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J
4 years ago

If your planning on buying be ready to pay. Looked...

If your planning on buying be ready to pay. Looked at a 15998 truck and was to the out the door price was 21500. So we decided to look at a jeep listed for 279999 was told the out the door price was over 35k. Car say save 3k but when u got to close they add it right back on.

A
4 years ago

bought a Toyota Corolla hatchback from Gil Mariano...

bought a Toyota Corolla hatchback from Gil Mariano. This is our 3rd car that we bought from Gil. We are extremely happy with our purchase and the excellent customer service. Thank you Gil!!! And the Arlington Toyota family.

C
4 years ago

To all the staff and Johnny King for excellent cu...

To all the staff and Johnny King for excellent customer service. and personal attention John Morris received on purchasing his new C-HR.
comfortable atmosphere and barbeque was great!!!!!! Thank You.

P
4 years ago

Sam is an amazing salesman! He was very patient an...

Sam is an amazing salesman! He was very patient and during the time the whole system went down, so we had to it all by paper. He explained everything step by step and was very detailed on how everything went from checking cars out all the way to paying. Definitely ask for him!

D
4 years ago

Needed a new vehicle so I figured I would stop by ...

Needed a new vehicle so I figured I would stop by to see how bad they would get me. Man I was way off!! Y all need to check out Toyota of Arlington and ask for Jamichael !!! He laid it out straight no games and had me off and running in no time !!! Saved me a ton of cash as well!! Will be back here again for my next vehicle !!

N
4 years ago

My salesman, Keith Weaver, was very helpful and kn...

My salesman, Keith Weaver, was very helpful and knowledgeable. It was a pleasure doing business with Keith and Arlington Toyota. With such a large selection of vehicles you'll definitely find what you're looking for. Thanks guys, I'll be recommending you to all my friends.

E
4 years ago

Jacque at Arlington Toyota was very helpful!! He h...

Jacque at Arlington Toyota was very helpful!! He has the car I was interested in ready and waiting. He was very knowledgeable about the RAV4 and was able to answer any questions I had. He was very professional and had a great vibe during the entire process!! This is my second purchase from Arlington Toyota and I m sure it won t be my last!! Ty so much!!

G
4 years ago

I had an Awesome experience at Arlington Toyota! M...

I had an Awesome experience at Arlington Toyota! Matthew Sethi and Matthew Mowatt was really professional and pleasant to me and my Wife. This location would be my first recommendation to anyone. Well done Guys!

W
4 years ago

Just got new brakes for my Toyota Sequoia at Arlin...

Just got new brakes for my Toyota Sequoia at Arlington Toyota. Mike Sandelin always does such a great job! Been going to him for years.I wouldn t trust my car with anyone else! Always 5 star service!

N
4 years ago

They automatically add a charge to their advertise...

They automatically add a charge to their advertised price for "tint and floor mats". BS. Don't pay it. Our car didn't even have tinted widows. Our salesman asked if I had a Google account. I said I did and he asked to hold my phone. I assumed he was setting up some kind of maintenance reminder or something. He hands me my phone back and said "I just rated your experience as 5 stars on Google. Your ok with that right?". I couldn't believe he posted something as me online without my consent, and then asked if it was ok. What a shady dishonest move. Really mad me mad. Finally figured out how to change my review.

J
4 years ago

I think most people like the excitement of getting...

I think most people like the excitement of getting a new vehicle but don't look forward to the process. Sam Sottile made the process easy and was able to answer all questions. Never felt rushed. Sam took all the time needed to go through inventory and help me to narrow down the selection.
I test drove one RAV4 and that's what I bought. Arlington Toyota very helpful with financing. Don't be afraid to ask questions - they have answers.

C
4 years ago

I had great experience.. My car salesman is Domini...

I had great experience.. My car salesman is Dominick Barksdale... please go in and check him out Mr. Barksdale work for me that day until he found my daughter the car the was right for her budget ... Thank you again

A
4 years ago

This is the 3rd car I ve gotten from Arlington in ...

This is the 3rd car I ve gotten from Arlington in the past 7 years and it s always been a great experience. Rick is charming, Mike Marinelli helped me find the perfect car, and Daniel Conger made the finance part easy.

H
4 years ago

Great services and very friendly staff. The enviro...

Great services and very friendly staff. The environment was very relaxed and you could can feel the difference! The salesman, Charlie, listened to our requests and delivered the perfect vehicle with a great price. Overall- would definitely recommend this this dealership to a friend!

C
4 years ago

Ms. Sylvia Brummit made the process of picking out...

Ms. Sylvia Brummit made the process of picking out the car and walking me through the options very easy and understandable. She was very open about prices and differences between the choices. I will definitely be back when it's time for another one.

B
4 years ago

Jacque H. and the whole Arlington Team was very pa...

Jacque H. and the whole Arlington Team was very patient and helpful during my car shopping experience! I didn t know exactly what I wanted but they were all definitely very patient in letting me drive every vehicle until I made my choice! Highly recommend them all at Arlington Toyota!

D
4 years ago

Service was great. Got a used car here. Had Luis...

Service was great. Got a used car here. Had Luis and he is excellent. He was able to help get me the car comfortably and easy including letting me test drive the car. Two and a half weeks later the car still runs great, and in good shape.

K
4 years ago

This was my 2nd Rav4 from Arlington Toyota and I r...

This was my 2nd Rav4 from Arlington Toyota and I really enjoyed my time with Saif My salesman. He was sweet and kind to me and really funny. My trade in was effortless, he did everything. When he brought me my new RAV4 I was so excited. Saif explained how everything worked and set up my

A
4 years ago

Christian Garcia was an awesome sales rep. He was ...

Christian Garcia was an awesome sales rep. He was very informative and made sure I felt comfortable both days while completing my vehicle purchase. We shared multiple interests in common which made the visit super fun and I enjoyed the experience all the way through. Hats off to Christian for being a phenomenal human being.

J
4 years ago

I will not pay extra fee to buy a used car.

I will not pay extra fee to buy a used car.
Nice car on the site, sales person professional. Told me about their fee for lost keys, road side assistance...at a cost of about $1,800 think it was. Not an option not to pay for it. Guess a dealership can do that sort of thing when they have people coming that buy cars. I will not be of one of those people though, too many other places to buy cars that don't do that sort of thing.

J
4 years ago

Can't say enough good things about Arlington Toyot...

Can't say enough good things about Arlington Toyota! From start to finish these guys are the best! My salesman Matt Ellingboe got me into the truck I wanted and the service manager Anthony got me a better rate through my credit union then I could have asked for. Highly recommend Arlington Toyota!

T
4 years ago

I went to the Arlington Toyota and was met with an...

I went to the Arlington Toyota and was met with an amazing Sales Consultant Alan Thornton. He went above and beyond with helping me to get the right vehicle. He listened to my needs and met them accordingly. I would recommend him to anyone . He is a very hard working , conscientious ,honest person which is very hard to come by .

R
4 years ago

Mike Sandelin has been my service advisor since I ...

Mike Sandelin has been my service advisor since I bought my Toyota two plus years ago. He was highly recommended to me and I now know why. He is always helpful and provides me with the information I need to make decisions about my car without ever being pushy. I have recommended him to everyone I know who has a Toyota, and will continue to do so.

F
4 years ago

Sylvia Brummitt at Arlington Toyota provided such ...

Sylvia Brummitt at Arlington Toyota provided such a great car buying experience. She is very knowledgeable and helpful. My experience was both smooth and simple which is not always the case when visiting a dealership. The dealership itself was very well maintained despite ongoing construction next door for their new showroom as well as the current events happening worldwide. I would highly recommend this dealership if you're in the market for a new vehicle.

T
4 years ago

Matthew Sethi was absolutely amazing! He was very ...

Matthew Sethi was absolutely amazing! He was very honest about his opinions, and what he thought would be the best option for me. He kept me right in my price range, and still allowed me to view other options that I liked. He never veered from being respectful, helpful, and likable. He made sure to make me and my family feel comfortable. I would recommend him to any and everyone.

H
4 years ago

Vann was our car salesmen and he was an absolute p...

Vann was our car salesmen and he was an absolute pleasure to work with. I feel pressured and I know for a fact I walked out with the best possible deal. Great value great customer service. They ve made lifelong customers out of us all starting with Vann.

A
4 years ago

Horrible customer service on the maintenance side...

Horrible customer service on the maintenance side. Got a call that my vehicle was ready and I went to pick it up at the time they told me. Get there, they can't find my vehicle. Then, they finally find it said it was going to be washed but I tell them pull it. I pay and the chick at the register says they are going to pull up. No they don't. Luckily, I spot my truck from a distance because they parked it on the other side by the street. I don't know if they were playing games with me or they simply didn't communicate amongst each other. Will never be back here. Horrible customer service. Say what you mean and mean what you say.

D
4 years ago

Sandra Howard went above and beyond for my family....

Sandra Howard went above and beyond for my family. She personally delivered the truck to my house. I have bought quiet a few vechiles from different people and she is hands down the best and most caring I have ever encountered. She called three times after the sale to follow up on the truck and ensure that everything was working correctly. Couldnt be happier! When you chose Arlington Toyota ASK FOR SANDRA!

We originally bought one truck and didnt like it and Arlington Toyota worked with us to make sure we got in the vechile that we wanted at the price we can afford. They are very honest and we got a great deal.

K
4 years ago

Dominick was a great help! Super friendly and hel...

Dominick was a great help! Super friendly and helpful! We would recommend him to anyone looking for a car!!
Made the process really easy. He had the car running and the air on so the car was cool when we got in for the test drive.
He worked with us and willingly made sure that all the little things we requested would be taken care of before we drove away.

D
4 years ago

We purchased a new vehicle on Saturday and the sal...

We purchased a new vehicle on Saturday and the sales associates Frankie and Matt were truly outstanding. Both treated us like family and made this the best car buying experience ever. Thank you both! We are truly loving our new RAV4.

C
4 years ago

Matthew Sethi

Matthew Sethi

Fast and friendly.
Always great at Arlington Toyota

C
4 years ago

I really do not like this place. They are rude. No...

I really do not like this place. They are rude. Not polite at all. At the sales department the didn t want to serve is like you were asking a favor.
And the collision center is the best helping you in not helping you at all.
Bad experience in all departments.

r
4 years ago

Long story short, I walked into their doors to ask...

Long story short, I walked into their doors to ask about an specific vehicle I had already had seen online, they were whiling to negotiate price on it and gave me a great discount. Josh helped me out from start to finish, came in and out I was in under 2 hours. They offered to tint my windows at no extra charge, and did I mention they had free food for everyone that day? I got lucky hahaha.

L
4 years ago

Overall experience was a breeze! Saif is very know...

Overall experience was a breeze! Saif is very knowledgeable and not pushy like most salesman. Didn t bother trying to sell me something I don t need. Will is also great! He was there also and helped when Saif was helping other customers. Either one will be a great salesman to buy a car from.

G
4 years ago

This is the thirteenth vehicle my family has purch...

This is the thirteenth vehicle my family has purchased from the family owned, Arlington Toyota. I always go to Saif Albanna for the best terms and the most perceiving salesman to satisfy the customer I have known. The entire staff, including but not limited to, Daniel and Brian in business office and Rande Kristiansen in service.Since we bought our first in the 90s, we always return for the most trustworthy sales and service.

K
4 years ago

We went to look for a good reliable car. We walked...

We went to look for a good reliable car. We walked in and our saleman named Keith Weaver asked us a few questions. I loved his approach. He was very personable and he did everything we asked. I have bought cars in the past and usually they start showing cars and get your hopes up and then get disappointed. But when we went to Arlington Toyota, we felt very comfortable and Keith Weaver made us feel awesome and very happy we we left. I would recommend everyone to go buy a car from Keith Weaver. LOVE OUR NEW COROLLA!

L
4 years ago

Awesome dealership. Sam Aslam was very patient wi...

Awesome dealership. Sam Aslam was very patient with me and answered all my questions. The whole process was painless. The Tacoma was everything he promised. I would definitely recommend Arlington Toyota for any of your vehicle needs. Definitely worth the drive from Tampa.

V
4 years ago

I had a great experience at Arlington Toyota. I wa...

I had a great experience at Arlington Toyota. I was greeted immediately by Charlie Dillard. He showed me several cars that I was interested in until I was was more than satisfied with my pick. I had a lot of questions when it came to all the charges, but he was more than patient and answered all of the. Mr. Dillard also made sure I didn't get soaking wet! It was rainy that day. His customer service was excellent. I appreciate that he took the time to personally make sure I knew how to operate everything in my new Camry before I left the lot. Mr. Dillard also followed up with an email and phone call to ensure everything was running smoothly with the car and to answer any questions if I had any. This was my third vehicle purchase and by far the best experience. I highly recommend Charlie Dillard and gave his contact information to several friends.

R
4 years ago

I'm not an easy sell nor customer, must commend Do...

I'm not an easy sell nor customer, must commend Dominick Barksdale because he blew it out the water. His attention to customer service is top notch - big shout out to Dominick and Arlington Toyota - my best buying experience ever.

B
4 years ago

Don t buy your next car here...It reminded me of a...

Don t buy your next car here...It reminded me of a used car lot in days before Automobile manufacturers took more interest about their image. And definitely never buy your car on a Sunday...They will hustle you to get your electronic signature and put it on contract that says You can not return the car

Because it was late this certified car had paint and body damage I didn t see. They bump the profit up on the car right from the start by charging you over 1800 dollars for new floor mats, tinted windows, nitrogen in the tires and a replacement key service and then fight to the point of tears to keep you paying this. ( I still don t have tint in my windows).

When Robert Santiago the finance manager gets you on his table top computer signing, you will not see the traditional sales contract every decent sales organization uses to sell an finance a car.

Finally my salesperson Alan Thornton.. let me just say that when you hear one of these hacks say I want to earn your business turn and walk...
What he is saying is I want to take your business Alan could have gotten me great deal on a fabulous Toyota but believe me he is not looking out for you. When they see a high credit score their face lites like a greedy child at Christmas, high fives all around. I dressed down and looked pretty local with a tank top and shorts and they treated me so until they saw my high credit score.

Finally definitely don t go in their alone bring a friend that will support you and don t sign that electronic pad no matter what...until you see real paper and writing with a bottom line price.

I would love to show you the low sticker price on the vehicle (i took a pic to share on Facebook) and the final price I never saw till I was home unraveling the paper they stuffed in an envelope.

I felt like I was taken in a shell game

S
4 years ago

EDIT: Every customer has to purchase the "Toyota V...

EDIT: Every customer has to purchase the "Toyota Value package" which includes tinting. I've called Toyota to schedule this tinting session but never heard back. I've also reached out to Ali (our sales person) via email but he hasn't responded to multiple messages. Pretty disappointed since we are planning to move soon and likely won't get this "free" service that we paid for...

J
4 years ago

I went into Arlington Toyota looking for my new To...

I went into Arlington Toyota looking for my new Toyota Tacoma and I was very happy with my time in the dealership and with how I was taken care of. Matt Romano did an outstanding job with me and made my first new truck buying experience a breeze. I would highly recommend buying your next Toyota at Arlington. (Thanks again Matt)

R
4 years ago

Being in the military I ve got plenty of stores to...

Being in the military I ve got plenty of stores to always choose from when purchasing a vehicle. Luis Allen What is the reason I chose Arlington Toyota he got me into a 2020 corolla hybrid at an amazing price!!

A
4 years ago

I highly recommend Josh McCormick at Arlington Toy...

I highly recommend Josh McCormick at Arlington Toyota! He is so nice and so knowledgable! He was patient and thoroughly answered all of my questions. I highly recommend Josh to everyone I know. His experience really pays off! If you are in the market for a car, call Josh - you will be so happy that you did! I am thrilled with my new car and the entire purchase process!!! I would buy from him again!!!

S
4 years ago

After running our credit and ready to make a deal,...

After running our credit and ready to make a deal, they finally shared their HIDDEN costs of $2500 added to the price of the car. We add it to all cars was their response, although it was never disclosed. Not a way to run a business folks!

d
4 years ago

Alan Thornton - was my sales man

Alan Thornton - was my sales man
My integrity was insulated by this salesman for not purchasing the vehicle after they would not disclose what APR the quoted finance offer was for. By doing simple math I figured out that to cost of purchasing a vehicle at the payments proposed would actually cost me 186% of the vehicles worth, I asked for their best price, and APR quoted he told me it reflects your credit score and I gave you our best price. At which point explained to him that I was not interested in purchasing a vehicle due to the lack in transparency in the cost of the loan. Thanked him for his time to which his reply was :

" Dustin, what happened to your being relatively easy to sell as a vehicle prospect. No worries, it seems obvious you were just looking for any excuse not to follow through on our proposed deal. Thanks "

I believe this is EXTREMELY unprofessional.
I should have the right to refuse to purchase due to the product provided being worth purchasing without being belittled or besmirched.

I know this person knows I am VA disabled as they took that information for the credit application. How dare you question MY integrity because I made a RESPONSIBLE decision?

This company has atleast one person whose objective is to get you to sign your name no matter how much they have to MANIPULATE, INSULT, or DECIEVE you to do so.

Do not waste your time here.

N
4 years ago

Matthew Sethi- is an excellent sales person. Ext...

Matthew Sethi- is an excellent sales person. Extremely knowledgeable and paciente with us. Had to show us several cars until we were satisfied. Would recommend to anyone who's purchasing a car....

R
4 years ago

I love Arlington Toyota! I've purchased my last 2 ...

I love Arlington Toyota! I've purchased my last 2 vehicles here and the service is exceptional. Due to current situation I worked via internet sales with James Dambrosio and he was fantastic. I gave him some models, he sent me pics and information and helped land me to a great new Camry. I couldn't be happier.

L
4 years ago

Best sales team! Richard Reese & James D' Ambrosia...

Best sales team! Richard Reese & James D' Ambrosia always do me right! If you want to buy a car ask for James! Hes great at what he does, knowledgeable beyond his years, and goes above and beyond for his customers (and their kids). This is the 2nd vehicle I've bought from him in just 3 months. And Richard I've known for many many years, he'll get you where you want to be financially! Hands down the BEST guys! I personally won't buy anywhere else!

J
4 years ago

I have been going to Arlington Toyota for the past...

I have been going to Arlington Toyota for the past 10 or so years for service and exclusively go there because of Mike Sandelin. Without fail, he always solves my car issues and I am very particular about the maintenance of my three Landcruisers. I can t say enough nice things about Mike!

Mike, thanks for always making sure things are done correctly and the first time. You go above and beyond to make your customers happy and it s greatly appreciated.

M
4 years ago

Monica is the best at Arligton Toyota in Jax. She ...

Monica is the best at Arligton Toyota in Jax. She helped us to get a great deal in a seamless and smooth transaction. My father in-law and I love the fact that she speak Spanish and we could understand every single details in this transaction. I recommend Monica 100% to be the one to ask for help at Arligton Toyota. Thanks lot Monica!!! Att: Kelvin and Severo

a
4 years ago

It s been a pleasure working with Dominick! Highly...

It s been a pleasure working with Dominick! Highly recommend, you will not regret it. Very patient and does not rush like other salesman do in my experience. He is located in Arlington Toyota if interested.

G
4 years ago

Sam went above and beyond to help me find the car ...

Sam went above and beyond to help me find the car I wanted!! The car I wanted wasn t available on the lot to test and see. Same went to multiple department and staff members and found the car and I drove it and love it. Awesome guy to work with!!