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We recently moved into a Whitehall managed communi...

We recently moved into a Whitehall managed community. If I would have known how rude this company was I would have bought elsewhere. If I could give 0 stars I would. We had just moved in and were told by the company we bought with that our mailbox was included. Two neighbors that bought with us got their mailboxes installed, no cost. Ours was not installed. We called whitehall and spoke to a property manager (Note: he has given this company a 5 star review on here yet he works for the company). He gave us an ASTRONOMICAL cost for a mailbox installation. My husband politely asked the options and the manager hung up on him. We studied the neighbor mailboxes and found our own for 1/3 rd the price. No thin metal mailbox should cost more than a medical service. Between them and our builder, we got different prices. Some neighbors got theirs free, and some got Bills after we brought the awful discrepancy to light. The property manager's bio on the website makes him look highly qualified but his actions speak otherwise. His selective billing of the mailbox, the price differences he has given to different people ridiculous, and some getting it installed free make him appear completely unqualified. They are highly selective in who they send letters to regarding bylaw matters while others skate by without mention, and the attitude is obviously a problem with multiple people we spoke to at the company. I would run away from whitehall if I were a community.

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