Let's face it; this is a huge enterprise with very little time for each individual customer. I have to chuckle every time I see or hear their current advertising motto: "We're listening." I think corporate makes an attempt to assist, but each individual dealership seems to be independent in many ways. I hope not all Garrf dealerships stretch ethics as much as the Ford dealership in American Fork. That particular dealership has not "listened" very much since my purchase there.
