Al Saraya Grand Hotel Makkah.

Al Saraya Grand Hotel Makkah. Reviews

Reviews 626
3.5
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ok

This hotel is aweful. The room are dirty and dusty...

This hotel is aweful. The room are dirty and dusty. They are not cleaned everyday. Most of the rooms do not have towels or toilet roll. The shower/bathroom drains are always blocked and the water overflows. Several rooms including the dining room have leaky ceilings.

Ok

3 star hotel (if in Indonesia star 2). The distanc...

3 star hotel (if in Indonesia star 2). The distance is pretty, ranging from 250 to 300 meters. If you are still under the age of 45, it does not matter. Usually hotels are here for Umrah with a budget of 20 million. So, the choice is yours. If you or your family are elderly, I suggest getting a hotel that is on the outskirts of the Holy Mosque. And of course the price of the hotel and the price of the Umrah package will increase (higher).

Mid range Pilgrimage hotel with 2 to 4 bed rooms a...

Mid range Pilgrimage hotel with 2 to 4 bed rooms accommodation. Room service is satisfactory when called upon. No breakfast. Restaurants are available at Basements. A small caution for those with asthmatic issues; rooms are with old carpets. Closeness to the Haram is the best side of this Hotel. Takes just 6/7 mins walking to the Haram.

Good

good

Only two things are good

Only two things are good
1) distance from haram
2) house keeping and complaints, one call and they show up
Apart from these, hotel is not upto mark, rooms and bathroom not properly maintained, old air conditions (window ac) where flaps not even working for proper air flow, big sounds, leakages in pipe, small rooms for 3 bed, small bathrooms in 2 people rooms, and bad maintenance at everything.
I recommend not to choose this hotel unless they take some action for improvement.

Good

Good

The best thing from this hotel that near with gate...

The best thing from this hotel that near with gate King Abdul Aziz, around 250 to 300 meter. The food was wonderful, every guest allow to bring food into the room after meals. Schedule meals after subuh, dhuhur, and isya'. Room was average, no hairdryer, no AC, just blower. Many lift inside for guest so not so traffic especially sholat time. Recep was not very interaktif.

8ts

A hotel that was once victorious in its time .... ...

A hotel that was once victorious in its time .... the furniture needs to be renewed again ... the damaged ones are repaired and those that cannot be repaired immediately ... jazakallah khoiron katsir for the service ...

When I stayed there I felt what you felt, then I i...

When I stayed there I felt what you felt, then I immediately complained to the receptionist there, then he said "if you need cleaning services here you can call 888"
Yes, I hope my review can help

Al Saraya Grand Hotel Makkah.

Al Saraya Grand Hotel Makkah.

3.5