I think all of the negative Whitehall reviews are ...

I think all of the negative Whitehall reviews are more than justified having been their direct customer for a number of years. A lot of the reviews speak volumes to their very poor and rude service, and this firm tries desperately to do the job from behind desks, if at all. This might even be giving them too much credit. For example they allowed the snow removal outfit in my former complex to plow driveways with a truck mounted, front-end plow. Well and as you can probably guess, they ripped up a goodly number of driveways, resulting in tens of thousands of dollars in damage to the driveways throughout the complex. The snow removal firm should have been using regular snow throwers on the driveways.

They allowed old appliances/debris to sit outside in front of units for weeks on end until I finally called. Again, this is an example of trying to do the job from behind the desk, as they advised they had not been informed. The complex I lived in for more than a few years dramatically deteriorated in appearance so much so I felt I had to sell. They were on a schedule to renovate 3 buildings per year, which would take about 10 years to complete all of the buildings. Needless to say, they would have to start over before ever completing the 10 year cycle. It was beyond outlandish and made me realize I wasn't getting any kind of maintenance upkeep for my monthly association fees. Never once did I see them get in front of this with a special board appearance or an initiation for a special assessment, no matter how unpopular. They just let it continue to deteriorate.

Finally, they secretly classified the property such that the average buyer can't get a conventional home loan. Buyers have to, in most instances, get a construction loan that can cost a lot more in closing fees and one that carries a variable interest rate. Never once did they bring this to an at-large vote or properly notify us that they were reclassifying the property (and what that means). Like the reviews written before mine, they certainly were rude when I called, particularly when I spoke to a supervisor. Do you live in a well managed, nice community that you want to go to sh!% in short order? Whitehall is the management company for you.