Ellen deserves more than a 5 star review for being...

Ellen deserves more than a 5 star review for being an incredibly kind and generous person while also being an awesome business owner with a ton of knowledge on pet parrots.

I came to the animal company because I was interested in purchasing a hand fed English budgie. Ellen was still hand feeding the baby bird I picked out, so I came by every weekend to visit my bird while she was still being hand fed. Ellen and the whole team were so nice during these visits! I also asked for update videos and pictures as my baby bird s feathers came in, and Ellen was more than happy to text them to me.

I ended up taking my bird home, and she is an absolute sweetheart! No taming was needed and she loved humans from the beginning.

My parakeet started showing symptoms of being a little sick about a month after I took her home, and long story short I got taken advantage of by several avian vets in the Bay Area with vet bills almost totaling $1,000. I thankfully called Ellen while I was at my second vet appointment, and she personally went out of her way to help me. She had her personal vet look over the test results, and ended up saving me hundreds of dollars in extra tests that the vet wanted to perform. Turns out my bird was healthy, just a little dehydrated.

It s safe to say that the Animal Company has a new customer for life and I will be recommending all of my fellow bird lovers to this pet shop.