worst experience I have ever had in this brunch ab...

worst experience I have ever had in this brunch about 15 days ago. I asked a middle aged brown woman to print my bank statement, and handed over my passport, after checking my identity, this lady threw my passport to me with a long face, I had no idea what is going on at the moment. Then after she printed it out for me, she fake her smile and said here s your bank statement Mr.Lie . She deliberately said that. About few days later, I checked the bank statement and found that she only printed my saving account statement. To this lady, If you don t like your job, please quit it and let someone else get the chance, I am sure you have worked here for a long time but why are you so unprofessional?