Whitehall is quick when it comes to gathering the association fees, but they re extremely SLOW (and oftentimes unresponsive) when it comes to investing ANY of that money in the property/grounds. Or to serve their residents. Even in the event of an emergency situation when dozens of condo owners wer...
I am truly surprised by many of these reviews. I was on the Board of Directors at a community that they managed and was very pleased with the information they provided me and how they cared about our community. They always help us find ways to keep our dues down but still care for our property. I...
Christine is not a good manager. Nor does she inform you of any fees ahead of time.
I've dealt with a couple property management firms in the past and based on the Property Manager that manages the Whitney Court Condominiums 5 of 5 stars does not do justice to the the service that they provide to our Association.
We own three condominiums in two different buildings that we rent ...
I would give 0 if that's an option. They are fast responsive in terms of gathering money from you. They don't care about the neighborhood they are managing. Our neighbor next door has NOT done the landscaping for almost two years now. And the office has done nothing about it. It's affecting our sell...
This company is worthless. I also live in a sudivison they manage. They do not respond to emails or even acknowledge they have received yours, let alone return a phone call.
They simply do not care about the communities they manage, they even screwed up our Board of Directors election. They had ...
This management is complete garbage! No effort on their part to get back to clients.
this is absolutely the worst management company. we pay our dues, Whitehall takes our money and nothing gets repaired. As a community, we must come together and see to it that they are fired from our association.
I feel they are ripping us off.
When we call their offices, they are all so very ru...
Terrible company. I would give them zero stars too, if it were possible. It's noteworthy that they are not Better Business Bureau (BBB) approved and did not bother to reply to the complaint made against them through the BBB. They don't keep up properties and are rude to the residents and, moreover, ...
Very rude! Don t know where to start with these people. Called to discuss regarding notice they send us, as usual, I was bounced from one person to another. they said that there is a balance remaining on my account which I didn t know about. In top of that, late fee was added also which I have no ...
They never give you information when you call them. Pass you from one person to another and most of the representative answers the call are very rude. We are having new builders building new homes in the area as and because of their heavy machinery they are doing lot of damage to the streets, i cal...
If I could give 0 stars I would. However their efforts at Pine Bluffs Subdivision in Highland, MI have been near awful. Early on not withstanding the recession when the subdivision was in full building mode, we as subdivision home owners had to paint the wood fences as the common areas home maintena...
Avoid these people at all costs. I believe they are thieves. When we took over our association from the developer we slowly started to discover money that was missing, bills they paid late. They were so difficult to work with. Wouldn't provide any invoices for the bills they paid. Absolute thieves a...
Extremely rude, unfriendly and not helpful. I would avoid these people at all cost!!!
Absolutely the worst customer service. Somehow I overpaid my HOA account and had a credit balance. I asked for the credit to be refunded to my card and was told that it wasn't their policy to do refunds unless it was their fault. NOT that they COULDN'T do it but just that they WOULDN'T BOTHER. I...
This has to be the worst property management company ever. If you are looking at home and the HOA is managed by them, run in the other direction. I could list a bevy of reasons but that would just be restating everyone else. Not sure whom they paid to get a good review, but obviously they were not a...
Ridiculously difficult to work with. They flooded my condo several months back and have yet to give me a copy of the "work order" for fixing the condo so I can get reimbursed by my insurance company. Will not return calls or email. Uncooperative.
Worst property management company. Go to your boards and get them to dissolve relationships with this company.
In my community, the board raised how much they needed from residents, and Whitehall didn't send notice to residents. This meant that I started getting dinged with late fees after sendin...
I have lived in an association managed by Whitehall for six years. I was never previously involved in my association and just paid my dues. When we received a significant increase in our dues I noticed a lot of neighbors getting angry and I was as well. I complained and tried to avoid payin...
I am not sure about all the negative reviews here. But let me tell you, as an officer on the board for our association for 7 years, Whitehall has been wonderful to work with. They took over our property with our reserves in sad shape and our property in terrible condition. They turned us around an...
We recently moved into a Whitehall managed community. If I would have known how rude this company was I would have bought elsewhere. If I could give 0 stars I would. We had just moved in and were told by the company we bought with that our mailbox was included. Two neighbors that bought with us got ...
The absolute worst. Do not use them to management your properties.
This property management is the worst that I have ever dealt with. Whenever I call them, they don't care to help. Everyone at the office is incredibly rude. Whether I call them for information or a complaint, the employees are very rude and unprofessional.
When I have a complaint, they say it's j...
I would give 0 star if I could, this community management is the worst, don't even bother contacting them, they're trained to hang up you phone call rudely to avoid responsibility, we are paying the HOA for nothing. AVOID this company when you're looking for a new condo/house!
They give you too much hard time to do some stupid things just for that I don t want to even give them one star I wish google have Zero stars
I think all of the negative Whitehall reviews are more than justified having been their direct customer for a number of years. A lot of the reviews speak volumes to their very poor and rude service, and this firm tries desperately to do the job from behind desks, if at all. This might even be givi...
Absolutely pathetic! A suggestion for buyers please dont waste your money where communities manged by extremely poor associations. Please do research before buying.You will be cursing your self after dealing with these idiots. No customer services at all. You will pay them to disrespect you. There i...
The condo association will not cover repairs that were caused by the management company.
All of the water rooms in 2018/2019 were damaged because of the condo's sprinkler system. None of the condo owners were notified. We were notified with a sticky note on our door to call a plumber. Whitehal...
GREED! Total disrecard to request from resident. Christine is a disgree to the human race. Lack of vommunication skills. This management will steal from you with pne heart beat. SAD!!!!! Beware.