Update 4/10/2018: Moving down from two stars to on...

Update 4/10/2018: Moving down from two stars to one. I have serious doubts about customer service at Alberic, serious about the interest in helping the customer ... Well: Another day, another bad time at Alberic Colon ... this time the car's A / C was damaged. Under warranty, Ok. I take it, and ask them to tell me how much it costs to change the transmission oil at one time. Mrs. Brenda Torres was Service "Advisor", (Ja "advisor" my eye). In short, I admire Mrs. Torres's commitment to incompetence. Zero apologies, Zero empathy. No: good morning, no "thank you", nothing. As if I'm asking you for a favor. Not only do I not buy GM again, I don't buy American car again.

Same as the other PR dealers. Slow service, they don't call you when the "unit" (as they call it) is ready. Chauffeur service is hourly, and if you're having lunch it's Uber with you. The "unit" is taken to a place out of the sight of customers. I sometimes wonder what they hide . Outside, dirty. Inside, dirty but with a clean dog (to cheer up the public while they wait for hours, it will be). Anyways, is this or is it Benitez (meh) or Caribbean Auto (I prefer to take it to a junker before taking it to Caribbean), or Cabrera that is on the other side of the world. We are jo .