Bayird Dodge Chrysler Jeep & Ram Review

Bayird takes great care of the customer and all of their specific needs!! Loved working with them!!

Service staff is top notch!! Would recommend to anyone.

Just drove in the parking lot having car trouble just so happened a gut who worked there was friends with my son they were nice friendly and hexstoppedvto check make sure I was ok after work

I have bought my 5th new vehicle from Bayird and as always happy about the buy and the service. From day one I have met a friendly staff, hassle free and they do what they can to get you the best price without even asking for it. Keith and his team will do whatever they can to keep you satisfied and coming back. Phillip does a great job in the service department as well, why go anywhere else for a great deal! Thanks Bayird team and I look forward to making more purchases in the future!

FABULOUS!!. Thank you Marshall and Austin. Spent most of 10 hrs yesterday to hammer out the details so we could bring our baby home. Thank you for not only making our shopping experience wonderful. Putting us into a better vehicle they also too the time to make sure it was clean and just perfect.

Don't fall for the hype! When buying a new car make sure you know what you're getting into.Find out EXACTLY what company is financing your loan. Ask for a calculator! It's simple math...Payment x Months financed = total amount financed. Are you gonna pay $30,000 for a vehicle with a $15,000 sticker price???

Phil Curtis made my visit awesome. Phil help me find the vehicle that I wanted and also got me a good payment that I can work with. I recommend Phil Curtis to anyone that's looking for a New or Used car. Thank Bayird Dodge Chrysler Jeep.

Everyone was very nice an helpful a big thank you to all of you that helped use

Extremely rude woman in service department. I actually need work done on my SUV, but I haven't gone back because of her. Though the owner invited me out and graciously and sincerely apologised, I could not get past having to speak to that woman again. I love my Chrysler, but I'm sorry,I would shop elsewhere as she is the first person you deal with

Bought $47,000 dollar Ram, 2800 miles later the Cummins puked the oil and motor locked up. Its been 5 weeks and they still have not even tried to fix my truck. Very disappointed and on foot

I took my car in for service and my service advisor Corey was Awesome! Adam, Corey and Jonathan made sure my car was done in a timely manner and then they drove my car back to me! The environment was awesome! Hands down one of the best experiences I have ever had when having my vehicle serviced!

My scheduled oil change was on time, Friendly staff.

Took my Jeep to get the front end fixed and they quoted me a week, maybe two. I kept having to go between them and insurance and claims until finally seven weeks later, I was able to go get my Jeep. I picked it up and they hadn t even touched the crazy off headlights and my alignment was way off. Took it back. Picked it up again after all day, headlights are still off and my steering wheel is off; at least my alignment is solid finally. Slow to get anything done, and I m a little nervous the quality of work they did.

1 hour 45 minutes into my express oil change. Looking at vehicle in window with hood up for 33 minutes. Believe it s done. Asked service attendant about it and he said is that your vehicle. Let me get your service order written up. That was 15 minutes ago.

This place has Amazing staff. I recommend them to everyone

The best thing about Bayird was the salesperson Cody. He was extremely polite, well mannered and was able to answer all of my questions with ease so he was extremely knowledgeable about their vehicles. He, also, did not use the "pester the costumer as soon as they are on the car lot" technique which was AWESOME!! I feel like some of the hovering salespersons technique may fail more times, by scaring away a customer, then actually working. I don't like to be bum rushed about buying a vehicle before I have even gotten out of my car. Cody was quite possibly their best worker and I will go back to him for future business.

Locally owned family business. My husband is a repeat a customer only place we purchase vehicles from.

I think Kyle is great. He helped me make my experience easy getting my jeep fixed. I definitely recommend him, and Bayird.

There people are very friendly and helpful ,and when my friends r looking to buy I take them out there

Friendly, but prices on service and parts are high.

The BEST experience I have ever had when trying to purchase a vehicle! Jon Moore and Adam Martin were amazing! I highly recommend Bayird DCJR for sales and service! They went above and beyond to help me! There was no pressure and also everyone was polite and very professional. I have my current vehicle serviced here as well and I have always had an excellent experience! THANK YOU JON AND ADAM and Bayird of Paragould for all of your hard work!

People in service are very friendly. Got my recall done quick without appointment. Very happy Customer!!

Great people and a great selection of vehicles. I will definitely be buying my next truck here!! Thanks guys!

Long waits, trickery, and bad service. If you like any of these things then this is the place for you.

I thought everything was gonna be ok! But two weeks after I left with the vehicle, it sprung a transmission leak.
Had to bring it in to service it. They finally agreed to pay. It was a mess.
I will shop the Paragould Bayird when it comes time to buy again!

Stopped in to have our jeep fixed and may go out with a new car. Very nice people here

Everyone is always great! Duffy and Zachariah are awesome!

Drove 4 hrs to lot. Car I was buying was supposed to be brought in from mo. Night before. I arrived at 10:30 am. Drivers there didn't leave to go get car untill almost noon. When car arrived, I did a walk around and noticed the fog lamps didn't work. Also on test drive it had a strange vibration. I told salesmen about it. He said probably torque from motor. They fixed lights. We left lot at 6:30 pm to head home. The vibration was considerably more present at high and intestate speed. Compared to test drive at 50 mph. I took vehicle to local tire shop next morning. They informed me it has a bent rim. I contacted salesmen. The sales manager told him to tell me to bring it back (4hrs away) for them to look at it. I've contacted they're Corp office, still waiting for a call back.

Absolutely the best place to purchase a vehicle. A great and understanding salesman (CHRIS CRAWFORD )

Bought a van from them. It's been a good experience so far. Service dept. Is great too.

Has great sales people and a great service department, we are always in and out fast!

2 days in a row. Great customer service and got me right in. Thank you.

NO stars (had to put the one in order to post this
review)! Should be ashamed of them selves for sending a young persons information to MULTIPLE financiers only to be turned down each time then finance them through Dodge with someone else's insurance policy. Yes, they were a covered driver, but wasn't their policy to use in the first place as they only had liability coverage on themselves!!!!! Now this young person is in horrible debt because of the worst car deal I've ever seen due to lack of knowledge from being so young!!! And I've heard plenty others that have also been given horrible deals....WATCH OUT YOUNG PEOPLE!!!!!

Car was in the shop multiple times. On the 4th time they kept it 9 weeks! Waiting on parts due to back order, and trying to figure what causing problem. We tried to tell them and they came up with a total wrong answer that didn't make sense. Phillip takes the brunt of the complaints, I'd hate his job. If you don't know much about cars then don't go there, because they don't either. Mechanics also lie there, and we caught them at it. Guess that's why they were nice enough to give us a loaner car for the 9 weeks we had the car there last. Hope it is fixed. Just beware of the service department. If you hang out there very long, you can hear others complain and figure it out that you came to the wrong place.

Was lied to, was told on the phone that if I paid so much down sales tax would be paid, was told different interest rate, payment was a different amount when we got there. Would not recommend this place at all.

I don't normally like to give out bad reviews but this is just a little ridiculous. I bought a Jeep Grand Cherokee from Bayirds about 2-3 months ago and as for the sales guy he was nice, awesome to deal with and I did not have a problem with sales. But the sale is over now!
However the customer service at Bayirds I have not had the best of luck! They called me a few times asking me to come look and see if I wanted to trade in my vehicle and I said well I was actually looking for and gave her the species on what I was looking for and her exact words was Lady you are looking for a needle in a hay stack. Well today I had to call service and got customer service again because the Jeep I bought didn't have a hitch on it so I put one on it now they are telling me that I have to bring it back in and let them charge me $100 - $300 dollars so they can turn on and calibrate the computer because they don't turn that on in the factory. oh and they are booked up and I can only bring it the mornings so not only are they wanting to charge me they also want me to have to take time off at work so they can turn it on. WOW frustrated with them for sure. All they have some is insure that I go back to Memphis and buy my vehicle.

Very professional staff, takes great care of their customers. Service department is tops!!! Highly recommended to others.

Awesome staff and great selection. Just was looking but when ready to buy I will purchase from here.

Bayird Dodge Chrysler Jeep Ram of Paragould's service department always does a very good job for me. I have been very impressed with their service in the two years I have owned my Jeep Grand Cherokee.

Recently purchased a 2018 vehicle from there and I do feel taken advantage of. The staff was friendly and very quick to get everything done and us out the door in a new ride is why I gave 2 stars. The vehicle I purchased did not have a price tag on it yet. I told him the monthly payment I could afford and he came back with us paying slightly more. Told us he knocked $1000 of the price to sweeten the deal. I've not really bought many new cars from a dealership so I didn't realize how they can manipulate interest as well as overcharge for a vehicle (trust me I have then since learned well). The price of said vehicle was marked well above of what the bank valued the vehicle at which is the max loan the bank will cover. In my case, my vehicle is worth 18.5k to the bank but since there wasn't a clear price tag on it they came up with trying to charge me 22,999. Now the banks will let you charge up to 120% of the vehicle worth for loan value. So that means they looked up the retail value and added enough for the maximum loan amount. However, since the 22,999 was more than the maximum loan amount the bank would cover they dropped the price $1000 to "sweeten the deal". The interest rate was very high (in fact over double what I would normally pay by using the lender they chose). I did question the interest however it was dismissed rather quickly by the guy doing the paperwork. I could have walked away at that point and rightly should have but I wasn't aware of these things at the time. Registering the vehicle caught us with another surprise (remember I don't purchase new vehicles often) the dealership gets to tag on doc fees when you register. So besides sales tax expect to pay $129 in fees. Now I can admit I do feel rather dumb after this whole experience for not doing my homework beforehand and trusting in a new car dealership to be fair. It's even more disheartening though to see the exact same vehicles with less mileage on the lot.. less than 30 days out going for 2k less (I guess they finally priced them all fairly at 1500 more than the bank value.) Before going to purchase anything from here (or any "trusted" salesperson) be very well informed on ALL the purchasing aspects so you don't feel like you got a raw deal.

O Jay was phenomenal, service was efficient and I ADORE MY NEW JEEP !!!!!

Mike is very friendly and goes out of his way to make sure buyers are fully satisfied with their purchases.

After getting the runaround from Frank Fletcher Dodge, where I had purchased my truck, the service team was awesome and got my truck repaired in no time. All of the work was covered by warranty and was given a loaner vehicle while my recalls were completed. 10 stars!!!

Took my wife's jeep in for a warranty repair was told that all jeeps a/c makes a loud vibrating noise when the Freon is pumping through the lines. I have rode in many jeep grand Cherokees and I have never heard this before.

I have used their service department a few times and have always had a positive experience. They are knowledgeable, friendly, and a pleasure to deal with. Give them a try.

Very friendly and professional staff. Biggest selection of vehicles in northeast Arkansas.

We purchased our vehicle on 4/5/14 and was told that the title would take up to ten days and then would be overnighted to us. Then on 4/15/14 Bayird called to say that they were mailing our title. Expecting it to be a prompt delivery we called on 4/18/14 and asked when to expect it. We were told it was mailed that day. On 4/28/14 we called back to inform them we still hadn't received our title and we were told it was mailed that day. I stated we head that a week ago. I was informed due to corporate they can't go to the post office very often. (WHAT?!? You don't get mail delivery???) We called again on 5/1/14 to state their are only a few days left to license our vehicle without a penalty and we still don't have a title. I was told it was mailed that morning! It was supposedly in the mail three other times. I asked to speak with a manager at this point and was told no one was available and left a message. Well as of today 5/2/14 we have called yet again and said that it was mailed yesterday and we should have it by Monday which is May 5, 2014 and 30 days since our purchase so we face a penalty because we were lied to by the office personnel several times.

As far as the experience purchasing the car there was no problems, just don't leave without a title or if you do don't expect the office to care whether or not you have your necessary paperwork for your licensing agent.

Also note at this point we have yet to here from any manager.

Would recommend people to get a vehicle there. Had no problems and the sales representative Shawn was awesome and very nice.

I've been dealing with Bayird since 2017! Jon Moore, Justin, and the entire staff went above and beyond to be sure I was happy with my experience! I recommend them to everyone I know!

The advertisement that was placed on Facebook was basically for buyers in the highest credit tier. The message that got sent out on Facebook was not completely true not everybody can be financed with bad credit or with a low credit score without an obvious higher down payment or a good trade in. So basically I wasted a day trying to find a vehicle.

I just take pictures of cars i can afford. Just choose not to over pay for them. I will not make payments on vehicles either. I refuse. Unless I can genuinely trust the person but trust isn't given. You have to earn it. 5 stars because I like the selection. Wish yall had a subie there. Js. Instagram is Ghost_870_

The service department all way take care of me and what needs to be done

These guys are great. I enjoyed the easiness of getting the paper work done and I am really happy with the comfort of feeling like family. The staff really go out of there way to get you in the vehicle and make sure you feel comfortable. Thank you to Chase for all the help and hard work. Great job

We bought our car here and Cliff is an awesome down to earth sales guy. Never felt pressured into anything. We also go here for all our maintenance and the guys in the shop offer stellar customer service. Satisfied customer.

They (Robert Woodall) lied about a extra warranty and it took months to get half way fixed. They are the worse dealership for service after the sale and they only care about money, would never buy another vehicle there or recommend to anyone.

This place has great people to do business without exception. Definitely one of the best in Arkansas. I highly recommend them and it is a must to ask for the saleman Shawn. He is a great salesman. I will go back and buy from next time. Thanks!

Love the service I receive anytime I visit the Paragould location!

Love this place. The vechile are top of the line with so many different cars and trucks to close from.

Ask for Patrick ( stumpy ). Great man to work with. Very professional.

Donovan Todd is awesome to work with. He is honest and will work to get you the best price.

Only reason I'm giving two Stars is because I've had a good experience with the service department. Sales department I'll never deal with again if you have a trade they'll hide your keys to keep you from leaving. After that the salesman stopped is in the parking lot to make sure we didn't want to get screwed over lol. Drove to St Louis saved 4k. It was worth the trip.

Purchased a pre-owned truck over the internet. The truck was not quite as described, the salesman was misinformed as to the condition of the tires. After multiple emails , (I live in St Louis Mo, )The GM Of the store contacted me by phone and we game to a satisfactory agreement. I am retired from the auto industry and would deal with this store again,I was impressed by the dedication to customer satisfaction.

Everyone in the place is friendly and very curious. Didn't have to wait long to get my truck done and back to me.

Awesome bunch of people to deal with. We drove from Memphis to Paragould to purchase my Jeep. Every person I met with was extremely cordial. I have already referred two friends to take the trip.

Thank you Bayird and do NOT change a thing about how you are with customers. Excellent JOB! Smalltowns, I miss dearly.

Loved this place. Great service and they treat you like family.

They help for money, but don't want to help you with problems

Have always had great service and feel comfortable and taken care of promptly and with a smile

Very nice people. They fixed my car in a timely manner.

I have purchased 4 trucks and have referred two of my daughters to the dealership to purchase vehicles. After suffering tornado damage to my Ram truck I was forced to purchase a new one. Naturally, I went to Bayird dodge in Paragould, AR because I had always been treated right and with respect.
To my surprise, the GM and his managers were so impersonal and Lacked empathy when making a deal. After going back and fourth I ended up with no add ones and I was even told they were losing money on my not so big deal (by the way, the other vehicles I purchased they said the same thing but still helped with my taxes and gave me at least two add on for free). I feel they saw a tornado victim and ran with it. I will never be back or recommend this dealership in the future.

So, I found out that they lost so much on my deal and couldn t help with half the taxes which would have been $1,500, that someone was able to buy a half million dollar Tesla. Let that sink in.....when the managers who hide behind the glass, laughing and having a good time, there is a reason they will not make eye contact.

Oil change fuel filters air filter and tires. Always treated good

I've always dealt with Mason and he does a great job!!!