SAMA BIT

3.7 · 50 reviews
samabit.ro Write a review
M
Mircea R.
Reviews 1
2020-11-28 15:26

The quality of service, the approach in discussion...

The quality of service, the approach in discussion and the language used, the ratio between time to diagnosis of malfunctions / faults in functionality (... Acer Predator Helios ...) and the actual time of solving / remediation, all denote a high professionalism of the whole team ! A top note about ...

Read full review

D
danutz1975
Reviews 1
2020-11-19 16:10

Totally unprofessional. I have a 2 in 1 Acer One S...

Totally unprofessional. I have a 2 in 1 Acer One S1002-166V Laptop, bought on 21.06.2016, from EMAG. I sent it twice in the service "SAMA BIT" through the partner Emag, Depanero and I received it every time with the same problem. This laptop is charged in 8-10 hours, and the "specialists" of this se...

Read full review

N
Nicusor Dan
Reviews 1
2020-11-19 03:24

Worst service. I had problems with the laptop twic...

Worst service. I had problems with the laptop twice .. once it was the defective motherboard as they say and it would have been replaced. One more hard, the next intervention at the same laptop all the defective hardware and it replaced (only in documents). After everything they did .. after the war...

Read full review

P
Petru Stoian
Reviews 1
2020-11-17 13:05

I've had problems with my laptop keyboard, so I've...

I've had problems with my laptop keyboard, so I've called for a guarantee from sambite. They changed my keyboard and motherboard because there was a problem with the keyboard change. After both components have been changed, I got my laptop in perfect working order. In conclusion, I am pleased and re...

Read full review

F
Freight Legend
Reviews 1
2020-10-19 04:27

I have mixed feelings about Sama Bit. The exchange...

I have mixed feelings about Sama Bit. The exchange over email was excellent: quick and to the point every time. Now, getting into their building, this is an entirely different experience. The first time I was with a friend and her two children. The two employees inside were quite categoric: only one...

Read full review

H
Hansruedi Schuetter
Reviews 1
2020-08-19 06:44

Best laptop service ever. I sent them a small vide...

Best laptop service ever. I sent them a small video showing my problem to ask if they can fix it. They confirmed and - thinking ahead - they ordered the spare parts. When I brought the laptop a few days later, it was repaired within the hour. Outstanding! Thank you very much.

Read full review

A
Andreea Stefanescu
Reviews 1
2020-08-17 01:10

Not professional at all. Very unpleasant attitude ...

Not professional at all. Very unpleasant attitude with customers. I do not recommend at all.
I sent a laptop to them, via depanero, for a problem with the display and I woke up with another problem. I sent it back to the service, with the problem still unresolved, telling me that it was a wear made...

Read full review

D
Demian Florin
Reviews 1
2020-08-07 16:36

I admit, after reading the reviews I expected to c...

I admit, after reading the reviews I expected to come back here and leave a negative comment like the majority, but I was pleasantly surprised.
The product was taken over by the courier on Friday and on Wednesday I received it back repaired.
I was pleasantly surprised, thank you: D

Read full review

F
Florin Asavei
Reviews 1
2020-08-05 00:51

I had an Acer E5-575 laptop shipped with warranty ...

I had an Acer E5-575 laptop shipped with warranty for keyboard issues (some keys were gone). I received it back in 3 days with a new keyboard, very nice and elegant! I am impressed by their services! I didn't expect everything to be solved so quickly and easily (usually things get tough when it come...

Read full review

P
Pavel Alexandru Stefan Daniel
Reviews 1
2020-07-20 12:31

The worst service in the world ... HELP YOURSELF A...

The worst service in the world ... HELP YOURSELF AS SIZE !!!! The story is called LAPTOP PROST - SERVICE AND MORE PROST. in the first 6 months after the acquisition the motherboard was burned, it was taken into service (they changed the motherboard) and then to take it as broken, you go to the servi...

Read full review

A
Andrei Dumitrescu
Reviews 1
2020-05-24 20:43

Update in the fall, I'll leave the initial review:...

Update in the fall, I'll leave the initial review:

The first repair consisted of changing the motherboard and the lcd cable. Now the motherboard is changing again, because it also works with problems. Where to deduct points:

1. At the time of repair they did not check the functioning of all th...

Read full review

A
ALG Sen
Reviews 1
2020-04-13 13:10

Professionals:

Professionals:
Communication - be good as long as you explain to them exactly what trouble you have,
Very good advisers - I stressed them with all kinds of questions and they were patient with me .. I recommend if you come to this service to be honest and to the point
Prompt - although I caught t...

Read full review

S
Silvia Tulbure
Reviews 1
2020-04-09 07:19

I sent an Acer Nitro 5 laptop under warranty to th...

I sent an Acer Nitro 5 laptop under warranty to them, a laptop that wasn't even 1 year old yet, they asked me for money to do some things that any other service solves under warranty (eg cleaning fans). From what I read on the net anyway, this laptop is one with problems from the start, so you would...

Read full review

A
Alberto Udrea
Reviews 1
2020-03-26 07:40

They have proven to be unprofessional and playful ...

They have proven to be unprofessional and playful towards their clients. I sent the laptop into service with a problem on the graphics card, nothing else. It came back in 5 days, but with an unchanged graphics card and a new (broken) motherboard. So I got a worse laptop than I was before

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn