Bay Ridge Hyundai Review

They got me approve and done same day ! Munir was very patient and curtous thank you Bay Ridge hyundai. The place be under new management !!

Joe was a great sales man everything was smooth and fast. I would always come back.

They wasted our all evening and then gave our car to someone else. Shame!!
Another scam on 20 december 2018 I came and on fone Brandon said they have hondai for sale and just talked on fone and when I showed up Kevin said we sold out this car two weeks ago. And tried to sell other cars so all B.SB.S.

I won one of their tic-tac-toe posters and when I went to claim the prize he chose what prize I won instead of using some type of random generator. ) he chose the worst prize out of the 3.

I was really nervous about making such a big transaction, but I have to say that my overall experience was a breeze! My car dealer, Julio Perez, was extremely courteous, professional, and detail oriented. Thank you, Julio, for your kindness and patience. Kudos to everyone at BR Hyundai ~ everyone was welcoming and professional. If I had to recommend a car dealership, this woud be the one. I am now a proud owner of a beautiful 2014 Hyundai Elantra!!

I had a wonderful experience with the Bay Ridge Hyundai workers. There was minor issues with the vehicle. The manager Camille was very attentive. Camille took the time to get the issues resolved. The manager Tabitha is very nice and was very helpful as well. The whole bay ridge team is wonderful. I would recommend anyone to the dealership. This dealership is very hands on with their customers. To make sure their customer needs are meet and their happy.

Friendly and helpful staff. They work hard to get you what you need.

My experience at Bay Ridge Hyundai was excellent. You are greeted with such friendly smiles upon entering. I am not an easy customer and not once did they make me feel like if my concerns or worries were not important. Trust me what I put them through they should have kicked me out instead, hey catered to me and made sure that I got exactly the car I ordered. I definitely will be returning to Bay Ridge Hyundai for my next vehicle and I hope to work with those who helped make me a happy customer. Elsie thank you for showing us how to use our new toy. Yodel thanks for working your magic with them numbers and Christopher thank you for dealing with such a hard customer. I would also like to thank Shawn for being so caring and understanding me even when I caught a tantrum. Thanks for making it work for me guys. My kids and I are now modern and at a reasonable price. See you guys in about 2 years!!! And It would be a pleasure to work with all you guys again.

Great dealership,I only went to bay ridge Hyundai to look and see what vehicles they had but I was politely approached by a car salesman by the name of Richie who convinced me to test drive then purchase a 2020 Hyundai Tucson. Great Management also.

Excellent experience!! Smooth process, the staff was very friendly and professional. My sales person alison and the managers were all wonderful and very helpful with my purchase! Definitely recommend!

Mohammad did an amazing job with helping me choose the right vehicle for myself. He made this a seamless transaction. I didn t feel pressured to buy the vehicle. He answered all of my question and made me feel so valued.

Excellent experience. David morales was amazing from beginning to end. Professionally handled transaction.

Love my new Sonata !! thank you Munir !! Will definitely recommend.

I just bought a car from Bay Ridge Hyundai yesterday. The entire staff was beyond accommodating. My sales representative JC was a pleasure to work with! He treated us as if we were his only clients there. He was patient when dealing with us and made sure that we came to an agreement and price that worked for all of us. Camille was also beyond helpful and had such wonderful customer service. I will definitely be referring others to this dealership

Mohammed helped me so much I came in thinking that I won t be able to be helped with my problem car and they were able to find a solution for me and help me get a new car in the same night.

i feel very relieved coming to the dealership working with Munir, i had some minor problems prior to coming here but Munir explained everything to me in regarding my registration, his customer service is amazing i will definitely recommend customers to purchase a car here and work with him.

Horrible service. Sales representative (Aniel) had me wait for a hour then disappeared and no one knew where he went so I waked out. What a waste of time. They guy looked like a mechanic not even a sales representative. No wonder why this showroom is a ghost town

I went here to buy a CPO (certified pre-owned) Hyundai Sonata which had been listed on the dealership's Web site. To my dismay, the vehicle had extensive body damage on on the rear right-hand side! None of this damage showed in the vehicle photos from the site. Apparently, those photos had been taken before the damage was caused, and Bay Ridge Hyundai never bothered to update the photos.

What bothers me most is that the manager, Asante Clark, didn't disclose the body damage upfront in my dialogue with her before I came to the dealership. She claimed that the vehicle was in "great condition". If Asante's idea of "great condition" is deep, long scratches and dents in the car body, I'd hate to see what bad condition is!

To add to my dismay, the front tires of the vehicle had little to no tread remaining. I don't see how this car could be advertised as "certified". By law, any certified pre-owned vehicle has to have a minimum amount of tread remaining on the tires. The vehicle Bay Ridge Hyundai wanted to sell me had such little tread remaining that it wasn't safe to drive!

The sales person was very helpful and I enjoyed the whole experience with him. Thank you. Elsie was helpful in showing me how to work the car. Thanks

Because of covid19, Lulu made it very simple to lease over the phone. Mike delivered my new Hyundai and signed papers at my home. It was a great experience dealing with both Lulu and Mike.

Service was great, Joe was the best. Walked us through everything, answered all of our questions, and gave us a great deal!

Really good place to buy a car. I bought a pre-owned 2015 Mazda 3, I got a really good deal and the staff is really amazing. They took care of me and really funny outgoing staff. I would recommend anyone to come here and see Mohammed Fardos. He will do whatever it takes to earn your business. He's really respectful and knows what hes talking about. Thanks guys, go down there now!

I had a great experience purchasing my new 2019 Hyundai Veloster. The vehicle is fun to drive and it's beautiful. My sister and brother came initially to set everything up for me they left a deposit to get the ball rolling and a day later I'm driving away my new car. The overall atmosphere of the place was very welcoming and our salesman Neil made it fun from start to finish. Everyone was great and I am satisfied. I definitely recommend this dealership.

Great dealership , decent programs and limo was great . Also big thanks to Meghan for following up with us she's awesome!!

Soo happy with the service here! Mike and Richie helped me get a hyundai tuscan on my budget and offered to go above and beyond by delivering the vehicle for me if i couldnt return to get it . I previously went to long island city and had terrible service there. Extremely happy that i decided to go to bay-ridge hyundai. Thank you everyone at bay ridge hyundai for your help!!

Went in thinking I was being helped out and getting a good deal. Dealt with the manager directly. Turns out he lied about everything and now I m dealing with corporate to try n make things right. Shady dealership, with very rude and deceptive employees.

Great experience, 3rd car from here and honestly management is a lot better and easy going. Thank you guys for treating me like family. Big plus for Mo.

This review is a MUST READ!!! I saw a hyundai tuscan online for 16000.
I went in to check out the vehicle. I met with a sales rep who informed me that i can also turn in my car for a discount. after 2 hours of talking we agreed on a price. He asked how i was going to pay. I told him cash and check.. I was going to buy the car out rite. He said can you finance instead. I said i would prefer not to. He said if you do- we can get a referral fee from the bank of 1500 which would increase our profit margin.
I said if this would help you then why not. I told him that i would not get approved because i have no credit history. they said lets try anyway. ofcourse i didnt get approved so the next step was to buy the car. i went to the bank got a check and went. when i got there they said they cant sell me the car at that price 16000 because it was too low. and they needed that bank kick back of 1500. then they said since you didnt get approved can you give us the 1500. WHAT??!!! not only is this a shake down for more money its unethical business. They discriminated against me for not being able to get a finance package. I didnt need to finance in the first place. this type of business ethics must stop. folks i brought the entire amount for the car and left without a car. I have filed several complaints today with different agencies. Dont go here. I was mistreated and it will happen to you. what did this world come to. I had the money for the car and still it wasnt good enough..

LOL this owner is full of it. i did call yesterday to sort this out and no one called back... its just like the reviews. they dont care. dont go here...

Chris was amazing! Helped my sister get the car she wanted without hassling or pressuring her. Very helpful!

Great experience, bought two cars, one for my wife and I. Thanks to Brian and Mohammed for helping us out and being very friendly, helpful and quick. I was in and out in less than 2 hours. Thank you guys. I feel like family

Very very very disappointed and surprised at a CPO Hyundai I was shown to test drive. Broken pieces inside and out, deep gouge on the passenger side. Horrible

Great team here to help you get what you want. I worked directly with the new management after several bad experiences with old management. Thank you Brian and Moe for helping me out

4th car from Mohammed and always a pleasant experience. I drove from Florida to get another lease from him, Thanks Mo !

I love new management very friendly place. Sales person Wei is kind and professional, I will recommend friend and family to here.

Overall awesome place. The staff was amazingly helpful. Ahmad helped me get the perfect car. He was helpful and always answered my questions and concerns. I would definitely go back again!!!

Good place to buy a car, but check all the papers when signing. They can told you one thing and put something different on the papers you are signing.

Last year I went to buy a Veloster 2012 with low mileages at a good price. I had a good experience with the seller, very friendly. I thing his name was Juan.

Only thing I didn t like, and very important was that during signing, the guy at the office(not the seller) lied to me.
He told me that I needed to pay ( $4,000) for 3 years of warranty because the bank needed it. He said that the car was 9,000 plus $4,000 for the warranty, a total of around $13,000.

I didn t check in details all my charges I just checked for the total that he told it was going to be, and I signed.

Weeks laters I was checking the receipt because I was planning to cancel the warranty and I noticed that the warranty actually was $2,500 and they sold me the car for more than $10,000.

I know it was my fault for not checking in details all the papers when signing, but I didn t like that they sold me a car for a higher price that I agreed to pay.

Sales man Kevin was nice, but when he called his manager, I was shocked by manager's attitude. He is so rude! I never ever had such a nasty experience in my entire life, he treated me as if I work under him! He is so arrogant and has no quality to be a manager. Also, I had already checked the dealer fee with the Online sales rep., but when I got there that fee became 5 times more. Crazy!

Where do I start! My sales person was Kevin I was referred to him by a friend and I can see why he has such good reviews and a following of clients behind him. He took great care of me and gave me his full attention, after we finished and I was waiting for my paperwork another appointment of his came in and he still kept passing by me asking if I was good or if I would like coffee. I ve been to a lot of dealerships in the past this kid looks like her runs the place very well dressed and manored. Thank you Kevin and the guys over at bay ridge for helping me get out of my old car and into my new sonata!

Joe and his new Management team went out 150 miles to get me the color combination i wanted. They are real car guys who not only care about the sale but they listen to your every want and need as well. great experience here. i bought my car here and so should you

I dealt with Paul and he was very professional and knowledgeable .They worked hard to get me into the vehicle that I wanted. I would highly recommend anyone to visit Bay Ridge Hyundai before going to any other dealership.

My experience was great, Chris the sales guy was very honest and upfront about everything. He helped me in ways I couldn t imagine. I walked out with my new car and I felt very good. I highly recommend his service here at Hyundai dealership... Thanks Chris

Salesman was Rocco
Experience was very professional and well orchestrated. Rocco worked to explore several options for me and we were able to arrive at a good match. I drove home Happy in my new vehicle.
Yes, I would recommend Rocco to my friends and family should they need to purchase a car.

Everyone was friendly and worked very hard on getting me into a vehicle.

JC the salesperson was very helpful and informative. Not pushy.

Bay Ridge Hyundai is the Best I was Helped by Rosa and Manager Richie. Whom not only Help me with the SUV I wanted but also give me the Best price ever. Would Highly Recommend to all of my Friends & Family as well as all you Reads. So Head over and see Richie and Rosa.

Great experience at bay ridge Hyundai today, left with a brand new Kona thanks to Pietro who was an excellent salesman and made the process pleasant.

Wow!!oh wow!!! WHAT AN EXTREMELY PROFESSIONAL AND PLEASING Experience !! I must say BAY Ridge HYUNDAI IS THE BEST MOST PLEASANT WORK PROFESSIONALS Around!! They work hard every minute your there till your are happy in the car of your choice. SPECIAL shout out to my guy Mike in sales for stopping at nothing to make sure I was happy and extremely satisfied leaving the Dealership with my dream car . This was a very big deal because this was my very first car and I can t stress enough how grateful I was to have Bay Ridge Hyundai for this special moment in my life . I was welcomed as if I was family. Another special thanks and Shout out to Raza In finance department, just an professional great soul who cares and will make sure you are leaving the lot with the car of your choosing at a better monthly rate you expect. I got to give credit to where credit is due!! Great people and absolute must if your in the market for a car. 10/10 experience!!!!

Purchase a new 2016 Hyundai Tuscon and was thoroughly pleased with the dealership and their customer service. This was my first car and I wanted to make sure that I was dealing with people who were trying to help me walk out with a car and not make me feel pressured or as if I am being cheated. Bay Ridge Hyundai was exactly what I was looking for I knew what I wanted had done my research and came in ready to leave with a car that day and although it took a while i was in at 10 AM and left with car at 5 PM... I am more that satisfied with my purchase and with my experience. Gary was an awesome dealer! Will definitely come here again should I decide to purchase another Hyundai....

They have no respect for customers. First, we went there and the guy treated us very inappropriately. He was so discouraging and rude.
Then, their manager called us and invited for a test drive and an amazon gift card. He wasn't rude and tried to be collaborative but gave us an old Sonata for test drive and also a very expressive quote on the car which was unbelievable. Lastly, he said that he would give us a gift card within few days but after a month or so it hasn't happened yet. They are LIARS!
I hate Hyundai and will never go to its dealerships!!

Great service, great selection of cars. Very happy with my new vehicle.

Had a great experience shopping for a car at this dealership. David was very professional and worked with us to get an amazing deal on a 2020 Sonata SEL plus. David helped making every step of purchasing a car seamless, and took time at the end to show us every detail and feature of the car. The financial manager, Raza was super helpful in going over the contracts and warranty information. Both gentlemen are very social and really easy to work with. If you are thinking about getting a new car from Bay Ridge Hyundai I recommend these two guys!
Bay Ridge Hyundai is a superlative dealership with a friendly and professional staff.

I drove out to Bay Ridge Brooklyn to take a look at a car that was posted online. First, let me tell you an important lesson I learned. Always make sure you talk to the dealership before you drive an hour out and make sure the car is at the location. With that said I knew what I wanted and the car that was listed matched my needs. I began negotiating a deal without even seeing the car.

A relationship is built on trust and buying a car is no different. I can honestly say that this dealership has earned my trust. I challenged everything including the words that Pietro my sales rep was saying to me. It all checked out in the end and ultimately I went through with the purchase.

The general manager gave me his word that the car would be ready the next day, it would have a bow, and it would be delivered to Yonkers as it was a gift to my girlfriend. The entire team from the sales rep, to the finance guy, to the General Manager all delivered on their promises. I would recommend this dealership to anyone looking for more than just a car.

Horrible phone service! This is not how you should be treating shops who call in for parts, I was literally put on hold 11 times and hung up on 11 times.

Theyre great!! This was my fifth Hyundai dealer looking for a 2017 Elantra in white. Although they didn't have the white exterior that I wanted, they understood that I was going crazy looking for a white one, and decided to give me a great deal on a 2017 Elantra Limited in red. I've now grown to love the red and the beautiful leather interior!! Would recommend them 100%, Sam and Camille were the two that helped me and they are awesome and understanding.

Great dealership, got a very good deal and was in and out quick. Ask for Mo, an outstanding salesman

My experience with Bay Ridge Hyundai was great from start to finish. The pricing at the showroom matched the advertised price on the website and they were prepared for my appointment. I test drove the vehicle right away and working with Ray and Raza was pleasant and effective. They were friendly, informative and maintained a casual tone. I ended up leasing a vehicle I'm very happy with at a great price.

Our experience at the Bay Ridge Hyundai was truly a great one. Our salesman is James Greco. Not only was he good for laughs but he was great in helping us with an affordable and safe car for my mother to enjoy. I would definitely come back again for mine and recommend him to anyone!

Great customer service. Joe E. was my salesman he was excellent and very attentive to my needs. Very good experience here I will definitely recommend this dealership to my family and friends.

Great Staff and Management Team

Mohammed Fardos was great, gave me the car I wanted, the color, and the best deal out there.. Than you all and anyone who needs a car go out to Bay Ridge and see Moe! Its worth it I promise

Runaway... as fast as you can!!
After driving close to 100 miles one way to purchase a specific vehicle, The owner admitted to me tonight that the internet sale prices are NOT the actual prices of vehicles. I verified 2 times prior to my arrival to be sure I did not waste my time... nope.... complete waste of time. They wanted to charge me an additional $3000 for a vehicle certification. This certification was already completed by a prior dealership at the same odometer reading as on the carfax. I specifically asked about certification fees and I was told no, no problem. Why was that certification cost not added to the car guru price, I asked??? Response.... yes, I agree... sorry, I don t know why ... then my response was- but aren t you are the Manager/Owner if this dealership??? His response??? Ummmm I understand and on top of that, and they offered me $2500 LESS than what 2 other dealerships on my trade-in.
I ve been shopping for a few weeks. I did my homework. They had the vehicle I wanted at the price that brought me in. I was planning to buy it. They lied about the cost and admitted it. Sad... I would have negotiated with them but this was ridiculous. GO SOMEWHERE ELSE!!! RUN AWAY!!!! Nothing they can say would change their unscrupulous business practices. LEARN FROM MY MISTAKE... MOVE ON. GOOD LUCK.

Chris made the experience very pleasant being a first time buyer he was very informative to me from the moment we entered the business and was fair and cut us the best deal with what we had

I have never left a bad review for anything. I consider myself to be a reasonably understanding person when it comes to customer service being that I have worked in customer service for many years. I usually just brush things off if I feel that I wasn't given proper service. So, when I say that I have experienced the worst customer service in my life from this establishment I truly mean it.
I bought a car here in late March. I left the dealership feeling good about my experience and the purchase that I made. I even went as far as leaving a very nice 5 star review.
The night that I drove my car home, I noticed a small crack was forming on my windshield starting from just under the right windshield wiper. I was bummed about it since I didn't notice it before i bought the car. Because I purchased a warranty, I wanted to give Brain Carroll (the finance manager) a call to see if this was covered. Before I left the dealership he was very kind and gave me his card and told me to call him if I needed anything. Munir the salesman that helped me out that day also told me the same thing. I called the dealership the next day and this is where this experience becomes hellish. I was immediately greeted with an automated voice saying "this call may be recorded" and then a few rings and another voice saying "this call may be recorded" and then ANOTHER voice saying (you guessed it "this call may be recorded" after sitting through 4 different automated messages you finally get a ring tone long enough that makes you feel like you're getting somewhere. And then the line picks up and on the other end it sounds as if whoever just picked up the phone is in the midst of a crowded house party and through the static and loud voices screams, in a voice that can only be described as sarcastic and condescending, "ITS A BEAUTIFUL DAY AT BAY RIDGE HYUNDAI HOW MAY I ASSIST YOU!!!" to which I reply with the issue at hand and ask to speak to either my salesman Munir or the finance manager Brian Carroll. They tell me that they will transfer me to the correct department and the line cuts out and starts to ring. After ringing for about a minute the call gets disconnected. I cannot even recall how many times I have gone through this exact scenario over the course of the last month, calling several times a day every few days and getting the same run around. A few of the people that I spoke to were the absolute rudest and I could even hear some laughing at me on the other end. A few times, I was transferred and then greeted once again by the same person that transferred me in the first place. In my most recent experience the man told me he would transfer me and when the call finally transferred I was somehow speaking to someone at a completely different car dealership with no affiliation to Bay Ridge Hyundai in any way. I was also reminded countless times by the multiple robots that pop in during one phone call that these call may have been recorded... I'd love for these recordings to actually be used to teach these phone operators how to do their jobs correctly.
It's 2019 and somehow this car dealership can't seem figure out phones???

It s been just over a month and I still have yet to speak to the men that I have been trying to contact and instead spent wasted energy and time speaking to a bunch of waste of space corporate pranksters.

Great customer service !! Very nice experience purchasing my vehicle here, everyone was very helpful.

10/10 experience. Staff was extremely knowledgeable and personable. A big thank you to everyone at Bay Ridge Hyundai for helping me lease my first Hyundai!

Wanted to send a special Thank you! to Nicholas regarding the purchase of the new vehicle!

Throughout this process, Nicholas was genuine and professional from the very first encounter. His demeanor made a stressful situation a pleasant one with the concerns of what was best for me and the near future. Nicholas was patient with answering all my questions and assisting with the paperwork, I didn't feel pressured or felt that I made a bad choice. While being respectful of the requirements I set through to the final signatures for this purchase, I don't believe I would've had a better experience from anywhere else.

My experience at Bay Ridge Hyundai was flawless. Thank you, Nicholas for making this process an easy one.

Went to look at a Pick Up truck and I had a trade in which they under value. Didn t want to work
With me when it came down to a final price.

Week later went to Ford and came out with a pick up $400 less than what Hyundai wanted monthly.

Went in here to look at the selection of cars and me and my fiance walked out with a 2018 Hyundai Kono. The staff was great and our salesman, (Munir) was superb. Thanks...

DON'T GO THERE!!!!!!!!!!
this is the worst dealership in the world!!!!!! i got there and had to wait for half an hour for a salesperson to come and assist me. (KEEP IN MIND THAT A WOMAN MUST HAVE PASSED BY ME AT LEAST 5 TIMES AND IGNORED ME, AND TURNED OUT TO BE THE MANAGER!!! WTFFFF!!!) and after the salesman showed up, he sat down and started interrogating me about my best deal and what is it that i consider a good deal. i told him" is this an interrogation? i don't know hyundai's and i'm here to get prices and test drive the car, otherwise i'll go to a leasing agency." when i told him about the leasing agency he said " ohhh so you are coming here just to test drive here, and go there to buy it?" .... i asked him for a test drive and instead of awarding my request, he called his manager (the woman who passed by me 7000 times) ,who came and tried to steer me in a different direction. i was looking at the santa fe and she steered me to the tucson. very unprofessional. they never asked about my budget i only told them what deals i got at toyota and volkswagon, but they immediately assumed that i am telling them that i wanted the same price. what a shame!!!!!!!! my budget was actually about $450/mo. for a santa fe lease but the salesman made up his own assumptions. poor sales skills and terrible management and if there is anything i could say about this place is to not even visit it. the market is loaded with deals! vw has better volvo has better lexus has better and almost every other brand has better.
if the sales team was any better then they would not fear any leasing agency, because a leasing agency gets their cars from the dealership itself. when i told the volkswagon salesman that i can go to a leasing agency, he looked me in the eye and said " i don't care where you go, you still wont beat my price" and he was actually right! he came in cheaper!
shame shame shame!!!!!! even though a hyundai will always be a hyundai but the santa fe is a nicely built suv (only based on looks! i was never awarded a test drive!!!!!).
i should have been awarded a test drive because even if i went to a leasing agency i could have still bought a huyndai!!! but now that i didnt get the test drive , then i am better off with another brand!

tips to when you go to a dealer!
*never tell them your price! let them tell you theirs!
and that is what happened with me! they thought i was the regular sheep that goes in to their building but i was not, and they couldn't react quick enough so they panicked because they lack experience!
*They assumed prices and budgets!
*They never awarded the test drive!
*They had me waiting for half an hour
*They steered me on to a different car which wasn't even attractive
*They were only looking for a quick commission! they asked me for a my prices that i got, to either tell me to leave or stay!
if you encounter an experience like that """ JUST LEAVE""""
*DON'T GO TO BAY RIDGE HYUNDAI TO LEASE A CAR!!!! GO TO A LEASING AGENCY IT IS CHEAPER!!!!

OVER THE PAST 2 DAYS I WENT IN TO VOLKSWAGON , FORD, NISSAN, TOYOTA, LEXUS, JEEP, AND HONDA AND NOT A SINGLE SALESMAN HAD THAT REACTION THEY ALL EITHER SAID " WE CANT BEAT A LEASING AGENCY, OR WE DONT CARE ABOUT THE AGENCY WE WILL BEAT THEM"

AGAIN PEOPLE!!!!! DON'T STEP FOOT IN THAT PLACE!!!! HORRIBLE SALES GROUP!!!!

Great experience, Claudia is the best. Made the leasing process very easy.

Absolutely horrible dealership, if it was possible to give 0 stars i would. The workers and managers don't even know what's going on in the company. Spoke to Yaharja on Wednesday and she said she couldn't help but would have the "manager" call me back that same day... Wednesday came and went no phone call. Called on Thursday apparently she wasn't in but would call me back... yeah no phone call. Called back today and the front desk again said she wasn't in but would call me back. Funny thing is as she's taking my name and number down for the 3rd time I hear her mumble "Yaharja NO, don't pick up", when I confronted her she played stupid and denied ever saying it. Word of advice to management, hire new competent people or retrain them. Will never go back there again or do business with this dealership, will actually go out of my way to deter other people as well.

Chris Velez customer service was outstanding! He made sure to tend to all my needs and concerns. He was very patient and kept a great conversation while we waited. I would defitnely recommend him to anyone who's interested in buying/leasing a vehicle. He is honest and is the best! Thanks Chris!

The staff at Bay Ridge Hyundai was very helpful and worked hard to make sure I left happy. Julio, Ahmad, Danny, Mohammed - you guys made my dream car purchase a reality and I would highly recommend you to friends and family. Best of luck to all of you and thank you for your help with my purchase!

Bay Ridge hyundai got me done with zero down payment! manur help me get into the car of my choice and make me feel like fam as he did evefything from a to z. he work really hard to get me close to my budget.
very satisfied with my experience.

This dealership is a total scam. They cannot be trusted and will give you the run around rather than help you. They screwed up my Title and will not give me any help trying to fix it. DO NOT BUY A CAR FROM THIS DEALERSHIP.

I have had a very bad experience. I call the dealership to make sure the numbers I get on their website (Personalized Payment Calculator) are right. I am told that they are, and that, also, they will waive my remaining payments on the leased car I already have. I drive an hour to make a deal, and the first thing sales rep tells me when I show him the printed payment calculator is that it s not going to happen! Then he starts to quote his manager that why it is not real; trying to deny the incentives, adding bank fee twice, saying that I have to pay the remaining payments or they just roll them into my monthly payments, etc. Long story short, I ask for their final offer, and that s more than two times the number I get on their website; compare $290 to $130. Don t bother wasting you time.

Great dealership. From the sales person Clay to the managers are all professionals. Got in the price range where I wanted to be at with no problems . Definitely will be a repeat customer and recommend people to go .

Horrible place of business. They issued a refund to the wrong person and will not correct their mistake. Insist that I want to create problems. For such a small amount of money they are willing to ruin their reputation. The "manager" is arrogant and nasty. They cannot even figure out how to add your car to a Hyundai account...took them 2 weeks they still could not do it so I did it myself in 10 minutes.

I did try to resolve the issue Lemo is extremely arrogant and nasty. The check in question was made payable to a person who bought a car...the description on the check had HER plate number and DMV refund.

I contacted BR Hyundai and spoke with Lulu H. She got the wheels turning and put it all together for me. She gave me step by step details for returning my lease and signing on to another Hyundai. This was all done via phone during this COVID-19 epidemic.
Upon arriving, I met Lulu in person. just as nice in person as on the phone. I then met with Rocco T who did my paperwork. Another friendly and informative person. WOW! How lucky was I to work with these two people during this uncertain time. They really took the time working out a VALUE deal for me, I would highly recommend reaching out to BR Hyundai ,if all their folks are like Lulu and Rocco, you can't go wrong! Thank you

I bought a BMW 428i from Bay Ridge Hyundai and they were very helpful and supportive throughout the entire process. I live in Westchester so it wasn t a short drive, but they did everything they could to accommodate us. Highly recommend, nice people.

I want to highlight that my 1ST visit here was definitely a 1-STAR experience! I have never in my life felt so RIDICULED.

After waiting about 2-3 HOURS to be attended to, we finally got to speak to someone who told my boyfriend and I some TEXTBOOK BULLS**T! All we waited for, called in advance for, is a simple test drive of the new Santa Fe. And this man, I believe his name is ANEIL, sat in front of our faces and acted out a "phone call" with the driver who was supposedly on their way with the car. SUPPOSEDLY his driver got into an accident on his way to us. All we could do was suppress our laughter at this off-Broadway wannabe salesman. My boyfriend and I kept our composure, decided not to make a scene and simply handle it through the power of reviews.

I don't even know where to start!! When I first arrived I was met by Sal, the used car salesmen. This guy was made to sell cars!! He's super knowledgable about cars, their parts and technology. I informed Sal that I was there to see Apple (Internet Sales) whom I had spoke with several times before that. Apple is even more delightful when you meet!! Amazing customer service and such a beautiful attitude. Thank You Apple!! She introduced me to Chris and everything went all the way up from there!!! You have no idea the day we had, I spend about 8 hours with Chris to make this deal happen. Chris was upfront and honest about things. He was helpful, patient, and understanding during the whole process. We looked at numbers between the genesis and sonata. I chose to go with the Sonata, with a $0 down lease agreement. Before we dealt with running credit, Chris assured me that he would get me some ball park figures on monthly payments. He kept his word and many salesmen don't do that. My experience was more service oriented than car buying. I really appreciated that. Who could ask for more? It gets better though. There were no more new Sonata cars on the lot at the moment. Chris offered to take me in his personal vehicle to their lot full of new 2016-2017 cars about a 20 minute drive from the dealership. As soon as we reached the parking lot, the rain came down like no other. It stormed for the entire time we was in the parking lot. BTW, the parking lot was an outside parking lot with no shelter. Chris asked me which car did I like and we saw several cars before returning back to his car. I told Chris which car I wanted, with the options it offered and he went to get. Chris went beyond the customer service experience with me and stepped out of his car in pouring rain to get me the specific vehicle that I wanted with the same color and better options. He was actually able to get me a better sonata sport model with partial leather interior, sun roof, and other options for an extra $12 per month. Chris was amazing. Chris, I don't know how to thank you enough brother, I really appreciate you from the bottom of my heart. After returning to the dealership with the car, Chris was able to pair up with Paulino (Manager) to make the deal happen. There were a few bumps in the road but, Chris and Paulino were persistent about getting me to drive home and not taking the train. Chris was an advocate for me and wanted to nothing but the best for me in this deal. I would recommend anyone to stop by and see whats available for you. They will work for you here!!! And of course, Yahaira! Thank you for setting up my car for me, you were delightful and helpful. From the bottom of my heart, thank you all guys!!!

See you soon,

Edward H.

10/10 service
Great customer service
Car is in great condition
Process was smooth

It was a pleasure meeting Joe. He was very attentive, welcoming, and understanding. I felt comfortable getting pointers from him, and he made me feel I can trust this establishment. The culture of Bay Ridge Hyundai gets two thumbs up! Thank you! I'm loving the new whip!

Rosa was absolutely awesome! She got me the very best deal possible and I snagged a better car than I could have imagined! They worked with me to chop some fees off and close the deal. I will be back there once my lease ends!

Stay away from Bay Ridge Hyundai I bought a used car and extended warranty now when I need my policy and help with the junk they sold me They said they lost my policy and pocketed my $.

DO NOT GO TO BAY RIDGE HYUNDAI
i went there today wondering about the 2017 elantra ECO TURBO
BUT there do not have the ECO TURBO
because of that she almost did not recognize the ECO TUBO
of course because she did not have it in the first place
i asked her for the elantra 1.6 L about the fuel consumption she to told me for sure that it consume 29 MPG that was for sure
but when i asked her about the ECO TURBO because she does not have it on stuck
i told her it consume 32 MPG much better than the regular elantra
she told me that this is just number and it is not for real that it consume
32 MPG it consume 29 MPG
she is such a layer i did not like this
she does not know that i did my research on that
yours jon s
i had to but one star to activate the system and post
i do not like to be reevaluate by a stupid person she think that she is the only person knows about hyundai
by the way i have a lots of experience about cars i am a car sales man by trade in Canada
yours jon s

THANK YOU! I mean the most amazing experience, from meeting Mohammed and his Manager Ahmed!!! They bought me food and took really good care of me! I recommend them ! Go there now and buy a car

Just got my 2016 Maxima, I went to several dealerships and they all seemed uninterested in me and my business. I got approached by Mo and I felt really comfortable along with his new management team. Thanks guys

If possible, would have given a ZERO STARS, just because of the the unprofessional Manager Named "A Z A M", seriously like how the hell did they even make him a manager there, he shouldn't even be kept there as lot attendant. He surely doesn't know customer service, and definitely dose not want the owner of the business to make money or have customers coming back. I really wish his general manager was present. AZAM is the worst guy you can deal with, and will definitely suggest everyone not to go there, or buy anything from there, the staff was unprofessional, but they guy who helped me with nothing, kevin, was still better then Azam.

I found the people at Bay Ridge Hyundai to be accommodating, patient and extremely professional. This is my second purchase from Bay Ridge Hyundai. My first was in 2017. Special thanks to: Rich, the General Manager, Neil, my salesperson and Raza the Credit Manager. Highly recommend Bay Ridge Hyundai for their honesty, no- pressure approach and expediency.