I have started using the bank branch regularly as ...

I have started using the bank branch regularly as I work in the area. I have had incredible experiences with all the levels of staff I have encountered and yet to have a bad experience.

Their front desk staff are great. Personable, helpful, and curious. Their investment personnel are also more of the above. I have had numerous encounters when staff have been incredibly accommodating, working right up to and even past closing when they are supposed to be shutting down, and just going out of their way to find answers to complicated problems.