Alberic Colon Enterprises

Alberic Colon Enterprises Reviews

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4.5
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this place deserve no stars. this have to be the w...

this place deserve no stars. this have to be the worst times of my life, this people basically took my money, the car sold to me was in the worst condition. bunch of liers and would not give back my money. gg 2k downpayment.

When I recommend a corduroy to go to Alberic Colon...

When I recommend a corduroy to go to Alberic Colon General Motors, I do it thanks to the excellent service that Mr. Carlo Gonzalez has given me whenever there is a doubt or interest in wanting to acquire a new cart.

Glorimil Cruz is the service representative that I...

Glorimil Cruz is the service representative that I always contact and trust for my cars. Your customer service and knowledge are excellent. Always look for ways to help the client. I am very grateful for your service. Thank you so much!!

Many thanks to Glorimil Cruz for providing the bes...

Many thanks to Glorimil Cruz for providing the best service to Henry Becker's unit. Jeep Wrangler 2017. Very satisfied. Excellent service. Always very attentive and available to answer all kinds of questions.

Eddiel is always available when my baby needs some...

Eddiel is always available when my baby needs some attention, he always receives me with a smile, excellent customer service, he explains everything that is necessary for my unit step by step

Sonia Ramirez

Sonia Ramirez
Great service, completely professional. Treatment of kindness excellence. Reasonable wait time.

Horrible service !!!!!!!!

Horrible service !!!!!!!!
Not recommendable!!!

My car has been with them for TWO MONTHS due to a factory defect !!!! They do not give me any type of service or status of my car. After they sold me the six-year warranty, when I bought the unit. NO ONE has provided customer service to me, not the salesperson, not the manager, not anyone I contact. Nor do they offer me alternatives. It is the WORST customer service I have ever received in my life, there is no interest or service culture.

Do not step on this place !!!

They wanted to sell me a Compass 2018 used by a ne...

They wanted to sell me a Compass 2018 used by a new one. I had self-express and dash screws in the seat. And I asked if it was new and the bandage told me yes. I told him about the express car and he told me that they most likely bought it and delivered it but that it was new. I showed him the screws and he became crazy and I taught him that it was 2018, he did not know what to say ... Do not buy here that they are not honest

Bad

Sonia Ramirez,

Sonia Ramirez,
Excellent service in Chrysler maintenance service in Alberic Colon.

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If I could put negative 5 stars I would. disgracef...

If I could put negative 5 stars I would. disgraceful customer service. No organization or management ability. Ordered and paid for parts with the promise that it would be there in 3 days.... 13 days later still no parts and will not refund the money. Had to get the car fix at Sear next to Plaza Las Americas.... which by the way is way cheaper and had outstanding customer service. Stay away from Alberic Colon General Motors, any other shop on island is better.

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Excellent service! 5+ stars to Glorimil Cruz, who ...

Excellent service! 5+ stars to Glorimil Cruz, who gave me a service of excellence; very attentive to the customer, to follow up the needs of my vehicle. This type of employee is what makes one return to look for the More

They are very nice. If you have doubts always ask,...

They are very nice. If you have doubts always ask, never leave with doubts and / or if there is any payment or deductible. Go clear @ and if in the "interin" you forgot to ask something, call as soon as possible. They will always clarify them to you. The truth is that they treat their customers with love.
My sow advisor Glorimil Cruz

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Excellent service of Glorimil. It is always availa...

Excellent service of Glorimil. It is always available, every time I go dealer it is the only one I see working and solving. Same as lunch time. They must always recognize their availability to the customer and it definitely seems to me that it is the only one that works to help the customer

Not easy to get out of their service department wi...

Not easy to get out of their service department without spending much more money than one assumed on entry.
Difficult to obtain any information about the status of a vehicle.
Website does not allow one to make a service appointment nor see the progress
of the work being done on one's car, inspite
of their advertised claims.
Why is there a dog in the waiting area?

Excellent service!!!

Excellent service!!!
Jennifer Perez attended me !!
I went riding !!!
I love my vehicle!

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Called this morning to get a quote on an auto par...

Called this morning to get a quote on an auto part, was left on hold for about five to ten minutes and then accidentally hung up on. I called back as soon as call was dropped but my phone call went unanswered on three separate attempts. It was like the receptionist was forwarding my call to an extension that would not pick up the call. They must not have the personnel to professionally support a customer or at least a voice mail where I can leave a message to get my call returned. I guess I will try one of the local competitors to see if they can assist me instead.

The treatment I received from the beginning that c...

The treatment I received from the beginning that came from the first day by Jennifer Perez was excellent, I got the best business for the unit I went to find, very diligent and professional in everything. The best

I bought a car, got it out of the dealer and after...

I bought a car, got it out of the dealer and after four days they took it back supposedly because I didnt qualify. I had already bought the Unit and signed contract and everything. They gave me no solution. Now Im still withouth a car.

They must do everything in writing in repair estim...

They must do everything in writing in repair estimates, I had the experience that they told me a price for the work of repairing the transmission of my vehicle and the price almost tripled once I had no option since it was unarmed and they would charge me to install. They pointed out to me that supposedly there were so many hours of work. In the end my vehicle worked well but the warranty was also misunderstood. It was for 2 years and they told me it was only in pieces, the work was only 3 months. Incredibly

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Alberic Colon Enterprises

Alberic Colon Enterprises

4.5