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Henry D

4 years ago

I went here to buy a CPO (certified pre-owned) Hyu...

I went here to buy a CPO (certified pre-owned) Hyundai Sonata which had been listed on the dealership's Web site. To my dismay, the vehicle had extensive body damage on on the rear right-hand side! None of this damage showed in the vehicle photos from the site. Apparently, those photos had been taken before the damage was caused, and Bay Ridge Hyundai never bothered to update the photos.

What bothers me most is that the manager, Asante Clark, didn't disclose the body damage upfront in my dialogue with her before I came to the dealership. She claimed that the vehicle was in "great condition". If Asante's idea of "great condition" is deep, long scratches and dents in the car body, I'd hate to see what bad condition is!

To add to my dismay, the front tires of the vehicle had little to no tread remaining. I don't see how this car could be advertised as "certified". By law, any certified pre-owned vehicle has to have a minimum amount of tread remaining on the tires. The vehicle Bay Ridge Hyundai wanted to sell me had such little tread remaining that it wasn't safe to drive!

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