Ilirian Pilaj

Review of Bay Ridge Hyundai

Absolutely horrible dealership, if it was possible...

Absolutely horrible dealership, if it was possible to give 0 stars i would. The workers and managers don't even know what's going on in the company. Spoke to Yaharja on Wednesday and she said she couldn't help but would have the "manager" call me back that same day... Wednesday came and went no phone call. Called on Thursday apparently she wasn't in but would call me back... yeah no phone call. Called back today and the front desk again said she wasn't in but would call me back. Funny thing is as she's taking my name and number down for the 3rd time I hear her mumble "Yaharja NO, don't pick up", when I confronted her she played stupid and denied ever saying it. Word of advice to management, hire new competent people or retrain them. Will never go back there again or do business with this dealership, will actually go out of my way to deter other people as well.