I would give 0 if that's an option. They are fast ...

I would give 0 if that's an option. They are fast responsive in terms of gathering money from you. They don't care about the neighborhood they are managing. Our neighbor next door has NOT done the landscaping for almost two years now. And the office has done nothing about it. It's affecting our selling of the house greatly. Every potential buyer asked about this and we have no idea how to respond to that.