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Absolutely the worst experience I ve ever had in m...

Absolutely the worst experience I ve ever had in my life. Initially I was told I was going to Banyan. Later on found out once I was there that behavioral Health of the Palm Beaches piggyback off of Banyan and if you have Medicaid you do not get Banyan you get behavioral Health of the Palm Beaches. Which was referred to me as the red headed step child of the facilities and it turned out to be very true. Anytime you ask somebody a question they say they ll get back to you but it was very clear that every person who work there was overwhelmed and they were very short staffed and it took days to get a response to any questions you had regarding your treatment. The staff has no experience with drug addiction and actually told me that I should just go do a tea cleanse for cravings! I was only going for detox and I was very clear about that but they said my insurance wanted me to stay for PHP and Stacy made it very clear to me that she was going to call DCF if I chose to leave without staying for PHP. I felt like I was being held against my will. Luckily for me, well not so lucky but you ll see what I mean, they were giving me a medication that I had a severe reaction to and when I went to nursing to say I was having difficulty walking they laughed and told me that they could give me a clonidine. Finally after two days I was rushed to Wellington hospital for having a reaction to the medication they were giving me which I had lost complete control of my muscles and was having very painful spasms in my neck, hands and legs and was unable to walk. Shorty had found me after two days almost passed out on a bench because I was actually trying to walk to the front office but couldn t make it there. You see a therapist once a week unless you go to the meetings in the morning but I was very uncomfortable due to detoxing to do so. I met with a small Chinese woman whose name I do not remember and she was nice but only saw her once for 10 minutes. After I was given Stacy, wow she is a piece of work. She allowed me to make a phone call home and completely twisted that whole conversation I was having with my mother. Made me sound like I was crazy when in all actuality I was in the midst of having a reaction to the medication. She was telling my family that it was just anxiety that I was causing on myself! I seriously cannot express enough what a terrible experience that week was. I also had asked if they had called my family to let them know how I was once I returned to BHOP and my family let me know that they had called over and over and over and the voicemail is always full and nobody had called to let them know what was going on with me once I returned from the hospital. Another crazy part was that the doctor asked me if I wanted to continue the medication that sent me to the hospital! Are you serious!? I was so traumatized that I have stayed clean because I was so a afraid to ever go to another detox! Please please please look into other facilities and do not make the same mistake I made by trusting this detox with my treatment. I ended up leaving AMA and was told I had to come back for my belongings 24 hours later but they realize they messed up bad and they gave me all of my belongings and discharged me. This review was only a small small piece of what a terrible experience I had there. I don t know how any of these five star reviews are real because I know how my experience was and how the women who were there with me were being treated as well. But if you want to stay at a broken down Holiday Inn Motel with people who have no idea what it s like to go into withdrawal or have an addiction problem. Go ahead ......but don t say I didn t warn you.

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