They never give you information when you call them...

They never give you information when you call them. Pass you from one person to another and most of the representative answers the call are very rude. We are having new builders building new homes in the area as and because of their heavy machinery they are doing lot of damage to the streets, i called the management company to let builder know they need to fix the roads they are damaging ,but every time i call them i get pass around and at the end they inform me that builders are responsible but it been several months roads are still bad and it's getting worst, but no action form the management company or the the reserve of heritage village board, but the swing into action right away if u are late on your HOA payment. HOA fees at Heritage village is 160 a month but they don't provide any service to the community and every-time you call they only inform you that we paying for lawsuit but how far the lawsuit is how long i have to pay higher dues they don't provide any information on that.