SchuRonda Purvis

Review of Bellamy-Strickland Automotive,...

My husband took my 2016 Camaro in for a free oil c...

My husband took my 2016 Camaro in for a free oil change and free tire rotation on 11/03/17. The oil change was done as expected but not the tire rotation. I had been getting continuously warning lights about low tire pressure in the left rear tire a few weeks prior to taking the car in, so I keep putting air in the tire. Since I knew they would be rotating the tires if the issue continued it would have moved to a different position on the car, but sure nuff, same issue, same position. This tells me they never rotated my tires and when they called me to ask me about my experience, they rushed my off the phone stating they would let managment know, but to this date, no one has contacted me about my expeince and I had to take my car to another dealership to have a nail taken out of my tire, repaired, have all the tire pressure monitors checked and have the tires rotated. Needless to say I was not very happy with the service or treatment on this visit, however, prior to this, I had no complaints. I will chalk this up to a bad day and pray it doesn't happen to me or anyone else for that matter.