TD

2.6 · 62 reviews
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Adam Raposo
Reviews 1
2020-09-02 22:28

TD is the worst bank I've ever had the experience ...

TD is the worst bank I've ever had the experience of dealing with. I've been a customer for 14 years and I was never treated as such. There were no relationships built despite trying to visit the same bank frequently. I was just someone that got pushed around because I'm in my twenties.

Even in t...

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Rathees Balaravindiran
Reviews 1
2020-08-24 01:22

I don't leave reviews often but today afternoon I ...

I don't leave reviews often but today afternoon I was taken care of by Renjie Lie at an exceptional level. He truly put customer service to a new meaning and went above and beyond in order to assist me to my best needs. Best of all the atmosphere in this banks branch alone is worth visiting and unli...

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al sousa
Reviews 1
2020-08-13 11:31

This is the worst TD brunch in Toronto, they are r...

This is the worst TD brunch in Toronto, they are rude horrible customer service, they yell at you, and they give you service as they want depend on their mood, THE MANAGER KASSANDRA MAUTI along with the teller EMMA refuse service and even when i was leaving i turn around and they were laughing at ...

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Jenny Li
Reviews 1
2020-07-25 20:24

This branch has one of the rudest customer represe...

This branch has one of the rudest customer representative I ve experienced with any bank. I ve been waiting ages for a new TD visa that I ve applied for and merely called the branch to check if they ve received it. Is it really that much to ask to do a simple check? Instead I got a hostile woman act...

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Matt Kaiser
Reviews 1
2020-07-24 03:30

I have started using the bank branch regularly as ...

I have started using the bank branch regularly as I work in the area. I have had incredible experiences with all the levels of staff I have encountered and yet to have a bad experience.

Their front desk staff are great. Personable, helpful, and curious. Their investment personnel are also more of...

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Nima
Reviews 1
2020-07-11 13:56

1. Long wait time. 2. The Teller with a nose ring ...

1. Long wait time. 2. The Teller with a nose ring and the managers (Alyssa and Sheresse) were completely useless and they acted like they hated their jobs . Sheresse told me to hurry up with my transaction as she felt I was taking to long. She said that there are other people in line. She wouldn't ...

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Kelly Park
Reviews 1
2020-06-01 08:45

I would give this location zero star if I had that...

I would give this location zero star if I had that option. I was at this branch yesterday to do some urgent banking and asked to speak with the manager and a young male came forward. My interaction with him was the worst I have experienced at any bank. I have been a loyal TD customer for 24 years. T...

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Donna Noble
Reviews 1
2020-05-14 19:41

Trying to open an account took twice as long as pr...

Trying to open an account took twice as long as projected due to representative forgetting to get a signature from me and then because of a discrepancy while entering my address. Every time I line up for the teller, I am amazed at how slow such a large branch can operate. Location's great, though.

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Mohit Sharma
Reviews 1
2020-05-09 09:52

Great bank branch. Very casual, modern and relaxed...

Great bank branch. Very casual, modern and relaxed. Has a great view of the old city hall through the glass walls. The furnishing is more like a casual artsy cafe rather than a typical bank.

A giant screen gives weather predictions and news headlines, tweets etc.

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Shibu J
Reviews 1
2020-05-05 15:49

I went to this branch twice. Both were absolutely ...

I went to this branch twice. Both were absolutely horrible. The customer service people don't even know what they are doing. On the first instance, he screwed up my account by resetting my password while I was requesting it for a different account.
In the second instance, CSR Briggite was helping m...

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Liqing Liu
Reviews 1
2020-05-04 22:44

If i have an option to put zero rate, i would do s...

If i have an option to put zero rate, i would do so. Absolutely horrible experience at this 394 bay st branch. The moment i walked in, it seemed i interrupted the conversation between the TD youge man and the inquiry desk person who told me her name is Margo, which on the tag seemed Margaret. She ga...

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katrera tresor
Reviews 1
2020-04-26 05:35

Actually, i do not like to comment negatively, but...

Actually, i do not like to comment negatively, but what i ve experienced at that TD branch was sooo disappointed. I went there on thursday to open a bank account, i met one lady whom was in charge that day but (she seemed careless) yes, i didn t have an ID, she told me if i want i can comeback satur...

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Ashlee P
Reviews 1
2020-04-20 19:25

EXTREMELY BLONDE HAIRED AND BRIGHT BLUE EYES TELL...

EXTREMELY BLONDE HAIRED AND BRIGHT BLUE EYES TELLER LADY LIED STRAIGHT TO MY FACE WITH A SMILE.....

went skating across the street at nathan phillips square, needed cash to pay & went to TD ... i tried to use the atm & took to long and it took my RBC debit card, when i informed the teller she s...

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io media
Reviews 1
2020-04-16 08:57

This is the best TD Trust downtown branch newly re...

This is the best TD Trust downtown branch newly renovated and reopened this year. Glass like a green house full of light from all glass facade. An animated screen so huge across its wall near ceiling projecting people images, welcoming customers to enjoy banking. Cushioned seats at the front street...

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ling hao Li
Reviews 1
2020-04-13 11:12

worst experience I have ever had in this brunch ab...

worst experience I have ever had in this brunch about 15 days ago. I asked a middle aged brown woman to print my bank statement, and handed over my passport, after checking my identity, this lady threw my passport to me with a long face, I had no idea what is going on at the moment. Then after she p...

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K K
Reviews 1
2020-04-04 08:13

There is always long lines at this location. It s ...

There is always long lines at this location. It s a big space with a lot of room to sit but seems a little unnecessary. Do patrons actually sit to hang out at a bank? I ve never seen it. There is access to the PATH of you go down the stairs.

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Eli Munro
Reviews 1
2020-03-26 11:54

Worst TD I ve ever been to. As a trans person, the...

Worst TD I ve ever been to. As a trans person, they were not willing to help me add notes about the pending name change or anything to help me deposit cheque s. Transphobic comments were made and I do not recommend their service to anyone.

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Antonio Piretti TOZ - Songwriter
Reviews 1
2020-03-03 05:44

on April 22nd.

on April 22nd.
I went to this branch to withdrawal money.
I deposited coins and as usual I asked to have the same number of empty rolls for the future time.
(usually i deposit empty rolls every week (around 400 dollars each time), since my particular job).
I'm a client of TD since 2009.
The gir...

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Dan Campbell
Reviews 1
2020-02-29 22:19

I called in to TD recently to get my daily limit a...

I called in to TD recently to get my daily limit and transaction limits increased on my personal bank account so that I could buy some gold and silver. I was disappointed that TD routed me to a call center in India, which provided a degraded level of customer service due to the language and cultura...

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Ryan Graham
Reviews 1
2020-02-12 22:49

I had an issue with my accounts that TD could not ...

I had an issue with my accounts that TD could not resolve for me for years. I went to this branch & Ayush, who was the branch manager came to help me. Not only did he help me with what I came in for, but helped resolve my issue after asking for my banking experience with TD. He was very professional...

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Jennifer Chow
Reviews 1
2020-02-01 01:05

This is by far the worst branch in Toronto. Servic...

This is by far the worst branch in Toronto. Service is SO slow, the decor is horrible (ugly green plastic banner?!), the garbages are overflowing (at 9:30 AM, so I'm assuming we're never emptied at night) and there is literally garbage scattered across the floor. I'll make the trip to the Yonge & Ad...

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Tanto Tanto
Reviews 1
2020-01-17 03:35

Very upset!

Very upset!

As an online entrepreneur, I have issues dealing with lunatics on a regular basis. It's the internet! The "bank" decided to block my account, based on the arbitrary word of an immigrant student who wanted me to cheat on his home work
..I am more the disgusted.

After 4 hours of a...

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Amanda Marie
Reviews 1
2020-01-11 19:02

I've come to this location multiple times because ...

I've come to this location multiple times because it is down the street from where I live and super convenient! That being said, this location has the worst wait time I've ever seen and with only 1-2 tellers during peak service times.

For a new and large location, I've never experienced such bad ...

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Nadia Dawn
Reviews 1
2020-01-03 10:53

I did a wire transfer and the bank teller didn t k...

I did a wire transfer and the bank teller didn t know where my checking or routing number is on my American check. In addition, he had no idea what my Swift code was and said this might work... I said no I ll call my bank in the USA and find it for SURE. He said umm ok cause if I get it wrong your w...

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