Alberic Colon Enterprises

Alberic Colon Enterprises Reviews

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4.5
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Sonia Ramirez

Sonia Ramirez
Very good service

Excellent service, very attentive and diligent sta...

Excellent service, very attentive and diligent staff. Mechanics have full knowledge of the specific technology of my vehicle. In addition, they have the necessary equipment to make diagnoses and solve the mechanical problems that my car presented. They explained to me in detail the damage my car had by offering me alternatives to solve it. I am very pleased with the service I received and the treatment I received from the Service Department staff. Excellent!

With great affection I want to congratulate Mr. Wa...

With great affection I want to congratulate Mr. Waldemar Vega, for the great service rendered to me in the sale of the vehicle he made to me and I consider him a 5 star seller. CONGRATULATIONS

The customer experience is always the same, bad. ...

The customer experience is always the same, bad. Parts Department and Service Department are very slow, low enthusiasm and no follow-up. Last time to many employees on vacations (they said that). I always give them feedback and their is always an excuse, no improvement. Yes, they have some snacks but that doesn't improve customer service at all.

My Jeep Liberty no longer has a warranty but I con...

My Jeep Liberty no longer has a warranty but I continue to serve it in the Alberic de la Kennedy workshop. My best experience in the service is when Glorimil Cruz attends to me. It is pending the service needs of the unit and I get the alternatives to deliver the vehicle as soon as possible. Thanks Glory.

Satisfied

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Today I was able to speak with the manager by name...

Today I was able to speak with the manager by name Damaris & she helped me solve all the problems I had in less than an hour. He treated me with great respect and patience, and quickly took action to resolve me given the circumstances that I had been suffering in recent months with my vehicle and some services. He was totally professional with me, & made sure his employees took immediate charge to reach an agreement with me that was fair. The only thing I said to her that I regretted was not having talked to her before, because she took good care of me. I hope it reflects more from her down as serving a customer that brings business to her store.

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This place has the worst service for your Jeep. Wa...

This place has the worst service for your Jeep. Waited 4 days for an oil pressure sensor replacement, oil change and recall. WORST SERVICE EVER. They don t call, you have to call them. Don t expect to have good service because they don t offer it. Best of luck if you do take your vehicle here.

Sonia Ramirez

Sonia Ramirez
Excellent!

Excellent!!

Excellent!!

Thank you,

Glorimil Cruz

Sonia Ramirez

Sonia Ramirez
Good service, helped at all.

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Thank and acknowledge Employee Service to this ser...

Thank and acknowledge Employee Service to this servant in the Service Department. Mr. Angel Colon, Vaness James, in the reception area. Lillian Rodriguez Asesora, Damaris Cosme, manager and Katiana Class coordinator of appointments.
Licensing Department to Monica and Vilmarie:
Excellent work team.

GM and Jeep dealer with separate service area and ...

GM and Jeep dealer with separate service area and Auto parts for both brands. Service area works Monday to Friday, complementary transportation available upon request. Also have a rent a car.
Dealer of GM and Jeep cars with service area and sale of separate parts for each brand.
The service area works from Monday to Friday, complementary transport available. They also offer car rental service.

The worst in service so far. They tell you a week ...

The worst in service so far. They tell you a week they have been waiting 11 days for a piece in a new unit, but all the time you spend being there because they give the impression of not being organized. They tell you 15 min ... 2 to 3 hrs. They have a lot to improve. To sell they are fast in pessimistic service.

My service rep is Glorimil Cruz in Alberic Kennedy...

My service rep is Glorimil Cruz in Alberic Kennedy. His service has always been excellent in every sense of the word: good communication, sincere, practical, pro customer, knowledgeable and gentle. Thanks a thousand for your work! The car is in the name of Roberto E. Torres Zeno.

GLORIMIL CRUZ WAS MY SERVER. EXCELENT SERVICE. HAS...

GLORIMIL CRUZ WAS MY SERVER. EXCELENT SERVICE. HAS BEEN VERY KIND AND HAVE ALWAYS SHOW INTEREST IN SERVING US WITH RESPECT. GIVING HER TIME, PATIENT AND SERVICE. I BRING MY WIFES SUV FOR RUTINE SERVICE OF 25,000 MILES. I AM VERY SATISFIED WITH THE SERVICE GIVEN. IT WAS VERY FAST AND ACCURATE. I GIVE HER 10 STARS...

By this means I want to recognize the great work t...

By this means I want to recognize the great work team that works at Alberic Chrysler, especially I recognize the seller Waldemar Vega who helped me get a vehicle at a good price and with a guarantee. Mr. Vega's performance demonstrated his knowledge and collaborated in every way to make my decision when buying. Vendors how he makes the difference. Definitely, I will consider re-using the services of the Alberic Chrysler work team. Thank you

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Glorimil Cruz was the young woman who treated me. ...

Glorimil Cruz was the young woman who treated me. Very friendly and helpful. Excellent service. Everything that had to be done in the maintenance service of my Jeep and the costs was explained to me in great detail. Very satisfied with the treatment and service. Highly recommended.

Alberic Colon Enterprises

Alberic Colon Enterprises

4.5