Apollo Hotels & Resorts

Apollo Hotels & Resorts Review

Reviews 659
4.3
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O
3 years ago

High quality hotel with very comfortable and clean...

High quality hotel with very comfortable and clean rooms, tasty breakfast. Suits both for business and leisure travel. Location is great: a bit away from the noisiest parts of the city but still very close to the museum area and Leidseplain. Some rooms have awesome view to the canals.

R
3 years ago

This hotel doesn't have much going for it. Under a...

This hotel doesn't have much going for it. Under a veneer of new designs lies an old hotel in need of renovation. The service was also lackluster with staff often too distracted to give me their full attention.

L
3 years ago

My payment was missing and it took half an hour to...

My payment was missing and it took half an hour to fix I thought. The next morning during checkout, it still wasn't fixed. Also we had to go back to the reception 3 times to get a working key for the right room (twin bed) while it was requested during the booking. The hotel and rooms look nice and clean though. The breakfast was good.

S
3 years ago

Beautiful channel is near by this hotel.

Beautiful channel is near by this hotel.
Nice atmosphere, good and clean room, nice staff~
Everything is perfect!
I must go this hotel with my family for the next time.

R
3 years ago

Very comfortable hotel with three restaurants, ver...

Very comfortable hotel with three restaurants, very nice cafeteria, French type restaurant and the Harbor club. The rooms are comfortable and quiet. The closet is without doors, and the bathroom is not very large but is well equipped. To attend the fairgrounds (RAI AMSTERDAM) they offer as free service a boat of 12 people every 30 minutes that takes the canal to the fairgrounds (10 minutes), at least at the IBC fair. It has good public transport communication (subway).

K
3 years ago

Excellent hotel, very friendly service, when I arr...

Excellent hotel, very friendly service, when I arrived I upgraded the room, excellent cleaning, delicious food, I became a fan of salmon sandwich. A little away from the center 30 min by tram, you arrive walking to the museum area. In summary a very pleasant experience!

M
3 years ago

The hotel was amazing... It s away from central Am...

The hotel was amazing... It s away from central Amsterdam; it s 20 mins tram from central station and a further 8 mins walk... The hotel
Room is very spacious. They have a lovely restaurant on the canal for dinner and a very chic bar :)

L
3 years ago

We had an amazing stay at this place where the sta...

We had an amazing stay at this place where the staff were friendly and really helpful. They made sure we have everything we need and gave us all the informations about all Amsterdam sightseeing. We ll come back for sure!!!

O
3 years ago

Great

L
3 years ago

Great

A
3 years ago

Very friendly, polite and competent staff. Great l...

Very friendly, polite and competent staff. Great location for corporate meetings with options for staying an extra night. Good food, good beds and attention for details in the customer journey.

C
3 years ago

My last stay in this building led me feeling it wa...

My last stay in this building led me feeling it was one of the best hotels in its category in Europe- the service was incredible - sadly I have just had once of my worst experiences.in memory. The hotel has been re-branded, renovated, and what was once one of the best hotel experiences in Europe. A series of basic errors and mishaps have led me to believe this has now been destroyed. I was responsible for taking care of a group of 21 people travelling with me. The reception wrote the wrong number on my rooming list, resulting in the bags not going to the correct room, hence no chance for then to change before going out for dinner. They took it well. No big deal you might say, until later that evening, another hotel guest walked into their room!!! The reception had double allocated the room! The same guests no longer felt safe in that room, and so packed up and took another room. When it came to making arrangements for a pre-arranged dinner on our final night, I found it difficult to speak to anyone who was definitively in charge. First one person, then another. None were able to find the agreed contract for the dinner. In the end, we re-made the agreements and I then had to explain it to multiple staff members. Aaaargh!!!!! Pretty young things, dressed in tight jeans, all clueless of what it takes to make a great hotel run smoothly and not a whiff of anyone in charge or in control. Fortunately, the concierge staff have remained the same and are solid and ever helpful.

D
3 years ago

Perfectly good hotel. I like the bath products. Ha...

Perfectly good hotel. I like the bath products. Haven't eaten at the restaurant so I can't speak to its quality. The pillows they give you are not the best so you may want to ask for a different kind when you first get into the room.

E
3 years ago

Nice hotel, slightly dated, the 'plant lane' needs...

Nice hotel, slightly dated, the 'plant lane' needs fresh plants. Staff friendly but hard to understand. (broken English) Concierge professional. Room staff helpful and knowledgeable.
The breakfast was perfect, everything clean and fresh, kudos to the kitchen!

N
3 years ago

My husband and I stayed at the Apollo for a busine...

My husband and I stayed at the Apollo for a business trip, and it was great!
But the highlight of our stay was our encounter with the loveliest Concierge we ve ever met! He was so joyful, happy, amazing sense of humour (made us laugh so hard that we re still thinking about it weeks later!)- we both loved doggies and bicycles! He s a gem.
I really hope he has the opportunity to interact with more customers, otherwise they re losing out!
As we found out too late unfortunately, this hotel also has an amazing restaurant through the back, all around, over the canal - wished we had known before!
PS- we asked for a smaller/flatter pillow and they brought it right away. That s amazing service once again! The front desk receptionists were also super nice! Cant wait to be back again.

M
3 years ago

Stayed for 2 nights..

Stayed for 2 nights..
THE GOOD
+1 : rooms on 6th floor were nicely furnished and premises very clean.
+1: convenient to all attractions .... Within walking distance (15min.) to many of the museums
+1: hotel staff extremely personable. Most spoke English fluently.
+3: the food in the restaurant and as served for breakfast was fantastic. Been here on a tour for about 10 days different country and both my wife and I agree; the food here was almost as good as NYC restaurants (not 5 star restaurants,though). Far better than the food we had in London and Paris hotels.
+1: hair dryer in room, refrigerator, LCD-TV w timer. (40"?)

THE NOT SO GOOD
-1: Heat does not work. It's late September, so very cold at night.
-1: hotel listed as 5 star, but doesn't have a microwave...hotel would not honor request for service to heat up a microwave sandwich for us as part of room service though they have a restaurant on premises... (This is not only customary for hotels and motels everywhere, it's just good business...tips for all,right?)

Bottom line: firm 4 star experience and would stay again without too much hesitation

M
3 years ago

Nice hidden gem on intersecting canals in a nice n...

Nice hidden gem on intersecting canals in a nice neighborhood, not far from the museum district.

On a main street so there is commute traffic noise during the day, but a fairly quiet location at night. Also close to other restaurants, bars and small neighborhood type stores and public transportation.

The onsite cafe, restaurant and bar are nice and the food is very good. Buffet breakfast served daily.

The staff are efficient, pleasant and very accommodating.

The room was of adequate size and I would say large for euro standards, very clean, bed was comfortable, and the room was real appointed.

Overall I was very pleased and I would definitely stay here again. I encourage others to give Apollo Hotel Amsterdam a try.

P
3 years ago

The Room has a little fridge, kettle, TV, desk and...

The Room has a little fridge, kettle, TV, desk and a safe. The bed it's on the firm side but still comfy. All rooms have air conditioning and if your on the rear of the building you have a view of one of the many canals. It's approximately 30 minute walk to the centre.

J
3 years ago

Very nice hotel with friendly staff and authentic ...

Very nice hotel with friendly staff and authentic original decor in main building. Rooms in extension block nicely refurbished, if a bit on the small side. Breakfast okay with great bread and cold options but slightly disappointing hot options.

C
3 years ago

Accessibility by car is excellent, good and suffic...

Accessibility by car is excellent, good and sufficient parking space, the location of the hotel is perfect, tram station a short walk away and with line 5 right in the city. Room is excellent, TV and channel quality (analogue?) Marginal. Air conditioning makes a lot of noise, it seems that it goes on "low profile" during the night so that the room quickly warms up. Breakfast area consists of tables for 4 so that they are quickly occupied by 2 people, so waiting is the result. If you want to dine in the hotel in the evening, don't forget to make a reservation at the Harbor club Kitchen: "superb"

J
3 years ago

We stayed in room 520, which seemed to have been u...

We stayed in room 520, which seemed to have been upgraded, with a beautiful canal view thru a large picture window. a comfortable bed and 4 pillows, coffee service, working AC and very quiet. Reception did upgrade our room but we did not get free breakfast. Within a 12 min walk are places to get a cooked breakfast and good coffee. Have a drink at the restaurant with a balcony overlooking the harbor. Picture posted with the beautiful view. The hotel common areas contain striking furniture and lighting and worth visiting.

A
3 years ago

Amazing decoration at the common areas! Our room w...

Amazing decoration at the common areas! Our room was basic - I have expected the renovation to have happened through out the hotel! :) maybe next time! The area and proximity to some highlights of the city is Great!

Apollo Hotels & Resorts

Apollo Hotels & Resorts

4.3