B

Bruce Owens

3 years ago

Recently purchased a 2018 vehicle from there and I...

Recently purchased a 2018 vehicle from there and I do feel taken advantage of. The staff was friendly and very quick to get everything done and us out the door in a new ride is why I gave 2 stars. The vehicle I purchased did not have a price tag on it yet. I told him the monthly payment I could afford and he came back with us paying slightly more. Told us he knocked $1000 of the price to sweeten the deal. I've not really bought many new cars from a dealership so I didn't realize how they can manipulate interest as well as overcharge for a vehicle (trust me I have then since learned well). The price of said vehicle was marked well above of what the bank valued the vehicle at which is the max loan the bank will cover. In my case, my vehicle is worth 18.5k to the bank but since there wasn't a clear price tag on it they came up with trying to charge me 22,999. Now the banks will let you charge up to 120% of the vehicle worth for loan value. So that means they looked up the retail value and added enough for the maximum loan amount. However, since the 22,999 was more than the maximum loan amount the bank would cover they dropped the price $1000 to "sweeten the deal". The interest rate was very high (in fact over double what I would normally pay by using the lender they chose). I did question the interest however it was dismissed rather quickly by the guy doing the paperwork. I could have walked away at that point and rightly should have but I wasn't aware of these things at the time. Registering the vehicle caught us with another surprise (remember I don't purchase new vehicles often) the dealership gets to tag on doc fees when you register. So besides sales tax expect to pay $129 in fees. Now I can admit I do feel rather dumb after this whole experience for not doing my homework beforehand and trusting in a new car dealership to be fair. It's even more disheartening though to see the exact same vehicles with less mileage on the lot.. less than 30 days out going for 2k less (I guess they finally priced them all fairly at 1500 more than the bank value.) Before going to purchase anything from here (or any "trusted" salesperson) be very well informed on ALL the purchasing aspects so you don't feel like you got a raw deal.

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