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z
3 years ago

I had a very pleasant afternoon, test driving truc...

I had a very pleasant afternoon, test driving trucks. Matt Romano and Mike Garcia, the sales reps, were knowledgeable and extremely nice! They got me an amazing deal and had me smiling ear to ear walking out the door! Please if you are considering a car/truck/suv come see my new friends at Arlington Toyota.

S
3 years ago

My family and I went into Arlington Toyota with li...

My family and I went into Arlington Toyota with little to no Hope purchasing a vehicle but took the risk any way. Saif was our car salesman and he told us he would do everything possible to help our family of five get into a vehicle. It took up his entire day but he made sure by the time we left our family had a new mini van. He was very kind and made magic happen! I highly recons Arlington Toyota and Said as a salesman!

R
3 years ago

Dominick Barksdale is the man!!! He helped us get ...

Dominick Barksdale is the man!!! He helped us get everything done. He was very knowledgeable and helpful with the process. I would not buy a car from anyone else. BARKSDALE FOR PRESIDENT OF ARLINGTON TOYOTA!!

B
3 years ago

We pulled up and my husband got out to talk to a s...

We pulled up and my husband got out to talk to a salesman, I stayed in the car with our kids. He seemed very uninterested in helping us and told us they don't have anything we were looking for in the price range we had. My husband walked the lot and found some cars that were in our price range and with the third row, like we wanted. He tried asking some questions but the salesman didn't really seem interested in helping us or unlocking any of the cars for us to see. We definitely will be taking our business somewhere else!

E
3 years ago

Excellent service from Charlie Dillard and his Ass...

Excellent service from Charlie Dillard and his Associate Sandra. Very welcoming, pleasant and professional. Mr Dillard assured us he would find the best possible pricing for us and he did not disappoint at all. The entire staff operates great together to insure total satisfaction. First time getting a Toyota Highlander and have already recommended to others to go here first!

R
3 years ago

Dakota Newell did an awesome job in ensuring I got...

Dakota Newell did an awesome job in ensuring I got my vehicle! The staff there is very friendly and professional. They made the transaction seamless. It was a pleasure doing business with Arlington Toyota.

A
3 years ago

Matthew Sethi

Matthew Sethi

He was extremely helpful. He made sure he attended to all my concerns.

M
3 years ago

First time I ve bought a new car in 40+ years. Wor...

First time I ve bought a new car in 40+ years. Worked with both Thomas and Dominick. Thomas was relatively new and to his credit when he did not have an answer to something he said so, and would get that answer. Which is where Dominick came in. Both were customer oriented and took the time to make sure I had what I needed

K
3 years ago

Cherry was very personable and awesome to work wit...

Cherry was very personable and awesome to work with. I admit I'm pretty impatient and had very little time to spend at the dealership. She went over and beyond to make sure i wasnt inconvenienced and all my needs were met

J
3 years ago

Had a wonderful experience at this dealership whil...

Had a wonderful experience at this dealership while purchasing my new 2021 RAV4! Anthony was so informative and welcoming the entire process, from the moment I walked up, to the second I left in my brand new car. I can t say enough good things about how well they took care of me through my first solo car buying experience. I went in feeling a bit overwhelmed and intimidated, but from the moment we started speaking, they made the experience a breeze and made sure I left with exactly what I wanted and more. I d recommend them to anyone for new or used car sales and service, they are truly the best!

H
3 years ago

We were so pleased with our experience at Arlingto...

We were so pleased with our experience at Arlington Toyota. We worked with Aris Prifti and he was so awesome! He was knowledgeable, polite and didn't push us too hard. We found a 2014 Nissan Rogue at this Toyota dealership that was actually cheaper than any Rogue we found at the Nissan dealership

k
3 years ago

If I could give zero stars I would. My fiance put ...

If I could give zero stars I would. My fiance put a credit application in with yall. He was working with Alexis Hunter one of the salesman. Well because he was gonna need so much money down an a co signer she will not respond to any messeges he sends her. How could you work in a business that is supposed to help people an not even try . He makes enough to have what is needed. Do not go to this place or I should say her . She does not wish to help it's. O well someone else will receive our money because he sure makes enough of it. I hope the manager see's this an does something about it. You will lose lots of customers with employees like that. I have worked in a dealership for 5 years . Quite once we had are first born . I've never seen someone like her before or maybe its just the type of people this dealership hires.

W
3 years ago

Jonte was very patient with me. His personality wa...

Jonte was very patient with me. His personality was very genuine and put me at ease. He took the time to answer all of my questions no matter how silly they may have been. I appreciate the care I received from my intial internet inquiry to driving off the lot in my new car. Highly recommend Arlington Toyota!

J
3 years ago

Jacque Harris was awesome, made the deal happen fo...

Jacque Harris was awesome, made the deal happen for me and Dave in Finance was great and made the process smooth as possible. Third vehicle I have dealt with them for, I will never go to a different dealership than Arlington Toyota. Whole team is great, and I recommend Jacque Harris to anyone buying new or used vehicles. Very nice young man with a big heart.

A
3 years ago

It did take all day to get a new car, but it was w...

It did take all day to get a new car, but it was well worth it. I went in with a price in mind and I walked out getting exactly what I wanted. Everyone was kind to me. I was told to go to Arlington by two neighbors and now I will tell others to go there. Great job Arlington

l
3 years ago

I am so glad I went to Arlington Toyota and worked...

I am so glad I went to Arlington Toyota and worked with Dean to get my new car. He was honest and so helpful in getting me in a car I love with a monthly payment I am comfortable with. Thank you Dean and Arlington Toyota!

A
3 years ago

I purchased a Highlander from Arlington through th...

I purchased a Highlander from Arlington through the help of Mr. Mariano.
He is very knowledgeable, helpful, and followed up with me even after the sale.
I look forward to doing business with him in the future

D
3 years ago

This was my first service since the COVID breakout...

This was my first service since the COVID breakout. Arlington Toyota had plenty of areas to social distance so waiting for the work to be done was not a problem. Service Manager Mike Sandelin is great. He has always handled my service work quickly and within the time expected. This is a good place to get your Toyota serviced.

C
3 years ago

Service was absolutely awesome! Martinez B. was ve...

Service was absolutely awesome! Martinez B. was very knowledgeable about the vehicle and was transparent. He disclosed all important information. No games, no gimmicks. He found me a great deal & worked within my means. He made everything quick & painless. I will be returning to Arlington Toyota for future purchases!

T
3 years ago

My experience today was great. The salesman was fr...

My experience today was great. The salesman was friendly, courteous and knowledgeable. He made me feel as if he was going out of his way to meet my needs and demands. I received much better service at Arlington Toyota than the other local dealerships.

D
3 years ago

Todd Clouse was the greatest salesman I have ever ...

Todd Clouse was the greatest salesman I have ever had . He was extremely Professional and knowledgeable. I have bought over 30 new cars in my life and he was the best person I have dealt with. I'm going to buy another car through him next month.

B
3 years ago

Salesman, Dominick Barksdale, listened and respect...

Salesman, Dominick Barksdale, listened and respected our wishes when we were approached and didn't bother us repeatedly. He followed through when we asked questions. We will definitely reccomend him to others who are interested in purchasing a new vehicle.

H
3 years ago

Mathew Sethi

Mathew Sethi
Gesy canaj

Helps sell me a new Toyota Tundra I am Happy!

J
3 years ago

Alan Thornton was amazing!!!!! He was the most am...

Alan Thornton was amazing!!!!! He was the most amazing sales person we dealt with after a grueling day of car shopping. Alan listened to my needs and honored my request without trying to manipulate or maneuver me. He was upfront, honest, listened and straight to the point. It was AWESOME!!!! I can't tell you how fabulous he is in words!!!!!! It was one of the best car buying experiences of my life. Robert Santiago in finance was also great!!! Just a great experience all around. I will definitely be back to buy more cars and trucks from Alan!!!!

V
3 years ago

The first truck we bought from them broke down wit...

The first truck we bought from them broke down with transmission issues the next day so we traded it in for another truck. Now they're trying to bill us (over a month later) for the tags on the previous truck that broke down on us. When we called to get the issue resolved we were treated very poorly and put on hold forever.
Btw, we had to pay dealership fees TWICE. For a truck they sold us that broke down. Then to try and get another $200 out of us over a month later would make anyone steaming mad.
DO. NOT. GO. HERE.
Very poor business.

D
3 years ago

Had a great experience buying a preowned Ford Tran...

Had a great experience buying a preowned Ford Transit at Arlington Toyota. Keith Weaver was great to work with! He humored me while I drove all around town, tested my parking skills, asked questions and gave it a good inspection. Friendly, low-pressure dealership. Love my van,

m
3 years ago

Julian Rodriguez was outstanding in making sure th...

Julian Rodriguez was outstanding in making sure that I was able to get what I wanted in the price range I needed
Plus all the perks of the 4 years of service. I know where I ll be going to get my oil changes and tire rotations
Thanks again Julian and the Arlington Toyota team for the service and the food that day
All kinds of good food to eat while we were there.

Mike G
Brand new owner of a 2019 Toyota Tacoma

R
3 years ago

I worked with Sam A and the experience was as expe...

I worked with Sam A and the experience was as expected. Sam was very knowledgeable and was able answer all my questions without hesitation. Sam has an awesome attitude and presented a pleasant atmosphere and conversation making my buying experience enjoyable.

W
3 years ago

Jacque and Dakota did an excellent job and this Ol...

Jacque and Dakota did an excellent job and this Old Soldier and ex-car salesman and his wife was more than pleased! I will have no problem referring people (friends and family) to Arlington Toyota! Shalom.

M
3 years ago

We are long time customers of Arlington Toyota ser...

We are long time customers of Arlington Toyota service. When it came to buying a new 4Runner Limited for my wife, Alan Baker at Arlington Toyota took very good care to get us exactly what we were looking for at the right price for us. He even brought us the car to test drive. And he was friendly, respectful and prepared the whole way through the process. Definitely recommend Arlington and Alan if you want a great buying experience and get exactly the Toyota you always wanted!

M
3 years ago

My husband and I was looking for the right car ! ...

My husband and I was looking for the right car ! We were NOT happy with our current vehicle. We had looked at several dealerships and different cars. We pulled into Arlington Toyota earlier Sunday morning to just to look. They weren t even open! We got out and just started looking and Anthony Puccio saw us from across the street near the collision center and came over. He explained that they weren t open yet but if we wanted to continue to look he would be more than happy to open cars and answer our questions. Well, we found the one and that afternoon we were leaving in our brand new 2020 Highlander. Thank you Anthony for your dedication to make our decision so easy.

K
3 years ago

I would just like to say thank you to Jacob for hi...

I would just like to say thank you to Jacob for his hard work and dedication to us the customers. He really put our best interest and got us the best deal in a new 2018 Corolla. We appreciate him and give thanks to God.!!

N
3 years ago

I had an overall great experience working with Arl...

I had an overall great experience working with Arlington Toyota. This is the second vehicle I have purchased from this dealership and probably won't be the last. Salesperson Sandra Howard did an outstanding job and didn't put unneeded pressure on me during the process. She was very kind and courteous. The staff overall did everything they could to offer a positive experience and send us off in a new vehicle.

K
3 years ago

Bought a car from Dakota, he was nothing short of ...

Bought a car from Dakota, he was nothing short of amazing. He was patient, kind, relatable, no-nonsense, and willing to do anything to get me what I needed. An absolute superstar; I m definitely buying my next car from him!

V
3 years ago

Michael Utt at Jacksonville Arlington Toyota is ve...

Michael Utt at Jacksonville Arlington Toyota is very personable and knowledgeable which made my purchase pleasant. He went above and beyond my expectations and was able to answer all my questions. I am very happy with how the sale transpired and most of all I am very happy with my Toyota Tacoma.
My first impression of the dealership was not good due to no one came up to assist me on three previous separate visits. I had to find someone to help me. I don't know if it's because they don't want to hassle potential customers but if I'm standing around, walking back and forth looking at cars then I'm obviously interested. Luckily I ran into Michael while looking for a salesperson to help me. He saved the day and made the sale. So thank you Michael for making me feel special.

C
3 years ago

Just wanted to share my SECOND experience with Arl...

Just wanted to share my SECOND experience with Arlington Toyota. I purchased both my cars from Sylvia Brummitt - it was her professionalism ,kindness and her obvious commitment to pleasing her customer that made me choose her for my second car! I also worked with finance representative, Kyle Blank, he too was very professional and he explained the additional programs you can purchase for extended maintenance.. Check out the tire protection program! Great Deal!!! thank you so much! Carol Catlett

S
3 years ago

Ok where do I start, I was in a bad place had a ca...

Ok where do I start, I was in a bad place had a car that was a lemon and was seaching franticly call Arlington and spoke to Anthony who convince me to come down and take a look at the car wanted which is a Maserati. I had no idea I would get approved and I did. everyone work together to make sure I got the best possible deal it's almost like a miracle now I have my new car and I'm so happy, Anthony is the best sales man that I've ever dealt with in my life.

J
3 years ago

Juan Zapata made my experience with Arlington Toyo...

Juan Zapata made my experience with Arlington Toyota a piece of cake! He definitely is a great salesman and made me feel like I was getting a great deal, which isn t the case for most when buying new cars!

r
3 years ago

I got to admit I've had some issues with their ser...

I got to admit I've had some issues with their service department in the past, but this time they were spot on. Alexi was amazing. Pleasant, friendly, and a nice surprise. They service was completed on time as promised. Wife had no issues dropping off loaner and getting my truck. Would be nice if they could just get their call taking operators squared away.

K
3 years ago

I had the pleasure of working with Andrew to purch...

I had the pleasure of working with Andrew to purchase a nice used Toyota Camry. This dealership always seems busy, but they are very fast, reliable, and not pushy like other dealers in the area. Definitely would recommend Arlington Toyota and Andrew Fagan when looking for a car.