Theresa Carrell

Review of Bayird Dodge Chrysler Jeep & R...

Car was in the shop multiple times. On the 4th tim...

Car was in the shop multiple times. On the 4th time they kept it 9 weeks! Waiting on parts due to back order, and trying to figure what causing problem. We tried to tell them and they came up with a total wrong answer that didn't make sense. Phillip takes the brunt of the complaints, I'd hate his job. If you don't know much about cars then don't go there, because they don't either. Mechanics also lie there, and we caught them at it. Guess that's why they were nice enough to give us a loaner car for the 9 weeks we had the car there last. Hope it is fixed. Just beware of the service department. If you hang out there very long, you can hear others complain and figure it out that you came to the wrong place.