Alberic Colon Enterprises Reviews

Hello ... I received a very cordial and quick treatment by Gloromil Cruz. He was very attentive in answering my questions about the operation of some icons of my new Jeep Compass. Thanks Glori!

Thank you Glorimil Cruz for your service to the Commander on behalf of Ricardo Cruz

My service advisor was Glorymil Cruz, an excellent service, always on the lookout for my car, very helpful, and above all, to the pending of everything ... very effective work

CARLOS GONZALES EXCELLENT SERVICE, WAS MORE THAN THE EXPECTED I LEFT MOUNTING THE SAME DAY. GOD BLESS YOU SUCCESS CHAMPION

Thank you Glorimil Cruz for the service to my Jeep Wrangler.
Jose Figueroa

15 minutes on hold to the phone to be left hanging. Went to the site and waited an additional 20 minutes before they finally help with only 2 people before me.

To thank Misael for such excellent treatment and professionalism. Thank you.

The attention of Herman and Eddiel exelente 5 estrElla.

Excellent treatment of Mr. Charlie killed if I could I would come every day for the way they treat me I recommend them 100pre .... keep it up !!!

Worse service EVER .. Decided to get rid of my Jeep so I dont have to go back there. What a shame.

Stay away from this car dealer, bunch of sharks and super unproffesional, has zero customer service experience, specially dealing with Alexander rolon, save your time, and money.

Excellent service with Carlos Gonzales I recommend 100%. If you want a quality service and get up fast, do not hesitate to look for it.

Good selling in invasions a lot of traffic to be able. I'll be good. Client service. It is a beneficial solution to buy on foot you do not stay have transport services

Glorimil Cruz
Excellent Service and Friendliness

I liked the service, the saleswoman was very attentive, I looked for options.

Thanks to Waldemar for their help, they are excellent.

Customer service is very good and fast. I love the schedule they have, as it allows more flexibility in the day to day of the client. Glorimil Cruz is the one who always takes my case and I attest that he always looks More

Glorimil gave me a good service and also guided me on the operation of my bus that I did not know.

Glorimil treated me very well !! Very attentive and respectful!

Tremendous service. Sonia was very friendly and helpful. Very knowledgeable and answered all our questions. Thank you

Thank you very much for the excellent service. Thanks Glorimil Cruz.

Excellent service of Glorimil Cruz! Very helpful and always keeps me informed.

Glorimil Cruz was very responsive and helpful ... thanks !!!

We only went to make an appointment, until now very good service

Update 4/10/2018: Moving down from two stars to one. I have serious doubts about customer service at Alberic, serious about the interest in helping the customer ... Well: Another day, another bad time at Alberic Colon ... this time the car's A / C was damaged. Under warranty, Ok. I take it, and ask them to tell me how much it costs to change the transmission oil at one time. Mrs. Brenda Torres was Service "Advisor", (Ja "advisor" my eye). In short, I admire Mrs. Torres's commitment to incompetence. Zero apologies, Zero empathy. No: good morning, no "thank you", nothing. As if I'm asking you for a favor. Not only do I not buy GM again, I don't buy American car again.

Same as the other PR dealers. Slow service, they don't call you when the "unit" (as they call it) is ready. Chauffeur service is hourly, and if you're having lunch it's Uber with you. The "unit" is taken to a place out of the sight of customers. I sometimes wonder what they hide . Outside, dirty. Inside, dirty but with a clean dog (to cheer up the public while they wait for hours, it will be). Anyways, is this or is it Benitez (meh) or Caribbean Auto (I prefer to take it to a junker before taking it to Caribbean), or Cabrera that is on the other side of the world. We are jo .

Charlie Matos .. excellent service and attention. Always available to help the client

Thanks for the excellent service for my vehicle, in particular Glorimil Cruz and Rafael Santana!

Charlie is my service advisor and from the first time my mother and I went to the service center with the Compass he has helped us 100%. The bus has been on two occasions for two different problems although it is a new bus and almost no miles and both the mechanics and the supervisor have been diligent in helping me. He has always been very kind and willing to help.

Thanks to Waldemar Vega and Ivan Pagan. Excellent customer service in sales and always willing to help even if it is not your department.

Excellent service ; very satisfied with the service of Mr. Carlo Gonzalez

The excellent service from Waldemar Vega helped us at all times very attentive and got us what we were looking for
Very thankful
Thanks, I recommend them

The service with Sonia was very adequate and very friendly. Thank you.

My experience with the service has always been very good especially the deal with the representative Glorimil Cruz. Very attentive and diligent. He knows his work very well. Very professional. I'm very pleased Thank you

They sell me a new zero mile Spark. The car has a scratch on the bonnet paint at the time of the purchase and the seller promises (guarantees) that they (the dealer) will fix it. I bought it on December 9th. 2017, today is January 30, 2019 and after countless calls and text msjs to the seller I never quote for the arrangement ... what do you think? NO.CONFIN. The experience is individual but from individual to individual they already have to have many dissatisfied "ex-clients". The dealer forgets that the customer always has to, at some point, buy another car.

Excellent service from Sonia Ramirez, it is the best, thanks to all the staff.

The service department is very disorganized. I took my vehicle to change the bulbs and a sensor and it takes more than a month. It took 2 weeks to diagnose and provide an estimate, and it has been three weeks since the repair was approved. My vehicle has not been returned to me yet. They said that the guarantee did not answer them and the answer was in their email. They don't answer the phone, or emails, or text messages. If you have the option, take your vehicle to any other service workshop. If it is by guarantee, I would deal with Auto Grupo 65. I have not used them but they cannot be worse than Alberic

Purchased my car at this dealership and when we decided to leave the island and sell it back they gave me a price. About a week later I decided to accept the low offer and when I came back they changed the offer the day before moving off the island. Went to Auto Grupo Chrysler Pre-Owned in Carolina who gave me a better deal and hassle free. Nice people there.

Sonya Ramirez The treatment was excellent super helpful, including my salesman Cesar. The whole stand was excellent with me, waiting time was very short and fair. God always take care of all of Alberic Colon.

Thanks to Sonia Ramirez I was in maintenance of my vehicle today and she assisted me very professional I thank her for her recommendations and the service was of excellence

The service by Lillian Rodriguez is super helpful and friendly very good employee

The service is always exceptional. The wait is reasonable. Glorimil Cruz always very attentive, helpful, aware and up to date on the progress of the service. Always giving the extra mile.

Excellent service, friendly treatment We did a good business very pleased with my new RAM 2021 thanks to Jennifer Perez the best seller I recommend her

Here I get all the parts of my Ford Explorer and they give you very good discounts

Excellent service to my Jeep Patriot, my service advisor was Glorimil Cruz

Excellent service you have double AA Liliam Robrigues GOD BLESS YOU

Thank you for the service of my jeep wrangler, thank you Glorimil Cruz for your attention and kindness.

Eugenio Rosado Marrero

The young Glorimil Cruz provides quality service and excellence, gives the extra mile and always anticipates the needs of the client. I congratulate her on her work with clients.

A Salu2 and thanks for the very good attention provided by Rafael in Jeep Service, very friendly and aware of serving his clients and providing the corresponding information !!!

Grateful for the service from Glorimil and his team!
Alberto Vega

Excellent Rafael Rodiguez, he treated me with great kindness and as a Queen

Glorimil Cruz was the service representative who assisted me and directed me regarding the services my vehicle needed, specifically in relation to the extended warranty coverage. The service was excellent and satisfactory. Thanks Glorimil.

Terrible service! Extreme lack of systems / processes. I think the rep is not the problem. The owners / executives just don't care.
Eight days after leaving our vehicle they still hadn't repaired it. During that period of time communication was extremely difficult, they don't answer the phones, or they leave you waiting. In the days that we got a reply, the status of the vehicle was not known. After eight days they told us that the problem we described was not found. We decided to search for the vehicle. After waiting a long time they informed us that the gas pump was bad. Our intention was to take the unit, however the manager adjusted the price for us and promised to complete the work by the next day. The unit was ready the next day as scheduled but we had to wait more than two hours for it to be charged and delivered. And to finish with a flourish they included additional cost that they had not included in the quote. Inconceivable bad service !!!
I don't know where all these 5 star reviews come from ... for my part I would give them ZERO stars if I could.

Excellent treatment and knowledge of the total purchase procedure, banks and car guarantees

Thanks to the help of Waldemar Vega we bought a Jeep and then we went back to buy another car. Excellent in service!

Grateful to the seller, Waldemar Vega, for his knowledge and kindness and experience in what he does

Empty out your cars!!! I had a $500.00 item stolen from my trunk and they didn't even bother. Be aware of this!!! They shouldn't even open my trunk!!

Very attentive and helpful. Very good transportation service. Very happy with the deal. Lilliam, service advisor, was very courteous and efficient in solving my situation.