone from sales staff seen me drive up and park in front of the dealership. I then got out walked 20 yards into a lot of cars and trucks. I looked at about 20 - 25 trucks all over the truck lot. Then, walked 20 yards back toward dealership front door to my car parked. We are talking 30 minutes lapse time no-one said hello, how you doing, are you looking for a vehicle, or can I help you? NOTHING...went to Toyota and brought a Tundra instead felt welcome somebody said hello imagine that...

Took my husband's truck there for service good customer service and the service was in a timely manner they told me the vehicle be ready at 1 it was ready at 1 so I really appreciate them and will be returning again for service

The service staff are always professional and asking questions to provide excellent service and the vehicle wash is probably the best in this area.

Yes me and my husband came in there and saw Scott Jenkins I think is his last name he was courteous and very professional we could not buy a car at this time but when we are able to we are going to come back and see him I think dealerships should have more sales men like he is we will be asking for him the next time we come in . Thanks from the Royal Family

Great with customer service ! They were consistent & made sure everything i needed was at my service ! Thanks Guys !

I want to give a HUGE Thank you to Rodney Moody for being so kind and so helpful on the purchase of our new Truck! He was very professional and extremely nice. All around great experience dealing with Rodney! I would recommend anyone that is needing a new ride to go see Rodney! Thanks Rodney you made our experience buying our truck really smooth!

My husband took my 2016 Camaro in for a free oil change and free tire rotation on 11/03/17. The oil change was done as expected but not the tire rotation. I had been getting continuously warning lights about low tire pressure in the left rear tire a few weeks prior to taking the car in, so I keep putting air in the tire. Since I knew they would be rotating the tires if the issue continued it would have moved to a different position on the car, but sure nuff, same issue, same position. This tells me they never rotated my tires and when they called me to ask me about my experience, they rushed my off the phone stating they would let managment know, but to this date, no one has contacted me about my expeince and I had to take my car to another dealership to have a nail taken out of my tire, repaired, have all the tire pressure monitors checked and have the tires rotated. Needless to say I was not very happy with the service or treatment on this visit, however, prior to this, I had no complaints. I will chalk this up to a bad day and pray it doesn't happen to me or anyone else for that matter.

Always top notch services!!!!!! Even treat my 2002 Tahoe with nearly 500,000 miles as a new vehicle.

It was the best experience that I have ever had at a dealership. The staff was wonderful not only were they extremely knowledgeable they were polite and attentive as well. They kept me informed every step of the way as to how the repairs on my vehicle was going. When I picked up my car Laura went over the entire invoice with me and explained everything. it looked great. It looked just like it did when I first drove it off the lot. It was such a great experience that I wish I had purchased my car from them, but you can best believe they will be my first choice for the next vehicle I purchase within the next year.

Service won't answer the phone. I'm not driving there to ask how much an oil change is.

If you want it done, just go straight to Kevin, the GM. I purchased a used vehicle & the 2nd time I drove it, the driver's seatbelt wasn't functioning correctly. As soon as Kevin took over the situation, everything was seamless & professional from there on out. They fixed it, as it was clearly a safety issue, no questions asked. As long as Kevin's there, they've got my business!

Great place,, staff is ready to cut deals and sale cars

The experience was very nice and Jeff was very helpful and professional. Thanks Jeff!!! The Thomas family.

They can smell money and I guess it wasn't a scent I had on me very rude

Got my Van from them, they take the time to LISTEN to what you want and not stick you into anything. Whenever I'm ready to buy another car I am definitely coming back!

I've had my car serviced at least four times. Two times I picked up my car it was outside in the service area. The windows were down and keys in the ignition! They called me to come pick the car up so they knew I wasn't in the service area. I just didn't like that.

I absolutely love my vehicle. The features are amazing. However there is one feature that I was TOLD my vehicle had...but it doesn't and I need because of my line of work!! Beware if you are purchasing a vehicle and want built in navigation and your car is equipped with MyLink it needs to be I06 not I05. The I05 MyLink does not have onboard Navigation, even though it has a Navigation App!! So I got sucked into a sales gimmick thinking I had Navigation. When in fact I only have the OnStart version that you have to pay an additional monthly fee for!!! Not happy about not being told the difference. If I was told the difference I could have made an educated decision and I would have had the opportunity to make a decision to go with a Surburban that had this feature. Also note that the MylinkI05 is more limited on the apps that can be down loaded....such as it wont allow you to download any navigation apps but you can download pandora. So you will be lost, but have good music! I had to call Chevy to find out why.... and the service department still has to been able to tell me why I don't have it. All they know is I don't have navigation, not good that they couldn't explain why.

Keanna and Cory will put forth 100%+ to get you in the vehicle of your choice. Tell them we sent you! Great customer service and work ethic.

Went to get a car for my mom and it wasn't until we got there that we found out that the advertised sticker price on the internet wasn't the actual sale price. They said that was a price you had to qualify for through their programs. Wish we would've known before making budget plan. We settled on a car but the warranty plans were a let down. More in price than in coverage.

My experience with this dealership was not the most pleasant. To stay the least,i picked out my vehicle online along with my down payment. When i arrived i met with the salesman sn we went over the options on the vehicle. I took my test drive an came back to meet with the salesman. We did up the paperwork an sent it to the finance team. The finance manger came back an said i was approved for 36,000,the vehicle i wanted was 43,878.91 i said I'll see if i can get a better loan from my bank. My back an the dealer ship suggested i get a cheaper vehicle. Ok so i went back online an picked out a 2016 impala ltz it was 23,000+. I called ahead an let the salesman know when i arrived back i was told the the original loan i was approved for , 36,000. Was not less than that an i would have to put more money down or get a co-signer I declined. I asked how is it I'm approved for 36,000 how is it i can get a vehicle for almost 20,000 dollars less. I was told i wasn't approved for 36,000 it was up to 36,000. Ok that still doesn't explain why I'm still unable to purchase this vehicle. I was yhen told my onfo was sent to another bank,an they wanted more money an info from me. I then asked the salesman what about a new vehicle for a better interest rate. I was then showed a 2017 Malibu with dealer insensitives. I was told with vehicle i would have a better chance of getting the loan. I then said no thank you I'll just ease back an work something else out,that's not what i want. But it did bother me that i was told you had me approved for up to 36,000 then i can get a vehicle for 20,000 less. But i was told that amount i was approved for was just for that kind of vehicle (meaning the one for 43,878.91)not the one for less or even a newer one for less.O i was given 1,5000 to 2,000 on the 2016 impala but still needed more down payment.
That's ok I'll take my business somehere else.
I thank the sales staff an finance team for their help.

Awesome experience with Cory and Bellamy Strickland. I would definitely recommend my friends and family members. I was taken care of as soon as I stepped foot in the door.

This is where I come for all of my car needs. Great customer service

I had a great experience here, the staff was patient, kind and understanding. I didn't feel as if I was rushed to make a deal and I think we got a great deal on the vehicle we were looking for. I will definitely come back and recommend this place to my family and friends. This was hands down, my best car buying experience ever. Thanks Bellamy Strickland.

Got there first thing in the morning for a car inspection. HAD the vehicle for 3 and a half hours, and never looked at it. Funny thing was, someone else travelled in my vehicle 5 miles with the a/c blasting and the sunroof open.....neber again

CFO Mike Granger is excellent as well as others in that office. However the garage staff is poor, very poor

Very friendly and customer focused. They also offer drop off service while you are getting your car serviced.

Everything was wonderful ! Scott Jennings is a real professional. Loved doing business with him.

Not comfortable going to this dealership. Since moving here, I've been to this location 3 times for services on my Vehicle. Not one time have I felt welcomed.

Goof price on our truck, stood behind their word when we needed a new transmission

Rodney moody was a wonderful salesman he did everything he could to help me get the deal that I wanted. I am very satisfied with my new truck. I would recommend Bellamy Strickland and rodney to anyone I know.

My husband and I had an awesome car buying experience!!! Frank Key went over and beyond to help us with our purchasing needs. He got us the most perfect Tahoe! He was very good and nice to work with during our process! I would HIGHLY recommend anybody to see him and the whole Bellamy- Strickland team for their car buying or service needs. Everyone we met at Bellamy- Strickland was so nice! My husband will DEFINITLY be back with new or used car sales and any service we need!! We are LOVING our new 2016 Tahoe!!!

Our family has purchased many vehicles from Bellamy Strickland. We have always been more than satisfied with the customer service there. This time, we were not exactly sure what type of vehicle we wanted. Chad Taylor listened to our ideas of what we wanted and helped us buy a vehicle that suited our needs. He was very knowledgeable and more than willing to take the time to be sure we were satisfied with our purchase. It was a great experience and we appreciate the time Chad spent with us.

Everyone is friendly there and the service is great!

They allowed me to get in and out very friendly staff

Outstanding customer satisfaction. Thanks guys!!!!

Tony Scarbary is the best sales person up there. I have purchased 3 vehicles from there and he always takes care of me

Took great care of my truck. Although As I found out this location can be a little pricey when it comes to other maintenance items, like replacing AC condenser and other things, they do good work.
Being that I have found master mechanic shops who charges have the price Bellamy does, I wont be coming back. Dont get me wrong, they do good work they are just expensive.

Not happy with service. Sat there waiting an hour for an oil change and tire rotation. I stopped there to have it done quickly and not be over charged. I could of done it myself in less time including me picking up my oil, with a price tag worth it. I would not recommend going here if you want your oil change done. You will be over charged on labor hours like i was. Charged an hour for oil change and tire rotation, plus the price of the oil change.

I always have a pleasant experience at Bellamy Strickland Chevrolet, from the staff to the service. I have been getting my car serviced here for a year and will continue to do so.

My wife took her car to be checked out and she didn t authorize them to fix anything but they went and did it without telling her the price or getting her approval. Brake light sticks in rear window showing open recall on G8 GT would not honor recall. Service desk guys are very arrogant and nonchalant I would not recommend anyone to go there.

I want to give a huge Thanks to Robert, the collision center manager. He was outstanding! I would recommend this place hands down.

Excellent customer service during purchase and service. Our salesman, Rodney, was personable, knowledgeable, and efficient. Thank you for helping us find our new perfect fit!

Ronnie at Bellamy Strickland Chevrolet made my car buying experience a delight. He went above and beyond to make sure that I got the car I wanted for the price I could afford. I couldn't have asked for anyone better. Bellamy Strickland Chevrolet now has a customer for life. Thanks so much for all your hard work, Ronnie!

They are professional and convenient, but... We had our duramax serviced here before a 1700 mile round trip. Needless to say we was fixing things that they were paid to do while on our trip. The whole trip I had wondered if they had even changed the oil.

They did a very good job servicing my vehicle and made me feel like part of the family.

I was so impressed with how complete and quickly my service was provided. I keep coming back for vehicles from Bellamy Strickland BECAUSE of the service department. Thank you for doing your job well.

Very attractive not pushy no negotiating prices
I left without a car still looking