Animal Review

Love the, love the people. Everybody's welcome - the 2 or 4 legged - everybody's. They care not only for your pets but also for you in taking care of your family friend!

THEY ARE ALWAYS FRIENDLY AND SO WONDERFUL WITH ALL BIRDS

Freindly, very knowledgeable and kind people, they give lots of information about cockatiels and they let me hold a few too see which one I bonded with and loved, my new bird snickers will be a great new addition to the family thanks to these wonderful people, they charged us a good price and treat their birds with great care.

How much do you love your animals? Because it will certainly be tested here. QUALITY = $$$

Nice little shop with great selection and really sweet owner!

For 2 years I visit I find everything for my canaries and they are very friendly

THIS LITTLE PLACE IS AMAZING LOVE THE STAFF AND ITS THE ONLY PLACE MY WHITE CROW PYONUS LOVE TO GET HER GROOMING DONE BY RICK HE IS GREAT . I HIGHLY RECOMMEND THIS PLACE .
THANK YOU SO MUCH TO
THE ANIMAL COMPANY.

This is a very nice neighborhood pet shop. I'm a bird person, so this place is right up my alley.

Awesome pet, very informative and friendly folks.
I bought both of my conures from them

I came here from the central valley to purchase a green cheek conure from this place. I had looked at other places and even looked to private breeders. I settled with The Animal Company because they had reasonably priced birds with good variety and a friendly customer service policy. Their current location is crowded, but the birds looked healthy and they are also in the process of moving to a different location with more space available. I am happy with my purchase and would recommend putting them on your list of places to look if you are interested in getting a bird.

In a word: WOW. There are so many ways that shopping for a new bird at The Animal Company was terrific. It was probably due to spending time with Ellen and Kerry. I have since picked out two wonderful birds from the store and each time was given lots of personal attention. They even followed up on them! The store is full of beneficial toys, healthy food options that they'll mix up for you. It's a neighborhood destination and based on the look on people's faces, provides joy and community for patrons. So now I'm a devotee! I do love this place and pleased with the experiences I've had each time! Yay! for this great, small San Francisco shop!

Amazing how much they have in a little space. Very knowledgeable.

Hero at The Animal Company

I just got home from shopping, thankful that our nine-month-old Farm Collie puppy had not destroyed anything. I fed him and let him out in the backyard. He started barking so I went out to bring him in when he ran behind a bush and came out choking. I grabbed him opened his mouth but could not see anything, he could breathe but something was obstructed in his mouth. We ran a block down to the pet shop where Carrie had me hold him as she opened his mouth and pulled out a little twig that somehow got stuck. Blue and I are so grateful to Carrie for her quick work to alleviate the problem and of course as we were leaving Blue jumped up and helped himself to a dog treat.

Thank you Carrie you saved the day

I love The Animal Company and have been coming to them for food and accessories for my dogs since 2004. If you happen to have a cat or a bird instead of a dog, rest assured that you will be well taken care of by the delightful owners and staff!

I go just to talk to the owners. It's a wonderful local pet shop. The only place for a bird owner in the area.

I've gone here since the were on 18th near the park. Always fantastic. Love these guys!

I called around San Francisco to see about pricing out a baby hand-fed cockatiel. Everywhere I called recommended this place for amazing selection, knowledge and hand-fed baby birds! We went there and the staff is so kind and very knowledgeable. I highly recommend them We bought two cockatiels from them!

Very good products and very nice service. Thank you for all your help!

It is a very nice place where you are treated with kindness ....

I recently came by here to pick out a baby parakeet. I had been communicating with Ellen beforehand to know when there would be babies available for purchase and came in that weekend after I was told the news. She was extremely kind and was very prompt with her service, even though it was a little busy at the time I came in. I picked out a small blue and black baby and got to enjoy handling it before I decided to purchase it. I will be returning to visit the baby for the next several weeks until it is old enough for me to take home; I will update when I am able to take it home!

They also have a good selection of other birds available for purchase, and it is quite lively in the store! I highly recommend them if you are looking for a new bird companion. They also have a large selection of pet supplies! Definitely check them out if you can.

UPDATE: I've now had my bird for 2 weeks, and it has adjusted wonderfully to it's new home. It's healthy, eating well, and generally very happy. The day I picked it up, they told me to come back in a week to do a reweigh to make sure it's healthy. And thankfully, it is!

Again, I highly recommend them! The price for a bird is what it is due to the care and love that goes into raising these birds, and you can truly see that pay off.

Love this Shop. I've always shopped here for my cocatiel. She would get her wings clipped, pedicure..and just hang out with other birds. You can actually make a sit-down appt before you choose a bird that you can adapt & feel the love & compassion. The staff are super friendly and very comfortable to be around them. Love everyone there

I visited The Animal Company about a month ago not knowing exactly what kind of bird I wanted to buy or whether I was interested in buying a bird at all. The employees were so incredibly friendly and knowledgeable in helping me make my decisions that I ended up putting a deposit down for a cockatiel who had just recently been born. Because my bird was too young to leave the store, I ended up visiting it once or twice a week to sit and play with it in order to get it accustomed to me as its owner. The employees coached me during each visit about the things I would need to know to care for the bird, so by the time we were ready to take it home I felt more than adequately prepared.

All in all, everyone at the store was extremely kind, approachable, and helpful throughout the whole process. I have every intention of returning to this store for any needs that may arise in the future.

Loved it. Kind, Caring & Informing employees. Is there an email to reach the store ?

I was able to hold and interact with one of the Sun Conures and it's was one of the best days of my life, he was so friendly and the girl who let me play with him was giving me facts about the Sun Conures and how they're different from the others. Will definitely come back

Really nice place huge variety of birds, staff members very knowledgeable. We are buying two red belly parrots from them

I couldn't speak more highly of Ellen and Rick and the entire staff at the Animal Company. Talk about a neighborhood staple. I've been rescuing animals for over a decade and every time I have a question or need help of any sort with my pets, they are knowledgeable and there for me every step of the way. This place is a gem.

Knowledgeable & friendly staff with a large selection of birds and tons of supplies

I just got home from shopping, thankful that our nine-month-old Farm Collie puppy had not destroyed anything. I fed him and let him out in the backyard. He started barking so I went out to bring him in when he ran behind a bush and came out choking. I grabbed him opened his mouth but could not see anything, he could breathe but something was obstructed in his mouth. We ran a block down to the pet shop where Carrie had me hold him as she opened his mouth and pulled out a little twig that somehow got stuck. Blue and I are so grateful to Carrie for her quick work to alleviate the problem and of course as we were leaving Blue jumped up and helped himself to a dog treat.

Thank you Carrie you saved the day

A nice little pet store focused on birds. They have a very good variety of bird toys, cages and food, knowledgeable and friendly staff, great grooming services and a big variety of pet birds for sale.

Ellen and Rick, are super knowlegeable and courteous. Best retail, avian connection throughout Bay Area.

Great place to find everything for your birds. Staff is extremely helpful

Ellen deserves more than a 5 star review for being an incredibly kind and generous person while also being an awesome business owner with a ton of knowledge on pet parrots.

I came to the animal company because I was interested in purchasing a hand fed English budgie. Ellen was still hand feeding the baby bird I picked out, so I came by every weekend to visit my bird while she was still being hand fed. Ellen and the whole team were so nice during these visits! I also asked for update videos and pictures as my baby bird s feathers came in, and Ellen was more than happy to text them to me.

I ended up taking my bird home, and she is an absolute sweetheart! No taming was needed and she loved humans from the beginning.

My parakeet started showing symptoms of being a little sick about a month after I took her home, and long story short I got taken advantage of by several avian vets in the Bay Area with vet bills almost totaling $1,000. I thankfully called Ellen while I was at my second vet appointment, and she personally went out of her way to help me. She had her personal vet look over the test results, and ended up saving me hundreds of dollars in extra tests that the vet wanted to perform. Turns out my bird was healthy, just a little dehydrated.

It s safe to say that the Animal Company has a new customer for life and I will be recommending all of my fellow bird lovers to this pet shop.

I was feeling delighted when my friend told me about your affordable toys and other kinds of stuff for dogs. I was so surprised when your staff treated me nicely and professionally. I thanked them for giving me some tips on how to take good care of my dog. Thank you so much, guys! Until next time! Extremely recommended!

Very helpful and knowledgeable staff. They always go above and beyond my expectations.
I have a pet cockatiel and they have offered invaluable advice on both nutrition and health.

Best place to get Healthy bird seeds and best trimming for my feathered green cheek conures. Rick and staff are amazing i will miss this place when I move.

They take such great care of their animals and are so knowledgeable and helpful. Our baby conure has been the sweetest addition to our family and we return as often as we need to replenish food or toys.

High quality products and great customer service. I frequent this shop weekly!

I got my Siberian Husky from this nice pet shop, a new member of the family. Actually, I was having a hard time choosing because all Dog breeds are all in this shop. Their dogs were very adorable and fluffy. Everything I need was given especially the papers for my new dog record. I am grateful that I had genuine assistance. Kudos!

Went there and the staff was very knowledgeable. Went there to look at birds since I have been interested in Eclectus parrots as that I m a new time bird owner and have done a little research on the type of parrot I wanted. They allowed me to hold a baby Eclectus parrot and spend a little time with him so I can get a feel for what it would be like. They gave me a lot of information and told me a deposit price and how much a bird would cost if in the end I would be interested in purchasing a lovely new member to my family. I ended up putting a deposit on a egg they had available since the male Eclectus I was handling was already taken. Can t wait for my new edition to the family that will hopefully be ready to go home in December.

I purchased a bird here in 2014. It contracted PDD while in their care and died. They did not refund my money or help with the $1700 in vet fees. I took them to court and they told the judge I gave my bird PDD (!). Do you really want to patronize a place like this? I posted this on Yelp when it happened and they made sure to hide the review (check out Yelp and see it in the unsuggested comments from 2014).

I just started coming here because we are looking to purchase an African Grey. They have so much information to give you that is so helpful and they are super friendly.

You can found there unusual type of birds. Small store in SF but prices is good. You can found everything for your pets there.

There feed and other items are expensive. Before buying check online and other shop prices

It's been some time since I've visited the Animal Company. I miss their old location which was just up the street. I liked their old location better in some ways. I thought it had more charm. But the new location has better space for them, I think. Anyway, it's been a joy to visit the store and to see all the birds. I just don't live close by. So I don't visit there often. I appreciate the care they give their birds and they are quite knowledgeable. They've given me helpful advice when I have needed it. I'm overdue for another visit.

A very good place to get pet food, see live birds for sale.

Four Years Ago:
We love the Animal Company! We went in for treats for our budgies when I saw a little Senegal Parrot hatchling. As I was holding the little thing, my partner was making the down payment. She was so tiny and not weaned so I went to visit her every day for 6 weeks until we could take her home. Ellen, Rick, Naomi, Liz, and the entire staff are amazing! And they continue to be to this day, with food, treats, toys, grooming! They all ask about Adelaide everytime we go in without her. And we'll keep going back!!

UPDATE: Adelaide is now nearly 5. We've moved out of San Francisco but will be placing a mail order today. The Animal Company continues to be a significant part of our care for Adelaide! Ellen, Rick, and staff continue to amaze!

I love Ellen, Rick and the whole team of wonderful people at Animal Company! No one does a better job of providing and caring for our feathered friend.

Nice birds but expensive, $150 for an injured canary? No prices on cages either so she might have made up the price. My son wants a parrot, if they turn out to be cheaper we will get it there. The rent must be through the roof for things to be so expected.

Superbly pleasant staff with the knowledge to back it! This store is well lit and cleaned head to toe with minimal dust which is amazing for a store with birds. The birds are given a varied diet and are clearly loved and cared for. Of you are looking for advice, birds, and just to bulk up on some treats and toy I would recommend this lovely, locally owned pet store to anyone in the area.

They had three tiny parrot babies aged 2 months, obviously distressed at being torn from their mom. I was informed that this was so they would bond with humans. The really sad thing is that SF already has 100's of unwanted pet birds - from Pigeons to Macaws, who would never survive if set free. They are desperate for homes. Why create even more dependent (suffering) birds by creating more "stock." This entire business model is cruel.

If You Love Animals? ( Especially Birds ) This is the Shop to "GoTo" for All your Pet needs! Extreemly Helpful Staff & Great Owner! These lovely folks will help you get The RIGHT PRODUCT for your Critters Health and Happiness! Stop by and have a Chat with their PARROTS! They're a Real HOOT! Great little Home Town Pet Shop!
in the Big City.Thanks Animal Co.!

We loved this place! They were courteous and friendly and so patient with all of the questions my kids and I asked. I had been searching for just the right companion bird for quite some time. After discussing with me what I was looking for in a bird, she picked out just the perfect little parrot! It was love at first sight! My son had also been shopping for the perfect cockatiel also, and found the perfect one! Then, my daughter fell in love with a little conure and suddenly, we were leaving with three birds! They are all sweet, well-behaved babies and we are all just so in love! Thank you so much to the Animal Company!

It was really amazing going there. The birds I got to hold were hand fed and very friendly. I may just even get my first bird here!! I'll probably come back and buy lots of supplies too. The staff was very nice and gave us lots of advice on how to handle the bird and what they're like. Definitely a go to place for birds

Please do not waste your time or money on rude and unprofessional service. I bought a bird yesterday hoping to take him home with me today. Unfortunately the employee informed saying "bad news your bird is too young and sick" So I responded ok why would you sell me a bird in that condition?" "That's fine please give me my money back."Employee then called owner "the person" who sold me the bird yesterday. After conversation on the phone with owner employee then said you can take the bird. I was confused and frustrated at that point not only did i deal with employees and owner belittling my knowledge on birds the day before but now today they want me to take a sick bird home. LOL These people are sick! I have more knowledge about birds then the whole staff put together. To make a long story short i left with not bird and no refund.. I am out $200 dollars. Apparently a check is to be sent to me..lol what kind of business is this. REALLY unbelievable....Its sad all birds are sick with only Visitation rights. There are plenty of bird stores available stay away from this one they are nothing but liars who take your money and only allow you to visit your paid for sick bird. And for those dropping off birds for day care don't do it you will regret it your bird will get sick.....This business is full of WEIRDOS!!!!!!!!!

I was nervous to take both of my loves to the groomer. The front lady was very friendly and very personable when I arrived. She answered all my questions and made feel very comfortable when I left my shitzu's in the groomers hand. My babies were well taken care of and they looked amazing. I didn't even recognize my baby Ginger. Micah looked fantastic when they brought her out.

Nicest and most knowledge pet store in town with an amazing selection of birds.

Super friendly and knowledgeable, locally owned store specializing in birds, but they have supplies for dogs, cats, etc too.

They care of their baby birds really well. They also have boarding services to birds when their owners is out of town. I might use it if I cannot find a bird sitter for my parakeets.

Great owners, helpful and informative. Great products.

This Pet Shop has great items for every animal and great prices too. Also, very helpful people. Every question I had to ask, they answered without pause, so that shows that they know what they are doing. If you haven t been to this Pet Shop before, it s a place to check out. I would recommend them to anyone!

First time in the store and I am so pleased we drove from the east bay to visit today. I was impressed with the cleanliness of the store, the calm and excellent customer service and the inventory of exotic birds. The prices were very competitive and the owner was patient and provided plenty of instruction. We were shopping for a baby cockatiel and fell in love with and bought a baby Sun Conure. We were allowed to sit and hold the bird to learn its temperament. We left informed and more knowledgeable. We will bring home our little guy in about 5 weeks. My daughter will be allowed to visit him until we can bring him home!

Knowledgeable, friendly staff. We've bought 3 birds here, all very well-adjusted. Business owners Ellen and Rick really care about their customers.