Wow. Just scheduling an appointment is a nightmar...

Wow. Just scheduling an appointment is a nightmare. Tried their online scheduling tool. Did not get a response. Called and (of course) got an answering machine. Eventually got a call back. Mentioned the online tool and the person didn't seem to know what I was talking about. Transfers me to the doctors office where the receptionist answers "hello". I had to ask if I got the right office. Then she promptly puts me on hold and it disconnects. Have to start all over again (i.e., leave another phone message). Now waiting for a call back.