I was introduced to Shottenkirk because they had Chevy Volts in stock. I met with Dave that handled internet sales. Dave was very fun to work with from start to finish. I LOVE my Volt and the mileage I have been getting! Shottenkirk has a beautiful dealership and their staff will keep people ...
Great place to purchase a Vehicle! Got me out of my clunker and into a great truck for a great price! Want to thank Griffen, Ra Shaan, Paul and all the guys there for help! Definitely earned a life time customer!
Went in for an oil change and tire rotation. Was out in 20 minutes!! Everyone is friendly!!
Tiffany was AWESOME! She walked us through the process so easily. Honest and really cared what car was purchased for each family members wants. A family owned company looking out for central Iowa families!
Derek did a great job helping us purchase our new car. He was friendly and helpful as he supported our search for the perfect car! He listened carefully when we explained what we wanted and took time to answer all our questions. We now have a car that we love!
I made an appointment for just a simple oil change. I made the appointment due to covid and having to bring my baby with me to get this done. It took over and hour to get the oil changed. I was frustrated I had to wait so long when there were people who were coming in without appointments. To me...w...
Exceptional service every time! This dealership knows how to treat customers well and it shows in everything they do. Truly the best of the best.
I worked with Josie to buy a new vehicle and she was wonderful! She was helpful in finding what we wanted and needed and didn't push at all. One of the financial people wouldn't take no for an answer and it became frustrating after being there for so long and being talked down to. We almost walke...
everyone my wife and I dealt with made us feel that they were genuinely wanting to provide the time and effort to make us happy with our purchase. Explanation of contract details as well as all of the main features on the car were clear and to the point. What few questions we did have again were exp...
These guys always take great care of me and my car. Even without an appointment- in & out quickly. Thanks Spencer, Tate & Korey!
I went into the dealership for what I was told would be a 1 hour repair on the hood of my car. It took 3 mechanics 2.5 hours to open the hood of my car to make the repair, even though I d just opened my hood to fill my wiper fluid the weekend prior. I ended up stuck at the dealership for 3 hours tot...
Service department is friendly and fast.
Quick to respond to my needs. Their Shuttle Drivers are so nice and accomidating!
This is my fifth car i have purchased from this dealership. There were some confusing minor glitches with the followup on picking up the car but overall, the experience was okay. The folks here work with you and get you into the vehicle you want with a minimum of sales pressure and they are honest...
Amazing! In the last week we have purchased two vehicles. Herb and Yodi are just great. Will definitely be back and tell absolutely everyone we come across how great Shottenkirk is.
This was the greatest customer service I have ever had thank you Jim Miller for being so tentative. I would highly recommend Jim Miller and Shottenkirk
HHR needed t-stat ($85) and ($300) for labor..REALLY...Before I left I had to pay $90.96 diagonstic fee. Then took to local small town shop - t-stat (34.76) - Sept belt ($29.87) - 1 qt ant. frez ($3.00) - labor ($80.00)..saved $200 by not using Schottenkirk .....pricing gouge.....terrible customer ...
Overall 5-star experience! I am writing this review ONE and a half year after I bought a camaro from Shottenkirk Chevrolet. Today I look back to the purchase price and the finance deal, they are still great! I got a huge discount+rebate on a (new) camaro meets every option I required. The finance st...
Coltan does a very thorough job and is very appreciative of his customers.
Jim is also very helpful and will do all he can to make a customer happy.
Work with either of these guys and you will be pleased with your visit
Absolutely amazing service , very friendly staff , made sure to explain everything about my purchase and made sure that I had a great experience.
Just purchased my 5th vehicle from Shottenkirk, and couldn t be happier. They are so worth the drive and made me feel like a VIP. I have had wonderful experineces from the whole team, most recently with Mike and Colin. Highly recommend.
So easy to work with. Kept me informed throughout the process. Friendly and knowledgeable. Thank you!
Jade was my Sales Rep and super accommodating, very down to Earth and cordial guy. Also, Jades Supervisor, and I m sorry I forgot his name, but very pleasant, very accommodating. Also, James and Paul were very professional in their interactions but I always feel like a friend at this dealership rath...
Staff was very knowledgeable and extremely easy process from
Beginning to end. Definitely recommending to everyone.
It was great. Jason was knowledgeable and responsive. Despite a vehicle shortage he worked hard to meet my needs.
Friendly, Fair, Fast service. Pleasure purchasing a vehicle from them!
My boyfriend and I went in for an oil change and left with a brand new 2018 Equinox. Our journey started with Sam who was there for us from start to finish. He stayed true to our wishes, and ONLY showed us the vehicles we wanted, not the other way around. Sam was not pushy, nor overbearing and made ...
The team at Shottenkirk is amazing! Their excellent customer service extends long beyond the car purchase, and they go above and beyond to make sure you are taken care of.
I've bought several vehicles from Shottenkirk and the culture and environment is both professional and comfortable. Paul was a great help with my truck and daughters Malibu purchase. HIGHLY RECOMMEND THIS PLACE!!
Shottenkirk was an awesome experience. Lonnie Ingram II treated us very good
Great service, great people and we love our new car.
Great place to do business every one is very polite
App a month ago Kim had recieved a warning for not having a front plate on his Vet that he had bought from Shottenkirk Chevrolet. We went to Shottenkirk and ask the salesman if he could help us get a plate holder since we live in a state where it is the law to have front & back plates. The saleman w...
Mike Lewis was exceptional!!! I recommend specifically asking for Mike Lewis for any car buying needs! This was the first time I have ever actually enjoyed a car buying experience, and I will never buy from (or even talk to) another sales person again. Mike has well earned my repeat business. He did...
We had our first experience with Shottenkirk Chevrolet in Feb. 2011. We purchased a new Chevy Equinox. We love this vehicle and all of its features. Jason W. did a great job working with us for on meeting our budget. Last night we went back to Shottenkirk to look for another new car. We walked out...
Love Shottenkirk Chevrolet, people are awesome! Dave and Alex you guys Rock.
Thank you we had such a great experience. Today was our second purchase at Shottink irk and we will be back! Everything exceeded expectations.
I had a very good experience at shottenkirk in waukee. I have a very specific budget and wants - Randy, Andrew, and Colin worked very hard to try to work out a deal. And even without money to put down they still treated me as if I was already a valued customer. I will be getting my next vehicle from...
Great staff and great management. An absolute pleasure to deal with. Above and beyond my expectations.
Completely dissatisfied. They are definitely SALES guys. Tell you empty promises, make it sound like they are doing you a favor. Extremely poor customer service and very unprofessional. Will never step foot in that place again and tell everyone else I know to go to another location.
Edit: after s...
Not well I went for a walk while my truck was being serviced and fell in love with a truck on the lot .
Our sales person was kind, respectful, courteous and understanding of our needs. All departments we worked with were very helpful and a pleasure to do business with. They all made the purchase process smooth and enjoyable. Would recommend for anyone looking to purchase a vehicle to first visit Shott...
Josie is an amazing person. She always goes the extra mile to make my buying experience as easy as possible. I value the relationship that I have with Shottenkirk Chevy.
Thank you Tiffany for selling me a great car and providing me with all the information that I needed! Thanks for the great experience! I would recommend this dealer any day!!!
Shottenkirk waukee is the best!!! Professional, friendly, knowledgeable, and fair on my trade in. We have bought several cars from them, and will be back the next time we need a vehicle! !!
Coltan always provides cheerful, efficient service. Need something on your GM? Call Coltan, he's knowledgeable, professional, and always lets me know what's going on. I trust him with my car, and you should too.
Great experience! Paul was very informative, polite, and helpful. There was no pressure or hassle. Easily the best buying experience I've had. Thanks again so much!
I was completely satisfied with my experience in purchasing my very first 2021 Chevy blazer. Brian helped me with the most patience i am just very happy with me experience thank you all
The team at Shottenkirk were absolutely amazing to work with. I went to several other dealerships looking for a new truck, and they were the only ones who were totally no pressure, and not playing any sly numbers games on the offers. I knew they were the right choice when I received a voicemail sayi...
I had the best experience I have ever had at Shottenkirk Chevrolet. They really cared about my needs and what I wanted. They were honest and more then fair. I would recommend anyone that wants a hassle free car buying experience to go there. Thank you Shottenkirk.
Great experience, again! This is the third vehicle I have purchased from Shottenkirk, and once again, it was a great. It is nice to do business with honest and caring people, people who care about relationships and long term business, not just one car sale.
Speedy service on a Saturday! Had an issue with a tire and they repaired it quickly, ran it through the car wash and sent us on our way.
Everyone was great to work with finding what we were looking for! Boomer and James were awsome!
Greatly appreciated the low stress process facilitated by salesman, Ian, and finance person, Boomer. We came in with a good idea of what we wanted and they made it happen in a fun and friendly way! Thanks to Ian and Boomer, and the Shottenkirk team.
This is the second time getting a new vehicle from Shottenkirk Chevrolet in Waukee. I contacted Josie Morin, whom I purchased my vehicle from the first time, now the second time. Josie is the best in making one feel at ease and listens to your needs. This dealership knows how to do it right! Brian B...
Dave Balke is awesome! Great experience again! We always come back to Shottenkirk.
Thank you to Tiffany, Shawn, Matt and Pat (and anyone else on the team I might have missed) for being so patient with us and spending so much time helping us feel comfortable with a purchase for our daughter. She means the world to us, so it was important to know she was getting the best for her ver...
Highly recommend! Had a wonderful experience with Derek as our salesman, as well as everyone else we talked to. We received excellent service and would definitely recommend Shottenkirk to others.
what an experience!!!! Derek Lee an awesome salesman. Shottenkirk staff is awesome awesome and awesome!!!!
thanks for the great experience!
I highly recommend Jared L. The process was great super friendly and very helpful to our needs. Matt was great also. I definately recommend buying your next car here!!! Thanks again!
Great service! Friendly people! I always feel like I can trust the staff to tell me the needs of my vehicle.
We viewed the lot on a Sunday and walked in Monday and purchased a used Chevy Malibu. It was very straightforward. We walked in at noon and walked out right before 4. The staff was kind enough to let my wife take the car for the majority of the morning to just get a feel for it. It was no hassle whe...
working with Anthony Cortez and Shottenkirk Chevrolet has always been a great experience we currently have 3 Shottenkirk vehicles and our home. Each of the employees We have dealt with have all been five-star!
Went there on May 11, just to look at a used Tesla they have. My experience there was amazing. Chanze helped out a lot, and even though he didn't know too much about the used Tesla, he made sure to try to help answer any questions I had to the best of his ability. Very honest, which all sales people...
We came fro MN to purchase our Tahoe, these guys were incredible!! Everything ready to go, clean full tank, and no hassle!! Highly recommend if you re looking to purchase a vehicle!! Thank you Cory, Jon for the outstanding experience.
We have always been a Ford family. We stopped at Shottenkirk to look at a van we had viewed on line. It was clear early on, that customer satisfaction is a priority at the store. They listened to our needs, and our wants. They presented us with options and were very clear in their explanations. ...
Fantastic job by the crew. Walked in the door was greeted by the owner (which I thought was fantastic) from there he hooked me up with Mario who is hands down the best salesmen I have every dealt with. The manager and the finance guys I worked with were also amazing. Very humble and personable. I wi...
I appreciate all the kindness from the time we pulled up to have my vehicle serviced. Thanks again to all your great employees!
Poor sales. Want you to sign papers to test drive a car. Go to Brown's or Karl's instead. Bought a 2017 High Country 2 days later from Karl.
Additional Response. I did not come in to drive a ZL1. I came to drive a used High Country Truck. First of all Tiffany made me wait 20 minutes when she kne...
Very personable. They listened to me and were about what I wanted.
Great transaction! Truck was ready to go with the accessories and we were in and out in awesome time. They worked hard to make it a great deal for us!
Thank you Shottenkirk Chevrolet for your continued support of our Redfield Winterfest Celebration. You make us feel like we are part of the family! Thank you for your continued donations.
Jason is always quick to help in any way to service my car. I will definitely be buying my next vehicle from him!
Alex and Shawn made my first time buyer experience amazing! Very friendly environment and they were so great at explaining everything to me! They really do their best to get you the best deal possible and now I have an amazing car and couldn't be happier! Highly reccomend this location and dealer!!
I had a 2016 Malibu from Shottenkirk, which was totaled when another driver ran a red light. I had the car for only about a year. When I informed them of this, they were able to roll me into a new 2017 Malibu in less than a day, with zero hassle.
Got our newly purchased vehicle in because I had a tire going down, got me and out in no time! Excellent serice!