These guys are very good with getting your order to you! but Good Lord help you if you need a refund! I am a business owner and know how things are during COVID-19! I had to call many times for my credit and to this day still not resolved! I returned the item to them in a timely manner and have a t...
That I can say this has been the worst customer service I have ever experienced. The furniture itself was very nice but overall the experience was so bad. They were not careful with the furniture putting it inside the van .I tried helping them and telling them how to organize it in a way that it wou...
just purchased 4 glass show cases for almost 2000$ the locks on all these show cases dont work and dont fit / glass shelf were damaged and called to buy more to replace it customer service tell you they gonna call u back never did and after few times they claim they dont have replacment shelf which...
spent over $600 on shelving for our campground store, arrived quickly, that's a plus..... However two of the shelving units arrived damaged. call customer service, was told they would have a manager call me back....that was a week ago.....called again, asked to send photos and did within 3 minutes o...
If your able to visit the showroom i highly suggest it. Staff is knowledgable and ready to help you find what your looking for. Making suggestions and able to show samples if needed right on the spot.
These people really know what customer service is! they will go the extra mile to make sure you are completely satisfied! They are the BEST!
I have spent probably $10,000 with this company. I had a display case come that was extremely flimsy and didn't fully secure the shelves causing one to fall and damage product. I then had another nicer lighted display case with shelves rated for 45lbs break with 10-15lbs on it breaking a $1000 of h...
Will never buy anything from them again. They completely messed up with shipping. I never received notice it was shipped so I could track it. The shipping company they used was horrible and the delivered the wrong package to me. Mr. Mauro said he would refund $50.00 and the shipping company said th...
Ordered a book rack from them. Order went through, then they said they were out of stock and would contact. Never heard from them. Order still pending. Not sure this is a real company.
I ordered a cash register stand. There are pieces missing, poor instructions, and both doors wobble. Customer service is not responsive
They reached out to let me know that the item had shipped and sent a tracking number. Very customer friendly and ready to help. That alone to me is worth doing business with them.
I have had a wonderful experience with this store. The service is personal, friendly & Professional. The selection is wonderful with a variety I can't find anywhere else. I have made multiple purches and recomend them regularly for small indevidual items or large purchases.
I purchased over $2,000 in product to be delivered to Northern California, the product arrived with items missing. I have called numerous times into customer service and have been on an email chain, detailing the items that are missing (they didn't ship and ENTIRE END CAP). it has been 4+ weeks si...
If this is a repeat, I apologize. I'm not sure if an incomplete review went through. I ordered a countertop and base and didn't quite get the right thing, however, the lengths that customer service went to, to correct my problem was excellent. I think her name was Jeanine or Janette, but sh...
This place is terrible don't order online you won't get your stuff completed
OMG WHERE DO I START !
I ordered my shelving in the 8th
Got it on the 20th and everything was damaged ! SO I sent the items back and it s december 6th and I still haven t received my refund for 2600 THEN they are telling me I have to wait for the company to return the items, they have the WORSE co...
never had a problem with this company. the display cabinets are very nice
Be careful ordering from this place. Shady !! Very poor customer service.
They had exactly what I wanted available immediately. Fast and efficient service in the showroom. Great experience overall.
I spoke to Helen this morning she seemed a bit off absolutely not helpful at all she even hung up the phone in my face.. I called back 3 times no answer I had to call from another number for her to answer. Disgusting service with a nasty attitude she shouldn t be answering phones I ve purchased from...
Great service! First we found we had to move our cubicle at the Antique Gallery due to the building being sold and at the new location we had two old display cases to install. The cases needed glass shelves and shelf brackets and we needed these items NOW! Fortunately the great help at Specialty Sto...
Don't ever order anything for this place
They can't even send a catalog
I not buy anything this place
The child shopping cart came in a horrible rewrapped pieced together two boxes which was definitely bashed in by something big. The two boxes which were pieced together with a hole in the box and damaged cart. The fed ex driver did not bring it to the front door, but left it on the bottom of the dri...
I ordered displays on Nov 8 2013 and was promised for delivery on Nov 14/15 in Florida.
just called them when i did not receive my merchandise that they are shipping today.
Very poor customer service.
They do not stand by there word.
Disappointed!
Website said the product was available and that it would ship same day. I am still waiting weeks later. Finally heard from the company 10 days after my order and they said it was on backstock. Meanwhile I have IndieGoGo supporters waiting for their product from us because of this delay. Very unp...
What I ordered arrived as promised. No problem there. BUT they will not stop sending spam email, almost non-stop! I've sent like a zillion unsubscribe requests and it seems to do nothing. Too bad because I would like to buy other items for my business, but I have enough to do without being bothered ...
DO NOT ORDER FROM THIS PLACE!
DO NOT ORDER FROM FHIS PLACE!
I ordered a wall showcase 6ft 3 months ago they told me it was on back order till next month I waited and they said it s still back order another month till 6/24 I wanted till then and again they said still back order till 7/24 now they s...
We have been doing business with this company for many years.. Great customer service.
Great service. Worked with Jeannine Hanson and everything went extremely well.
With the 100% guarantee, I had hoped for a better experience. The large glass display cabinet arrived 2 days past the scheduled delivery date. We paid extra for 'assembled' thinking we were getting a ready-to-use piece. It was delivered on a wooden base wrapped in plastic. The general shell was inta...
They're so helpful! I started ordering supplies for my store in 2006, and we still order from Specialty Store Services <3
I have had the pleasure of ordering an array of strange items from Specialty Store Services. I was dealing with Joseph - This company is really easy to work with. The employees are eager to help.