I went to this branch twice. Both were absolutely ...

I went to this branch twice. Both were absolutely horrible. The customer service people don't even know what they are doing. On the first instance, he screwed up my account by resetting my password while I was requesting it for a different account.
In the second instance, CSR Briggite was helping me. She don't have any product knowledge. She couldn't answer any one of my questions and more over she was so rude to me. This bank should employ people who loves the job, who value Canadian culture. I will never ever go to this branch, if there is any alternative.