Behavioral Health of the Palm Beaches Reviews

Great facility and the therapists are . Esp Mrs Rebecca and the Case Manager Robyn.... The only downside is they do not allow you to keep your cell phone. That's about it.

O stars if I was able to across the entire board. This is a terrible neglecting facility that mistreats their patients and doesn't care about anything except for the money they get. They use patients up and then tell them they can't come due to coverage and leads them to relapse leaving early. I saw many people upset with the DISFUNCTION of the staff not being told the correct information and then misleading the patients sending them into madness and aggravation. People making lockpicks out of paper clips and I saw them laying on floor in front of patients rooms (literally lockpicks laying there for days on end) eliminating any sense of feeling "safe" when surrounded by angry withdrawing patients who are also being taken off hard meds in a ridiculous manner. They don't care about the patients here they just do their job and when it gets confusing the scramble in confusion. I HATE THIS FACILITY. Horrible treatment here. Place should be shut down. Loose 1" nails in some of the bedrooms that could be used as a weapon. 27 channels on the TVs in rooms which mainly are just drug shows, police tv, the news, and other stressful things which aren't at ALL healthy for the patients. Food is very greasy and sickening sometimes. TONS of fruit in the kitchen. They neglected to fill medication and left me without my antidepressants for now my FOURTH day which I left two days ago now and I'm literally drooling from the mouth and they have neglected me and refilled the script once I COMPLETELY ran out! They literally waited and told me the count down of days and then fill it when I'm completely out, and now I'm waiting on my fourth day with no medication and it honestly is the most horrible feeling in the world. Completely out of line and unprofessional this place is literally garbage. Never go here. As opposed to what the even show on the website in photos, there is NO masseuse, no animals, all physical activities are outside in the Florida heat making it unbearable, false promises all over the place

Update: they ceased to figure out or inform me until 4 days later (today) that the order they placed for my antidepressants never went through bc it was too early to fill . I came in with a full script of the medication and I Swore by it that I did. Now I realize someone processing my things when I got in must have literally misplaced my medication knowingly and then no one did any investigation to see why I did not get my meds refilled until I cried out to them in desperation after relentless phone calls for 2 days straight with no calls back; I had to continue to be on them until they finally pieced together that whoever ordered my script did not know that it was filled too soon. I know I came in with a full script because I literally refilled it within days of coming here. No wonder the medication never came! This is entirely the fault of BHOP. Shame on them.

Bed bugs, in the middle of the ghetto & they lied to me the whole time.
Had me on medication that wasn't OK and when I argued they called me stupid.
Mean staff. Horribly rude nurses.
Some girl had a seizure and when we went to get the nurse she didn't want to step outside because she "didn't want to get her hair wet"

They lied about bed bugs even after we found one and brought it to them.

Just go somewhere else. It's ghetto and falling apart.
The detox is freezing and the cottages have to stay at 80 degrees or you get in trouble.

save your money. they have poor staff and are not regulated at all. half of them are not even certified.
i went there to get treatment and ended up leaving early because at this place, one hand doesnt know what the other is doing.
i had a bad asthma attack one night and instead of giving me my inhaler, she told me to wait. yeah like asthma will just wait lol, and yes they took my inhaler away from me.

This place saved my life. I highly recommend this facility!! The staff was absolutely amazing! My caseworker was Shante and she was wonderful. She went above and beyond to help me throughout my stay there and to help me set up my aftercare. She supported and encouraged me and I will forever be grateful for her. The staff are wonderful. I loved the workouts with Trey and definitely recommend him as one of the trainers. As soon as you walk through the door you see the smiling face of Ms. Carol. Everyone there will take the time to talk to you especially if you are having a bad day. The BHT's are always willing to sit and talk or support you in any way. If they can't help you they will find someone who can. Shakira was one of the BHT's that pushed me to get to groups and meetings, especially when I was down or depressed. She took time out of her day just to encourage me or check to see how I was doing. Lauren was my therapist and she did a great job. Sure some days were harder then others but overall I highly recommend this place. This place will forever hold a special place in my heart! I can't thank you enough!!

Behavioral Health of the Palm Beaches or BHOP as myself and my fellow alumni would call it, saved my life. I m originally from NYS and have been through a lot of run down state funded facilities. My therapist Alexis was absolutely incredible we still stay in contact to this day. The BHTs were kind and patient with me. Not to mention the facility was kept clean at all times and the food was absolutely remarkable. Any medical needs I had were met promptly while I was a resident at the facility. I ve had several failed attempts at getting and staying clean, I m not sure what the problem was in the past or if I can attribute it to quality of care I ve received at other facilities. What I can say is that while at BHOP I started feel better about myself. I started to become happy. That place started me off on great footing in my recovery and I will forever be in debt to them for it. Im still clean to this day and I am forever grateful.

This has been an extremely life changing experience. The staff is compassionate
and care about your recovery and health. Shante my case manager has been a blessing with helping me with my after care and anything I need. I highly recommend coming here.

I never would have thought such great people and great times could happen all at the same place. When I finally awoke from the coma that was my life I was so happy to be in the presence of all the BHOPB staff at their wonderful facility. I would recommend this place to anyone who wants to know what it is like to recover in a happy and helpful environment.

BHOP has tremendously helped me find my way out of active addiction and into a way of sobriety that I can function and love myself the way I could before I fell into this way of life. I want to give a special shout-out to Margaux, Elaine, Shea, Tamika, Shorty, Nicole, Denise, Heather, Bernice and Sam!

My work is my passion. My co workers are my family. Never in my life have I felt this appreciated and stable since I have been working in this field. But by the grace of God I found this place. And I am a proud member of the BHOPB/Banyan team.

Thank you BHOP for the the treatment I received during my stay in 2012. Today I am grateful to say I am still sober 4.5 years later. I have been to a few different facilities before I finally made it to BHOP and because of all the different therapies and groups that were offered I feel it helped me get a better understanding of the underlying issues on top of my addiction that I had struggled with.

Dear BHOPB: As a medical professional (active licensed Orthopedic Surgeon in PA), I am writing to commend your exemplary treatment of a family member (who has made a complete recovery from a very chronic near fatal mental condition). This young middle aged family member in NY state has had years of episodic bouts of depression and several suicide attempts. When my wife and I visited family over a year ago, he was severely depressed, going thru marital problems, and barely holding onto his complex job. He wasn't following outpatient psychiatric recommendations including taking his prescribed meds. In essence, he again attempted suicide (x2) requiring several local hospital admissions, then continued outpatient treatment and meds. However when I revisited and saw him, I knew immediately knew how critically ill he was and was failing all treatment. At that point I reached out to BHPB. I knew of your reputation as I am in the medical field. Your staff facilitated his immediate travel and admission the next day, staying 30 days. Upon arriving back home on his new meds, he was doing very well, but cooperated only until his discharge supply ran out. He also stopped his daily outpatient therapy visits, and resurrected alcohol and marijuana. His way out was to go to a local "urgicenter" where he saw a nonpsychiatric Physicians Assistant who he conned into prescribing 90 very potent antidepressant pills (he DID NOT present his current discharge prescription written sheets). He then began self medicating, becoming very incoherent. We immediately revisited NY after speaking to family members. Seeing how out of control he was, I immediately (on a later Sunday afternoon) contacted BHPB and his readmission was once again urgently handled and he was back in your facility the next day.
This readmission was 100% successful in reversing his illness. Upon discharge home (and despite divorcing), he has fully recovered, regularly attends all outpatient sessions, takes his meds faithfully, has returned to his complex job his employer graciously held for him, has a lovely caring lady in his life, has returned to exceptional level guitar playing, laughs and is very interactive socially. He is now on the speaker bureau of his local hospital regarding mental illness. Life is enjoyable for him now, after spending over half of it depressed. He has recently celebrated his one year anniversary of full sobriety (alcohol & marijuana). Your facility clearly saved his life, when others tried and couldn't. To this, I commend your entire staff on "A Job Well Done". I want to share this information with others who may be facing a similar complex (and at times seemingly hopeless) situation.
Gratefully and sincerely yours, Stephen J. Lowe MD

My experience at behavioral health of Palm beach was one that has changed my life for the better. I was reluctant to come but when I was there I was glad I had. My therapists Amanda and Gary really cared for how I felt and talked me through issues I didn t even know I had. The staff is friendly and they try to accommodate all your needs. When I first came in I felt alone but that quickly changed with BHTs who made sure I felt welcome.

I have been to several facilities for treatment, and the staff at behavioral health of palm beaches sincerely cares about the patients. I especially want to mention Jamie who is my case manager, she is the best!! If you need to take care of outside responsibilities in treatment she will make sure it gets taken care of.

I am giving the 2 stars for the techs and nurses. They were our angels. The program they had was for substance and alcohol not for what I was looking for. This has been a horrible experience for me. I thought I was going there for Mental Health. I have been suffering from depression, anxiety and trauma for 5 years. . They didn t even have a program for people like me yet but they were working on it .
They took me off of my anxiety medication without telling me when I made arrangements when I made arrangements to go there. After detox I got really sick. For 24 hours i was having panic attacks. Whatever they gave me didn t help. I didn t ask them to detox me from my medication that are prescribed by my doctor and I don t abuse it. I m writing this for people who are looking for help for mental health. DO NOT fall for it. They lied to me.
After 10 days I signed an AMA and my husband picked me up.
It s a big place and the doctors or nurses are busy and don t have time if you need to see them. I saw my physiatrist once. It s all about the money.
It worked for alcohol and substance abuse but not for people with Mental Health.
Just do ask more questions and do research before you decide to go there. Good luck to you all.

Behavioral health of the palm beaches has helped me start a new sober way of life. The staff has been instrumental in my recovery process and personal problems. Gary my therapist was very helpful with a serious personal problem that he helped me get resolved. Shout out out to all the techs who were very helpful and a special shout out to Drew.

By far the best treatment facility in South Florida. I was a hopeless drug addict. As a direct result of my disease I did 13 years in prison in 3 different states. I am dual diagnosed with mental health issues and addiction. These people saved my life and lit a fire in me that many would say couldn't that all I would ever be is criminal, chronic relapser. Now I help people daily, I give back to my community and try every day to be a better person. I may not always do it perfect but I don't drink or drug and I no I have a way better chance to leave behind a legacy for my kids and grandkids by continuing to stay on this path of righteousness then by committing crimes or using. #thenextrightthing

i had a great experience at BHOP and will definitely recommend to others looking for help. During my stay at this facility I found out about some traumatic family news and I couldn't not have been in a better place. The staff, Vanessa (case manager), and Janeli (therapist) have been very supportive in my time of need. It was a blessing that I was there when I received the terrible news because I don't know if I could have handled it on my own. Thank you BHOP!

Wonderful treatment center for recovery, simply the best! The staff was friendly and helpful. I learned not only that I had a disease but what alcohol was doing to my body. They prepared me for going back home and to start my new way of living. Sober 18 months now and couldn't have gotten this far without BHOP!

My experience here at this place has been a absolute gift, the staff has been nothing short of professional, they are caring, they are extremely into making sure you are ok....if they see you sitting alone they will come make sure everything is ok with you, the food is great, everything here is in my opinion....... STELLAR

Every one there, was lovely and helpful. Some people that stand out is Chris, Robin Singer, and Ari. Thank yall very much.

If you actually want to get good life changing addiction treatment, do not go here. This place was the most unorganized, chaotic facility I have ever seen. I cannot believe there are so many good reviews. My friend was sent here from VA after finally deciding to change his life around from 25 years of drinking and drugs. This place helped him in terms of confining him from the outside world and giving him access to group meetings that helped him, but that was about it. His therapist changed 3 times! Not a single therapist called me to discuss his how he was doing or how to transition back home. I called multiple times a day trying to reach someone for help and just got the run around. He would call me so frustrated just wanting to leave because things were so chaotic there on the inside. Literally the only phone call I received- aside from one woman who called me back after I left a VM for the director (she didn t even call me, she passed it off to someone else) was a call to get their money when he started treatment. Very sad how they are just trying to profit off of people in desperate need of help. I highly suggest you find somewhere else if you are looking for good caring people to help in your recovery. The only reason I gave it two stars was because he did like a few of the staff members, the one therapist he liked quit randomly one day though.

Please lpersonnrl and food were gear . Activities limited.

I wanted more information on the facility so I sent in a request. After speaking with a family member I would have liked to see in the area she informed me she would no longer be living there, so there'd be no point in getting treatment there. I received a call from a man who was very short with me when I explained why I decided to not use the facility. In the end he hung up on me. Not exactly the kind of help anyone needs. I'll be looking into better centers with a friendlier staff.

NOT located on the beach, or anywhere near the beach. It s run by a corrupt, and disgusting group of directors: Freddy (an old grumpy lady who is running the place into the ground, along with any remaining credibility left within BHOP) then there s Ernie, a heavyset male version of Freddy. Both commit fraud by forcing clients to stay against their own will, or threaten to baker act clients if they choose to leave against medical advice.

Overall, my experience was fairly ok at BHOP it came to my final weeks, then it quickly became worse!For primarily 2 reasons, so BEWARE! I'll start with my negative criticisms first:
1. BHOP staff was aware of a pending court date for DUI that I had after I finished rehab. I told them I needed a "completion letter" for court, and they REFUSED to give it to me!!!! Even though I completed treatment, and was medically discharged - what a DISGRACE!

#2. My case manager was lazy and waited (until the day before my discharge) to scramble to find a Halfway House.
Also, the people who are the heads of administration: Freddie and Ernie (co-directors of BHOP) are on power-trips - they had the final say whether I would be given a completion letter upon discharge, but refused! SMH, they didn't care whether it would affect the rest of my future in a negative way or not. Which should raise some RED FLAGS about the facility itself.

The choice is yours, but if you have legal issues, and need a letter for court; they may end up screwing you over.

I highly recommend this facilty. The support was the best... The 2 ladies at front desk "get ur done!!!!"

Fantastic facility! I owe my life to this place and it s staff! Staff is truly concerned about your recovery and that is what sets them apart!

I am very grateful for this place the staff and groups have really impacted me ! I will say my Therapist Janeli and case manager Vanessa and Tricia are Awesome and so grateful for there knowledge and help ! Thank God for this place .......

Best decision I have ever made for myself! I am a new person.
Extra special care from case worker Shante, therapist Jessica & BHT Shorty.
All amazing women!

Amazing place if you are serious about your sobriety! Therapist Emily beyond wonderful, listens and really care about the patients The group leader Sarah really gets your mind working and she has been there and really helps you so much I cannot thank her enough. Then you have Marra and Lauren who would light up a room with there kindness and passion to see people grow! Then when you re not in group you have techs who most are in recovery themselves and there to help you through a tough time. Miss Kathy keeps it 100 % real and Vee, T, Christa are amazing listeners and just can lift your spirits. Then PHP is a great opportunity to continue your growth, and having April, Candice, RJ, Shakira, Mimi, and Melissa as your techs is just a positive influence and it s a chance to relax before you venture back out in the world. I could not thank Everyone enough!

My experiences at BHOP were extraordinary. Though it was my first attempt at treatment, and I can't compare this facility to any other, I highly recommend this recovery center. The staff adopted me as family throughout the duration of my time, the environment was lax and very comfortable, and the living arrangements were second to none. Some of the best doctors, therapists, nurses, maintenance technicians, and cooks are employed by this company. I received great guidance from BHT staff members, creative group directors, case management, and even other recovering patients. I also received the best massage of my life once a week here thanks to the benefits of my insurance. I wish I could call BHOP home. This recovery facility truly changed my life.

I went through Behavioral Health of the Palm Beaches multiple times after struggling with addiction for years. I came to them very angry, lost and broken. The staff there showed me the love and respect that I did not show myself. After leaving from their facility I had found a new determination to be the best version of myself as I could. I continue to have that same goal that I had set for myself while in their detox. I continue to strive to be better in every aspect of my life. Today, I am a productive member of society, I try to help those in need of help, and try every day to do and be my very best. I can't say where I would be if I had not found BHOPB; however, I can say that I wouldn't be where I am without having found them and for that I am forever grateful.

BHOP saved my life. It was a big eye opener and helped me realize that I had more going on than just drugs and alcohol abuse. I was able to learn a lot there and they were very helpful from beginning to end. I left BHOP in 2014 and have been sober ever since.

Bhop was a great experience. From the intake to discharge everyone was professional. Lets Let's just say this wasn't my first rodeo but between working with Erica and at the villas and then moving to Canada court was great.every one from Gary,jenna, capri, Nick,tango,sal,Marissa and even Julian helped me tremendously. Arians was the best thing to ever happen in my life at treatment she has been supportive and caring even after my discharge I would reccommend boo to any one still struggling or knows anyone still struggling it changed my life.

I am 9 months sober, no thanks to this facitlty even though I went through their program twice. The management will lie to your face, they will lie on official paperwork, lie to law enforcement, if it benefits the facility. The amenities such as the music program are great perks, but the watered down message that will be conveyed to your loved ones or yourself isn't worth it. If you want permanent, happy, worthwhile sobriety, do some more research, and find a different treatment center.

It's detox/rehab, if you're looking for an easy way to do that, you won't find it anywhere. I took my daughter to BHOP a few years ago and she had a hard time, but she survived. The detox portion needs to be more tailored to the "problem" rather than filling everyone up with "standard" detox medicines. My daughter was treated with medication for drug addiction, which was not one of her issues. Once she was seen by the psychiatrist, she ended up on meds that put 40 pounds on her in 50 days. There's no way it was because of the food, they regulate meals. Nobody seemed to notice this, except me when I came for a visit and had to buy her new clothes because the ones she brought with her didn't fit anymore. She didn't get much help with her bipolar, but she did get detoxed from alcohol. She enjoyed the acupuncture therapy but the group and individual therapy didn't seem to do much for her. She did well and was given privileges once she learned how they expected her to answer things and behave ( a known ability of bipolar people and alcoholics, learning to adapt to whatever situations necessary to get by!) They kept her there for as long as my insurance would pay for it and then released her.They didn't like that I had power of attorney over her and could make medical decisions for her, they didn't like speaking to me or answering to me when I questioned the prescriptions showing up on my insurance, but again, she survived. The facility is decent as far as rehabs go, the staff varies in degrees of niceness/concern ( nurses in detox were great, intake counselors (Matt) were also helpful!) but if you're looking to be pampered or "eased" through rehab, find one that caters to movie stars and be ready to pay for it! I don't know if my daughter would ever choose to go back there again, but she appreciates what she learned there and how she was treated ( they celebrated her birthday with a small cake for her, which was very kind, since this was her first time so far from home & family!). Could it use some improvement? sure, most places could...but they give you the building blocks to help you, what you do with it after that is up to you.

Excellent rehab! I have been to two the first was horrible and did not stick but BHOP helped me achieve over a year of sobriety and counting! My life couldn t be better and it all started with BHOP!

When I was there before in 2014 everything was awesome I'm getting ready to go back in a week

Worst facility I have ever been too. The staff has no idea what they are doing, staff is very rude, they could care less if you go to groups or not. You basically have to wait two hours to get your medication. They let patients argue and just walk by like nothing is happening. When you need to know where to go they send you in all different directions. They are basically out to rape your insurance and just let you sit there.

Although there is a lack of communication with some staff i genuinely appreciated the amazing support from my therapist Katie as well as the help of my case manager. Megan was the best case manager I ve ever had!!! Hands down.

And give Dustin more groups!

I can t say enough about this facility, from the moment I walked in the doors I was greeted with smiling faces and open arms and made to feel at ease about coming here and being hard on myself about facing this disease once agin. I felt at peace knowing I made the best decision for my recovery. My therapist, Iwona, has been a blessing, she is phenomenal at what she does. The staff here are more than just staff, they re family. Maggie, Shay, Bresha, Miss. Sharon, Miss. Debbie, and Gwen have some of the biggest hearts and really helped me during my stay here. I would recommend this facility again and again for anyone that is really trying to over come their addiction and stay sober. They truly care about the needs of their patients and will go above and beyond to help you be the best version of yourself. That s not something you come across everyday. BHOP saved my life.

BHOP is a wonderful facility and I have friends who have gone through this program. It's a great addition to the Banyan Family Network with new management as of June 2018.

This place is horrible... the techs are rude and uneducated and the rest of the staff has no idea what s going on and you can t get answers

I was lied about a lot before I came to bhop... false advertising and when I said I did not want to be contacted after treatment they have called everyday since I ve been out... over a month now

They never gave me my cash out of the safe for my luggage for the plane... they kept my legal documents and a bunch of other things I came with that they took out of my suitcase

I found half the staff to be unprofessional

Behavioral Health of the Palm Beaches is amazing. When I got there I was welcomed in with open arms. I ve never felt more comfortable and accepted. The staff is great, the food is great and it s helped me so much. When I came in I was so broken but thanks to the entire staff I m finally being able to heal and learn how to be myself again. This place has changed my life and I couldn t be more grateful. The entire staff is loving; the intake coordinator and all the BHT s, they actually are genuine and care about your recovery. This place has saved my life.

I came to this program seeking help. Everyone has treated me as an individual instead of an alcoholic. I totally recommend this place to anyone ready for a change.

At first I didn t want to come here because I ve been through treatment centers before and thought this place would be difficult with it being so close to home and in my stomping grounds so to speak. But I intentionally came in for just detox, but after staying for that I decided my best decision would be to stay for residential treatment, which turned into PHP, then even into a IOP. My therapists Katie and Samantha were both phenomenal, especially when I first started feeling up to going to the assigned groups and actually trying to benefit from my stay. The other group facilitators were always helpful and professional and never pressured anyone to share more than they wanted. On top of that, the staff in general is great and genuinely wants to help you in any way they can whether it s needing something simple or just lending an ear if you re going through something. Overall, my experience was great here and I d definitely recommend it to others struggling with addiction.

Staff cares about individualized treatment. Being a codiagnosed client, BHOP had the correct plan in place. Jamie (case worker) was magnificent in getting my time sensitive materials and information handled. Kudos to the rest of the staff as well.

I am a 56 year old man who has been in early recovery for 25 years with glimpses of time. I have never let go of AA but I also never truly accepted to my inner most self that addition and alcoholism was truly a disease and continued down a self destructive path. I know I can rebuild my life but I have not been able to maintain long term sobriety due to my priorities being out of order. I have now taken the time with the help from Behavioral Health of the Palm Beaches to prioritize my life and future. My case manager Robyn has diligently set me up for success and distilled in me that I must get this so I can stop self-destructing - and that is step one! The food is fantastic, Jodie was engaging and stepped out of her daily responsibilities to accommodate me. I highly recommend this facility and am grateful for this opportunity. GOD WILLING I'll slow down and take the simple suggestions that were given to me.

My son asked for help for opiate use disorder and a contact suggested Behavioral Health of Palm Beaches. He went thru treatment starting 4/2/19. The staff graciously answered my many questions and his therapist Tamika was professional and helped keep me informed. Robyn, his caseworker is very knowledgeable and went out of her way to assist my son in choosing an appropriate aftercare program. I am so appreciative of their kindness, caring and guidance!! My son is now in an aftercare program and he likes it. Thanks Y"All, For EVERYTHING!

As the first day of the year of 2020 I made a decision to change my behaviors and life choices. I admitted to Behavioral Health of the Palm Beaches to take the leap of faith that my life could be forever changed. The classes are informative and helpful as I learn the life skills that I have never known. The staff is incredible and my therapist Rebecca has given me a new insight into my own personality traits and flaws and has given me the tools to work through them effectively. I am forever grateful her.

It was good for me. But I was older Too much drama with kids escaping and stuff like that

Hands down best treatment center I have ever been to. While I was there I had a lot of behavioral issues along with mental health like others do. During my bad days I wasn't treated like just a number. I was treated with understanding, support, individualized therapy, and felt accepted. This is what helped me accept myself. Without BHOP, I truely believe I wouldn't have been given the tools to stay clean outside of a treatment setting long term. Coming up on FIVE YEARS clean! Thank you BHOP for helping me create a better life For myself and family. We are all forever grateful for the opportunity to never have to re-live my past!

Thanks BHOP ! It was a great place to work on my recover. a big shout out to my case manager Megan who always made time for me an got my after plan care set up for my discharge in a timely manner .

This is not a good place. Did a lot of research and talked to a lot of places and thought this was the best place for my step-son. What a joke. Found out 2 business days before his discharge date that he was being discharged. As of today (his discharge date), not one single thing is set up for his aftercare treatment. As a professional who works with treatment facilities, this is completely unacceptable. Communication is horrible, no return phone calls, passing the buck, unprofessional receptionists answering the phone etc. I am entirely disappointed in this place. Dealing with all of this from out of state does not make it any easier. When I voiced my frustrations to the case manager, he was full of excuses as to why things weren't set up. The management is either clueless or incompetent. I wouldn't recommend this facility to a dog if it was trying to get sober.

BHOP will always hold a special place in my heart. I went here as a patient during one of the most desperate, hopeless, and broken periods in my life. The clinical staff went above and beyond to love me until I could learn to love myself. BHOP was the best facility I ever attended as a patient. During my entire stay at BHOP I felt the staff truly cared about me. They were there with me working through each and every struggle I experienced in treatment and early recovery.

Where do the positive reviews come from? One response claims an 84% success rate. I am willing to bet 84% weren't clean while in the facility. I personally know more people who have since passed away then are clean since my stay there. This review isnt driven by personal failure as I am clean to this day but that has very little to do with BHOP or the treatment modalities that they blatantly lie about having or dont offer to you until you want to leave, it was my personal choice. The lies and down right dirty tricks start from the first phone call and dont stop even after you leave as they continue to call you even when asked to stop and lie during those calls. My personal experience and what I witnessed first hand is that they will contact your family under the loophole of them being your "emergency contact" and will tell them that money is owed when it isnt or if your insurance benefits haven't run out (it's amazing how you are "ready to leave" the exact day your benefits expire) then your family is told that you are leaving against medical advice and they are then recruited to demand you stay longer even when your time that you agreed to stay, ie. 30 days, is up. So when you return home you are already on bad terms as you "left early" when you didnt. In my case my "therapist" called my wife and volunteered information that was discussed during therapy under the agreement that it was to never leave the room. There was no reason to call my wife and volunteer this information but it caused major problems in reuniting with my family. Later, my case manager discussed with me in front of other patients that I need to divorce my wife of 23 years as she was toxic to me. To put a bow on all of the misinformation, lies, unprofessionalism, incompetency, and flat out apathy towards our medical needs I had $350 stolen from me for services I paid for in cash in advance but did not receive and it was always agreed that the money would be returned if the services weren't rendered and numerous phone calls since have promised to have "a check for the full amount sent that Thursday when other checks were sent." So now on top of all of the damage that the BHOP "professionals" have cause me in additional and needless issues of gaining the trust of my family back, my family also has to trust that I not only paid the $350 like I said I did but that I haven't received the refund as promised and spent it like I would have in my previous life. You are all guilty at BHOP of putting profit in front of not only what is best for the patient but what will cause needless and pointless problems for the patient after discharge. I want my $350 returned to me, I dont want to be contacted anymore by The Banyans to check on me as the last place I would go if I had relapsed would be back there, and although I can't demand that your information be updated to include accurate information as to what is really available for treatment and what isnt, one would think if the program was one that provided what was needed for success than there would be no reason to exaggerate what was available such as acupuncture, anger management, etc. Please Courtney return the $350 as promised so my family doesnt have to wonder about the money anymore, it's just the decent thing to do so life can move forward. I've overcome enough unnecessary problems such as those caused when Katie voluntarily told info about an agreed upon private conversation with my wife to let $350 continue to be an issue. This is an example of the bad reviews given about money and lies. It has been about 9 months since I left and I have been told I'd be reimbursed for 9 months and I have been lied to for 9 months so when others claim money issue and lies this is an example. I can only assume that most either dont care or are too high to write more bad reviews but considering the numbers who go through there the number of positive reviews really aren't that many.

If I can give this place 0 stars I would. This place is incompetent. I would never recommend this place to no one not even to my worst enemy. The staff was no help. I decided to leave after 1 week when my detox was over because this place was no help what so ever for the problem I had. This place is all about the money and since I left they refused to file FMLA papers for my job because I decided to leave. This has cost me to loose my job of 18yrs. They didn t care that they left me jobless instead of helping me they created

BHOPB have a staff that have been through and around addiction for years. They have tons of passion and do an incredible job of passing that passion over to people like myself and others I ve met over the years. Thank you. You changed my life.

I went here at first I hated it . But they just wana help . This place changed my life for the better
_cydane

I will start out with the positives. BHOP got my son clean, kept him safe, and is a nice clean environment. Family weekend was a great experience, the speakers and life lessons where invaluable.

Communication while my son was in treatment was awful. They don't email (even though it says so in their family letter) and getting someone to call you back was tortuous. His local counselor (also on the release) left many (5) messages wanting to learn about his progress in order to be prepared for his return home, and was only called back once after I had to make a comment. Yes, his counselor called me weekly with him in the room. However, she didn't have answers to many of my questions. I was transferred, left countless voicemails, and (over 30 days later) have yet to receive call backs. Most of my questions where specific to the medications they were dispensing. They weren't critical questions, only genuine questions regarding dosage and diagnosis. When I was at the facility, I expressed my concerns and was brought in to speak with the person in charge of nursing on that day. He answered my questions (so I thought) only to find out the information provided wasn't correct. NO ONE seemed to be on the same page in regard to my son's treatment. NO ONE knew what the other person was doing n regard to him while he was there. My only saving grace was hearing how all the residents raved about BHOP and how it was truly a godsend.
That being said, if you're looking for a place for your loved one to clean up and be safe, you can rest at ease. If you want to be involved and follow up with treatment and their care (yes, I was on the release) this is not the place. As a parent of an addict spending tens of thousands of dollars, I felt there should be a team in place who know my son, and what treatments, medications and therapies he was receiving. You will not get that here.

BHOP saved my life. Thank you Banyan and Brandon Novak for setting me up for admission into this facility. I came in a junky who really didn t want to get better. When I arrived I was welcomed with open arms. My therapist Janeli Olivera (might have spelled that wrong) is a wonderful person and an amazing therapist. I learned how to become myself again. Thank you again. Live, Love, Laugh.

This facility has the most amenities compared to any other treatment center i've seen. Pool, volleyball court, tennis courts, a huge dining room that looks more like a restaurant than a cafeteria, and a massage therapist. The facility is huge, and is located away from the streets, in a private and beautifully landscaped area with plenty of trees. So beautiful.

Thanks to BHOP I'm in recovery. If you want to put your disease of addiction in remission, come here. The therapists are awesome, Ari was my therapist, that are caring and committed to your recovery. The techs work very hard too. The techs will actually talk to you and help you with whatever you need. The living arrangements are great, meals three times a day, great meals cooked by great chefs. Snacks, drinks, desserts, etc. I'm thankful for this place! They have truly educated and prepared me for a life of happiness and sobriety! It's hard work, but I promise it's worth it! Thank you BHOP!!

I would check this place out just because they have positive reviews doesn't mean a thing, they can have anyone do reviews usually the employees do them . No it isn't a duplicate review, it's you going against patient policies and thinking you would try and give some kind of explanation of why you allowed this to take place against someone who you lied to and put my trust into someone who lies and doesn't care about anyone. I pray that this place straightens out or closes down I think they need to be brought to medical boar see if I can file a complaint against them for lying and trying to hold me against my will and you see the owner doesn't ask if I'm okay or try to work something out the only thing he says is its against Google to put a duplicate message I will do my best and what ever I need to so this place cant take advantage of someone only seeking help they made me feel like I was a criminal and I was doing something wrong. I had to do a drug test witch I didn't have a problem with but they came in and staired at me the made me strip down naked in front of them I'm the one who came to them seeking help I had nothing to hide I wanted help so how does that help by degrading someone in already a tuff spot .also will contact mental health board everyone I can figure out to contact I will be contacting

From the moment I arrived here, i felt nothing but, love, support, and gratitude. Not only was the setting beautiful, the rooms amazing, and the food great, but more importantly, the staff was and is STELLAR!
To not have to think about cooking, cleaning etc, and just focus on myself for once, was a true gift.
My therapists: Alexis and Gary were both the best therapists I have ever had. Both private sessions and process groups with them, were truly eye-opening. BOTH of them changed my life!!!!
I am also so grateful for the the Techs that work there. Every single one, during my stay were paramount in my recovery. I felt cared for on so many levels by people who hardly new me. You will get out of this institution, what you put in..you have to do the work, but the setting and staff make it quite easy. I couldn't have done it without the help and care from Trish, Maggie, Edwin, ROb, & Shorty. They are all such special people.
I cannot speak highly enough about BHOP.

Our experience at Behavioral Health of the Palm Beaches was nothing short of miraculous. After sending a loved one to multiple facilities for addiction, my brother was finally able to get clean at BHOPB in 2015. The staff and treatment at this facility were top notch and the family week was a great way to understand how it is possible for family and friends to be enablers. BHOPB provided instruction and plans on how to support my brother after treatment, without enabling him to revert back to his own ways.

When my brother first arrived to treatment we were worried because he was very pessimistic and not willing to participate. But after a couple days he finally started to open up and trust the program which changed EVERYTHING. He started going to group, participating in activities, writing in his journal, going to the gym, doing everything he possibly could and it all worked! It was like he was a new person!

My brother had always mentioned how the other facilitates he went to were just going through the motions - getting people in and getting them out - but he said BHOPB was different. The staff took the time to get to know my brother, to welcome him and to make him feel at home. The one person he raved about is Chef Glen who went out of his way at each meal service to ask every patient how they were doing one on one.

So, if you have tried everything and nothing has worked and you or your loved one is truly ready to commit to recovery, then give BHOPB a chance... This facility literally saved our brother's life!

MissShante is a wonderful and caring case worker. I ve never had any other case worker who treated me with such respect and kindness. I ll remember for a very long time to come!!!

I can't say enough good things about this rehab.This place is totally a gift for anyone looking to get help.Thank you for a new life bhop team.

Great place with a caring and helpful staff. Thank you bhop. You saved my life

BHOPB forever changed my life. I am sure without the help and compassion of BHOPB I would not be here today. Every single person there genuinely cares about each and every patient. I was made as comfortable as possible during detox and treatment. One of the hardest tasks I had to complete in my life ended up being the easiest choice in choosing BHOPB. Their trauma and addiction services helped me to become a better person and to heal. I would recommend BHOPB to anyone who truly wants to have a better life clean and sober. They helped me believe in the fact that I have something special to offer this world and for that I am forever grateful! Thank you so much I am just about 1 yr clean and sober and I am confident in my self and my recovery today. I am strong. I am worthy. I am a survivor. Thank you BHOPB!

Understaffed and very rude. They don't care about you, only your money. I wasted my time here. Nurses are rude and dont care too. Discharged me without the medications i was told i need take.

Everyone is so nice and positive and this place has been a really big help to me never thought I could be this sober for this long I thank god and everyone here at behavior health at the palm beach.

Great facility! They have been around a very long time and cater to many different clients. They have so many special programs, that there is something for everyone.

The women at the front desk are amazing and helpful (especially Shea Butter). The nursing staff was very responsive and took care of all my needs. However, there was a lot of confusion in the beginning but if you are proactive and listen to everything the staff tells you it s pretty easy. They have three levels of care; Detox, Residential and Partial Hospitalization Program (PHP). The first two just get you integrated into recovery. PHP is where you really get treatment and recovery tools. If you are serious about your recovery I highly recommend moving into PHP. I wouldn t rate this facility as high if I didn t have such a wonderful experience in that level of care. Look out for RJ.

Great staff they helped me alot shout out to my therapist ari case manger robyn techa drew and rob great place

My experience was well served. I feel when you come down here and you putting a good work you get a great output. I was able to do a lot of emotional work spiritual work clinical work as well as get physically fit and detach with love from situations that were hurting my evolvement and evolution. The facility had a very nice Pooh Yoga basketball court physical trainer three days a week. I was also able to learn quite a great deal from the other residents who are able to share some of their situations so I can learn from their mistakes and their successes I was able to buy with people at sunrise prayer and overall truly got a lot out of my experience. My therapist generally seem to care for my situation my nurses counsel me on taking my fitness seriously and the clinician seem to really have enough knowledge for me to get what I needed

iv been too 5 treatment centers within the past 4 years. BHOP staff is awesome, good treatment and good groups . I feel great leaving and ready to begin the new journey.

The Therapist s were great (Lee, Ari, Sarah) and my case manager Jamie was there with me every step of the way. Great overall experience, I obtained a lot of tools/knowledge to help me in my journey moving forward.

Absolutely the worst experience I ve ever had in my life. Initially I was told I was going to Banyan. Later on found out once I was there that behavioral Health of the Palm Beaches piggyback off of Banyan and if you have Medicaid you do not get Banyan you get behavioral Health of the Palm Beaches. Which was referred to me as the red headed step child of the facilities and it turned out to be very true. Anytime you ask somebody a question they say they ll get back to you but it was very clear that every person who work there was overwhelmed and they were very short staffed and it took days to get a response to any questions you had regarding your treatment. The staff has no experience with drug addiction and actually told me that I should just go do a tea cleanse for cravings! I was only going for detox and I was very clear about that but they said my insurance wanted me to stay for PHP and Stacy made it very clear to me that she was going to call DCF if I chose to leave without staying for PHP. I felt like I was being held against my will. Luckily for me, well not so lucky but you ll see what I mean, they were giving me a medication that I had a severe reaction to and when I went to nursing to say I was having difficulty walking they laughed and told me that they could give me a clonidine. Finally after two days I was rushed to Wellington hospital for having a reaction to the medication they were giving me which I had lost complete control of my muscles and was having very painful spasms in my neck, hands and legs and was unable to walk. Shorty had found me after two days almost passed out on a bench because I was actually trying to walk to the front office but couldn t make it there. You see a therapist once a week unless you go to the meetings in the morning but I was very uncomfortable due to detoxing to do so. I met with a small Chinese woman whose name I do not remember and she was nice but only saw her once for 10 minutes. After I was given Stacy, wow she is a piece of work. She allowed me to make a phone call home and completely twisted that whole conversation I was having with my mother. Made me sound like I was crazy when in all actuality I was in the midst of having a reaction to the medication. She was telling my family that it was just anxiety that I was causing on myself! I seriously cannot express enough what a terrible experience that week was. I also had asked if they had called my family to let them know how I was once I returned to BHOP and my family let me know that they had called over and over and over and the voicemail is always full and nobody had called to let them know what was going on with me once I returned from the hospital. Another crazy part was that the doctor asked me if I wanted to continue the medication that sent me to the hospital! Are you serious!? I was so traumatized that I have stayed clean because I was so a afraid to ever go to another detox! Please please please look into other facilities and do not make the same mistake I made by trusting this detox with my treatment. I ended up leaving AMA and was told I had to come back for my belongings 24 hours later but they realize they messed up bad and they gave me all of my belongings and discharged me. This review was only a small small piece of what a terrible experience I had there. I don t know how any of these five star reviews are real because I know how my experience was and how the women who were there with me were being treated as well. But if you want to stay at a broken down Holiday Inn Motel with people who have no idea what it s like to go into withdrawal or have an addiction problem. Go ahead ......but don t say I didn t warn you.

Now before I start let me say that I'm not proud to have been to multiple facilities in South Florida.
When I called I originally was told I'd be going to Banyan up in Stuart. I was under that impression until the driver corrected me at the airport. The whole intake was a nightmare because they were short handed. They lost an entire bag of mine. I didn't get any of my belongings until the following day.
Depending on who you asked, the same question had a different answer. The staff would just pass you off to the next tech until you just got tired of the run around so you stopped asking. Most of the staff aren't in recovery and in my opinion couldn't care any less how you're actually feeling physically or otherwise.
There's an entire mental health aspect to this place that's crammed on top of an already busy substance abuse floor. The staff all work together but it's more like versus each other. Nursing complains about the techs, techs hate nursing for only one side being open for meds. The therapy aspect of this program is a joke. Im not even going to say anything beyond that because I'd just be being disrespectful at that point.
I had to be hospitalized due to a condition I developed UNDER THEIR CARE and the next morning after I was released, bhop needed to discharge me on "medical reasons", but refused to be specific.
They looked into no aftercare and tried to convince me to buy a ticket back home.
They push people through the program with good insurance and cut you loose if your policy isn't paying out. It's a CONSTANT revolving door or repeat clients because they have a great insurance policy.
I should have known something was up when they called me every 4 hours making sure I was still coming.

I never actually enrolled in this place because the staff is full of lies. The first person I spoke with Rusty was nice over the phone but said he would email me the rates and break down of what my insurance would cover, etc. I never received any email, then later that night another guy Julius called me wanting to get me enrolled asking how they could help... I said I was still waiting for the email and he said "oh yes for sure I will get that over to you" and without receiving any email still, I got ANOTHER call from him asking to help. They don't do what they say, and what is worse, they treat it like a business.... very sales-y. If you're considering this place for help, be cautioned against their horrible/aggressive staff from the get-go. I cannot speak to anything inside of the center, just the up-front staff over the phone. I don't recommend.

This treatment was wonderful, i was able to get out of it what I needed for my recovery. The techs are great as they can relate bc of thier own recovery!

I absolutely love Ms Slaton! She has gone above and beyond to help me in my recovery and make me feel comfortable in going forward. I would tell anyone how greatful I have been to have had the priveladge of such a caring, knowledgeable case manager. Thank you Shante!
Allison Hudler

From the moment they answered the phone to the moment they picked me up was the best experience in my life.. they saved my life. They absolutely care about you. From Chris Jones to Dustin,mark,Ishmael, Larry, Peterson and Chris in intake to Brandon my case manager to miss janell my therapist.. THANK YOU FOR SAVING MY LIFE.. much love Bobby Carpenter

I truly feel that BHOP allowed me to save my own life. The medical staff and technicians were wonderful and all my needs were met completely. I have never felt stronger both physically, mentally and emotionally. I would highly recommend this facility to any person who honestly wants to recover their life.

spent 30 days there. I owe them my life.Alcoholic most my life.( I'm 58). But thanks to the wonderful people there.Iam sober today.
Robyn Singer, Tamika,Louie and all the staff your the best.Love you all.You have given me a whole new perspective on my illness.Now I can deal with it.I think of my time there was the best thing that happened too me.
Very truly yours John cef

Fantastic facility, was easily acclimated to the program. All staff are extremely great. Time is spent well managed while a patient here, very good environment of people who actually want to get clean and sober. I highly recommend this facility to anyone who is wanting to take that next step in the right direction. Florida is a fantastic to place to get clean. 10/10 for the staff here. Ba-Da-Bing.

I've been their several times and they have always went above and beyond to help me and make sure my needs we're met. Great friendly staff, that truly cares about their clients. Would definitely suggest to people in need. Very clean and well taken care of . Food is great!

This is my second time in treatment at BHOPB and I'm beyond satisfied with all the continuous help I received from Pastor Don and therapist Samantha. The entire staff is incredible and the food is just terrific! I hope I don't have to come back for treatment but I'd love to come back and speak at an alumni meeting and share my experience, strength and hope. Highly recommend this facility for substance abuse.

When i arrived here.. i was lost, broken and about ready to lose my life... the staff here was so supportive and caring.. this is my first time in treatment and here I've learned how to manage myself , love myself and be a good honest man ..I thank GOD for the treatment center.. I truly love each and everyone on the staff... Thank you all for saving my life.. Wayne M Harbour..

My former boyfriend has been here twice. He has really liked his therapists and the group processing meetings, but says they are way under staffed. I believe this because both times they notified me of his return a day or two before coming home. His case manager was scrambling to find a sober living home for him on the day before he left, which meant he was left to find it on his own, which of course he did not go through with. I don't think this is all her fault because my boyfriend said her caseload was ridiculous. As a special education teacher, I completely understand that. He said she was finishing her letter of resignation as she was setting up his discharge plan. Discharge planning should start as the people arrive. Bottom line, to deliver proper treatment to people, they need to have adequate staffing.

I am in the beginning stages of this process with my loved one but first impressions are important and since this is a scary process for anyone going through this I would like to provide as much feedback as possible to help with this decision. The facility is secure, well kept, clean and quiet. We were received before even entering the door with a warm welcome and offered answers to any questions we had. I appreciate the care, concern and assistance provided in making sure that our arrival was as comfortable as possible. I was able to leave one of my greatest treasures in good care and have peace and hope about the steps to come. On the second day I was contacted by the therapist assigned to our case and I am still very well pleased with the care, attention and service being provided.

I went into this place on my own looking for help I had to do detox they said first over the phone before I came they told me that they use a specific type of medication to help with detox I'm allergic to one of the medications that is used in detox so I made that clear before checking after checking in I found out that I was lied to they did use the specific medication that I am allergic to so after finding this out I'm going to put short version otherwise i would use 2 pages i told them i was leaving and going to find a different place that would not lie about important things like that so this took me 2 days talking to everyone i could onsite it was a Friday they refused to give me my belongings wallet with my if and money my phone clothes i could only leave with what i had on that i singed something that i would have to pick it up 24 hrs after checking out and since it was the weekend i would have to wait longer i said that was fine i didn't want to argue or calls any problems that i only wanted to get help my house is about 7 miles I told them its fine I'd pick up my belongings Monday they refused to let me leave the place is fenced in so when coming in or leaving the gate would open by a sencer on the road so I would have to jump the 12 ft gate if I wanted to leave in otherweards they were trying to hold me against my will I actually tried to jump the gate and twisted my ankle luckily a car pulled up and the gate opened there where 4 people outside watching and telling me I would be in trouble if I jumped the gate so when gate opened I was able to leave 7 mile walk on a hurt ankle I have never seen anything like this before and couldn't believe how this place treats people trying to make a better life for themselves so hopefully this will help this place thank about repercussions before doing what they did they are a few other things that I can't talk about right now because I'm instructed by attorney not to reveal certain details I'm sure they will reply with a false response I have no reason to lie,Monday I did go back and they did give me all my things back even cash I had in my wallet but I never heard anything from them since I left witch if they really cared about the person thinking they would check on the person kinda like a fallow up that most all companies do even if they service wasn't what it should have been

The staff is exceptional and they treat everyone excellent! The chef is amazing as are the accommodations! Everyone generally cares for the clients in their care!