I purchased over $2,000 in product to be delivered...

I purchased over $2,000 in product to be delivered to Northern California, the product arrived with items missing. I have called numerous times into customer service and have been on an email chain, detailing the items that are missing (they didn't ship and ENTIRE END CAP). it has been 4+ weeks since I began reporting my items missing, and the company is doing NOTHING to rectify the issue. ZERO STARS FOR CUSTOMER SERVICE. THIS IS FRAUD!...I paid for items that I DID NOT RECEIVE and they are making NO effort to get them to me.