Reis Nichols

4.9 · 437 reviews
M
Marcella Gowdy
Reviews 1
2020-10-28 14:40

We purchased our wedding rings from here, and are ...

We purchased our wedding rings from here, and are very glad we did! Tim not only worked hard to earn our business, but has done an excellent job of maintaining a great relationship with our family over the years. I highly recommend Reis-Nichols!

Read full review

D
David King
Reviews 1
2020-10-28 10:17

I visited the store because it's near where I work...

I visited the store because it's near where I work. I didn't expect to buy anything because I usually just buy something cheap from a department store or online. They took their time with me, showed me all the pieces I wanted to see, and showed me the difference in what they had and what I would usu...

Read full review

E
Eric Arbo
Reviews 1
2020-10-28 05:12

Went there for my first time to have a few links t...

Went there for my first time to have a few links taken out of a tungsten bracelet and to look around for possible future purchases. The lady who helped me took the bracelet back to her jeweler only to return a few minutes later and say it was too difficult a design for them to work on it. Funny thou...

Read full review

N
Naomi Scheifinger
Reviews 1
2020-10-27 13:02

I would like to recognize our sales rep, Mandy H.,...

I would like to recognize our sales rep, Mandy H., for her exceptional service and outstanding expertise in helping my husband and I design a new engagement ring for me to celebrate our 10th anniversary. She walked us through the process and kept us in the loop of any changes. She made the experie...

Read full review

G
George Thomas
Reviews 1
2020-10-26 19:42

I walked in to find a watch for my dad and someone...

I walked in to find a watch for my dad and someone was immediately there to help me. My budget was $1000 - $2000. Hannah walked me through the entire process and I never felt rushed or pressured to buy. She stayed within my budget until I found a size and style I liked. My dad ended up loving the wa...

Read full review

J
Juanita Olmsted
Reviews 1
2020-10-24 13:08

Rafi and his family are the best! My engagement ri...

Rafi and his family are the best! My engagement ring and our wedding rings are from Reis-Nichols Jewelers and we have many friends who buy from him as well. The jewelry is extremely high quality and his continued service is outstanding. He's awesome and very talented.

Read full review

P
Patrick Turner
Reviews 1
2020-10-23 20:03

I just bought my 2nd watch from Reis and I cannot ...

I just bought my 2nd watch from Reis and I cannot recommend them enough. I was trying to track down a model that had been recently discontinued. I originally began my search online in hopes of bargain shopping, but I could not find the reference I wanted in stock anywhere. I resigned to calling Reis...

Read full review

C
Cynthia Van
Reviews 1
2020-10-23 05:10

A day of window shopping resulted in purchasing tw...

A day of window shopping resulted in purchasing two Rolex watches all because Mathew was so great and accommodating! He answered all of our millions of questions, took care of us, and remained patient and sincere during the whole process. We are incredibly pleased with his customer service. Ask for ...

Read full review

D
Damon Speck
Reviews 1
2020-10-22 12:27

It was a pleasure working with Mandy at the Keysto...

It was a pleasure working with Mandy at the Keystone location. From the time we walked in there she made the decision process that much easier helping us every step of the way. We were not overwhelmed as we were at other jewelers bombarding us. I couldn t be more happy with my selection. I look forw...

Read full review

A
Allison Chen
Reviews 1
2020-10-22 10:37

I changed my earring backings from screw back to f...

I changed my earring backings from screw back to friction back and I had a wonderful experience working with Mandy! She addressed my concerns, explained the benefits of the change, and was prompt, professional & cheerful for both the drop off & pick up visits!! I even brought in another project to g...

Read full review

L
Logan Kirby
Reviews 1
2020-10-20 15:24

Sydney was extremely helpful throughout the proces...

Sydney was extremely helpful throughout the process of getting an engagement ring. She was willing to be flexible and worked with me every step of the way. Would definitely recommend to anyone looking for a ring from a very knowledgeable, helpful person.

Read full review

M
Molly Butters Hale
Reviews 1
2020-10-20 04:25

I bought my husband a vintage Rolex on eBay as an ...

I bought my husband a vintage Rolex on eBay as an anniversary present. I took it into Reis Nichols to learn more about the watch and inquire about service options and such. A nice guy named Matt helped answer all my questions and was super helpful. I had my 6 yo daughter with me who was a bit bored ...

Read full review

S
SuzAnne Rossman
Reviews 1
2020-10-19 22:54

A friend of mine had two necklaces repaired for a ...

A friend of mine had two necklaces repaired for a cost of $200. Plus. She wanted to use her store credit card and was refused!! She was informed that the purchase had to be a thousand dollars or more to qualify using
The store credit card!!! Needless to say she nor I will ever shop there again. T...

Read full review

S
Sinjin Smily
Reviews 1
2020-10-16 17:52

I came here to look at an engagement ring that my ...

I came here to look at an engagement ring that my girlfriend had picked out. Although the sales assistant was able to pull up pictures of the ring, she was unable to find it in the store. After showing me several hideous rings and calling them "feminine" I finally got another sales assistant to fi...

Read full review

N
Nicole himelick
Reviews 1
2020-10-14 18:52

I ve been going to Reis Nichols for over 20 years....

I ve been going to Reis Nichols for over 20 years. I always get a friendly greeting upon entering the building. As of late Tracie and Hannah have been helping me pick out a larger diamond for my engagement ring. Their knowledge of diamonds is second to none and they are adamant in helping me get ...

Read full review

T
T.C. Knipp
Reviews 1
2020-10-14 09:01

We were grateful to work with Hannah who was treme...

We were grateful to work with Hannah who was tremendous from start to finish in finding our engagement ring! We went in the first time not knowing what to expect and a little intimidated to be honest. Hannah was a great listener, patient with all our questions, and extremely knowledgeable. It was re...

Read full review

T
Teresa Jones
Reviews 1
2020-10-12 01:43

I cannot express how fun and exciting it was, for ...

I cannot express how fun and exciting it was, for me to have my ring designed and created by Reis- Nichols. The help and guidance i received from Jacob, to the personal design by Andre could not get any better. I will be back to purchase all my jewelry needs.

Read full review

A
Apollo Braganini
Reviews 1
2020-10-11 16:07

Absolutely wonderful place to shop. The entire st...

Absolutely wonderful place to shop. The entire staff is friendly and outgoing. My salesman, Kent is awesome!!! I was looking for a very hard to find Rolex, and he was the man that found it! Would highly recommend to anyone who wants a great experience. Be sure to ask for Kent!

Read full review

N
Nkemdilim A
Reviews 1
2020-10-11 12:39

My mother & I had a lovely experience at this jewe...

My mother & I had a lovely experience at this jewelry store! From the moment we walked in we were greeted very warmly by the associates on the floor. Kit is an amazing employee who assisted us with our purchase and even went on to recommend a few pieces for future purchase. At no point did I feel un...

Read full review

L
Lindsey Brink
Reviews 1
2020-10-11 08:45

After a very disappointing experience with another...

After a very disappointing experience with another jewelry store I walked into Reis-Nicolos and was greeted with the warmest welcome. Afterwards I called my then boyfriend and told him he had to buy my ring there. We worked with Hannah and she helped design the most amazing ring that exceeded all ex...

Read full review

H
Hunter McDowell
Reviews 1
2020-10-11 05:24

I'm from Indy, but live in Chicago. Therese Lopshi...

I'm from Indy, but live in Chicago. Therese Lopshire worked around my schedule so that I could pick-out the engagement ring I wanted in the limited amount of time I was in town. The ring was packaged beautifully and included a generous gift from Reis Nichols. My fiance and I will be going back to Th...

Read full review

L
Luis Vazquez
Reviews 1
2020-10-10 04:37

I went into Reis-Nichols with a very good mindset ...

I went into Reis-Nichols with a very good mindset of buying a cheaper but still well built Victorinox INOX as my first real good watch. I was looking for something nice but I was very scared to walk around with something very expensive on my wrist. My man Kent couldn t have made my experience any be...

Read full review

J
Jack Kennady
Reviews 1
2020-10-08 18:14

Overall, a lovely experience. Every time we've bee...

Overall, a lovely experience. Every time we've been in, they are quick to ask us if we need help, and regardless of if it's a watch battery change or a consult on an antique ring, they are non-judgemental and helpful no matter what. Recently, we've been working with Matt San Filipo on resizing and c...

Read full review

M
Mason Long
Reviews 1
2020-10-08 03:22

The idea of shopping for an engagement ring, espec...

The idea of shopping for an engagement ring, especially for someone like me who's never stepped foot into a jewelry store before, is terrifying. Luckily, Reis-Nichols made the experience easy and stress free. Matt San Filippo, the sales consultant I worked with, helped me create the ring I had pictu...

Read full review

M
Marc Roland
Reviews 1
2020-10-08 01:49

I am now a loyal Reis Nichols customer! My wife bo...

I am now a loyal Reis Nichols customer! My wife bought me a Tag Heuer watch at Jared Greenwood. She chose this specific watch because after telling the sales person about my job it was decided that a handsome, rugged watch that did not scratch and was indestructible would be best. After a couple mon...

Read full review

A
Alan Reeves
Reviews 1
2020-10-07 05:05

I went to sell rolex watch 16233 date just i acted...

I went to sell rolex watch 16233 date just i acted desperate to sell the sale person took full advantage my watch just got back from rolex 3 months ago he told me they have to do some things to it its like brand new worth 5000.00 and up insured for 10500.00 they offer a 1000.00 what an insult i wa...

Read full review

P
patty edmonson
Reviews 1
2020-10-05 23:27

My husband surprised me for our 16th anniversary a...

My husband surprised me for our 16th anniversary and took me to Reid-Nichols to pick out a new wedding set. It was a wonderful afternoon! Not only did we find the perfect rings at an amazing price but we really enjoyed working with the friendly staff!

Read full review

T
Tyler Sult
Reviews 1
2020-10-04 20:10

Whitney and the entire team at Reis-Nichols went a...

Whitney and the entire team at Reis-Nichols went above and beyond everything I expected during the process of getting an engagement ring. They were incredibly helpful and patient during the sizing process for my fiances ring (we had to request the ring get resized 3 times) and went out of their way ...

Read full review

D
Dianne Rosenzweig
Reviews 1
2020-10-04 04:01

We absolutely love Kathleen at Reis Nichol. She he...

We absolutely love Kathleen at Reis Nichol. She helped us pick out my engagement ring and our wedding bands. She made the entire experience so lovely and enjoyable. Our selections are incredibly beautiful and are so perfect to represent our love and commitment. We will always go to Kathleen for our ...

Read full review

K
Katharine Rinker
Reviews 1
2020-10-02 14:41

Reis Nichols always has a great selection and I wa...

Reis Nichols always has a great selection and I was so pleased to work with Mandy when picking out gifts for our parents. She took a few minutes to learn what we were looking for and immediately came back with selections we fell in love with. The best part was that she was mindful to stay within our...

Read full review

A
Agnes Schrader
Reviews 1
2020-09-28 16:52

I had the chance to work with Azar today at Reis N...

I had the chance to work with Azar today at Reis Nichols. She had helped my husband pick out a ring for me and I had come to the store to pick it up. She went out of her way to help me with some other rings that needed sizing and was very easy to work with. She made me feel welcome and at ease in th...

Read full review

J
John Speer
Reviews 1
2020-09-28 03:24

Such an easy experience. I couldn t have been happ...

Such an easy experience. I couldn t have been happier with the customer service. Highly professional and very welcoming. They far exceeded my expectations with the engagement ring I was looking. If you are looking to get the exact piece of jewelry you are looking for and no pressure customer servic...

Read full review

B
Bob S
Reviews 1
2020-09-24 13:12

Well... I just called them asking about their stoc...

Well... I just called them asking about their stock of Rolexs. After I was transferred to someone, I asked about a specific Daytona. He confessed that he wasn't in front of the case, but was in the backroom in front of a computer, but didn't "think" they had the one. He thought the only one they did...

Read full review

A
Andrea Hill
Reviews 1
2020-09-22 12:55

Kathleen was absolutely amazing in helping me rest...

Kathleen was absolutely amazing in helping me restore my grandmothers engagement set! She was patient, kind, caring and professional! She went above and beyond in this process. She was just as excited about the outcome as I am!!! Kathleen is TRULY a one of a kind.

Read full review

R
Rhonda Baughman
Reviews 1
2020-09-21 06:38

My jeweler bravely tried to save my gaudy, vintage...

My jeweler bravely tried to save my gaudy, vintage Jordache watch (circa 1988) despite my slight, obvious discomfort at being surrounded by beautiful samples Cartier and Audemars Piguet worth more than my student loan. But he treated my childhood treasure as if it were priceless. I won't ever forget...

Read full review

C
Cameron Hail
Reviews 1
2020-09-20 15:39

One of the best buying experiences I've ever had. ...

One of the best buying experiences I've ever had. Therese walked me through the process from start to finish, making sure every detail of the engagement ring was perfect. She is an amazing person who deeply cares about her customers and the work she does. Would highly recommend Therese and Reis-Nich...

Read full review

N
Natalie Rodriguez
Reviews 1
2020-09-20 06:21

Reis Nichols has fantastic service and staff. They...

Reis Nichols has fantastic service and staff. They also helped my mom refashion and repair her engagement ring and wedding set after my dad died. They were very patient and comforting throughout the process. Very grateful they understand that it's not about the metal and stones; it's about memories.

Read full review

M
Moto Gee
Reviews 1
2020-09-20 03:30

Actually, twelve stars to Reis-Nichols for the fab...

Actually, twelve stars to Reis-Nichols for the fabulous customer service involving a watch repair in Corona Time. Not only were the staff very warm and competent, they have been running the store during the pandemic in a way that made me feel very confident and safe on my two visits. And of course...

Read full review

K
Krishna Patel
Reviews 1
2020-09-19 20:32

My fiancee and I were driving by Reis-Nichols and ...

My fiancee and I were driving by Reis-Nichols and saw a buy one and get another 50% off for wedding bands. On the spur of the moment we pulled up and decided to look at our wedding bands. Everyone was super friendly. We worked with Matt Filippo and he was very friendly and encouraging to help us fi...

Read full review

H
Hambone's Trivia
Reviews 1
2020-09-18 22:18

Matt Goodrich fixed my Yurman bracelet that I had ...

Matt Goodrich fixed my Yurman bracelet that I had given up on fixing. Even had sent off to Yurman HQ. Really went extra mile when he didn t have to at all. I didn t even ask - was just in store to pick it back up. You mind if I try something? he asked me. Now I m wearing the bracelet. Customer fo...

Read full review

G
Greg Gastineau
Reviews 1
2020-09-13 18:14

After driving around Indy trying to find a replace...

After driving around Indy trying to find a replacement wedding band I discovered Reis Nichols and they immediately met my expectations. Whitney was outstanding. She was very patient and there was zero pressure to buy anything. I would highly recommend this company to anyone seeking old school custom...

Read full review

A
Ally French
Reviews 1
2020-09-13 01:47

My boyfriend and I went engagement ring shopping f...

My boyfriend and I went engagement ring shopping for the very first time this so we were very knew to almost everything ring shopping entails. We stopped at one jewelry store before coming to Reis-Nichols and we left so discouraged. We felt like the jeweler was not listening to our budget or wants, ...

Read full review

P
Paul Gerhardt
Reviews 1
2020-09-12 12:06

Tim was very knowledgeable showing me men's watche...

Tim was very knowledgeable showing me men's watches. I went in looking for a particular watch and left with a different one that I absolutely love. This is a family-owned business and my parents have been going there for years. They will work with you on price and or financing as much as they can. I...

Read full review

T
Tim Yardberry
Reviews 1
2020-09-12 04:40

Super nice people always real nice and caring abou...

Super nice people always real nice and caring about the customer . There customer service can't be best if you have a problem or decide you don't like what you bought they will take care of it no problem also Aaron is great to work with

Read full review

L
Linda Cooley
Reviews 1
2020-09-12 00:57

Jewelry Consultant Adrienne assisted me with a cu...

Jewelry Consultant Adrienne assisted me with a custom ring design. Adrienne was so knowledgeable about available gemstones and settings. She listened to my preferences, was able to find the perfect stone for the ring, and kept me informed during the design process. Working with Adrienne made this e...

Read full review

S
Scott Ferrer
Reviews 1
2020-09-09 22:35

I have shopped Reis-Nichols several times. I enjoy...

I have shopped Reis-Nichols several times. I enjoy shopping with Nicole, Jacob and Cole as well as the rest of the staff. They are always professional and fun to chat with. The crew at Reis-Nichols are by far the most knowledgeable and professional in the Indianapolis area. They really know their st...

Read full review

R
RC Sayyah
Reviews 1
2020-09-05 03:06

The moment I walked in I knew this would be a tota...

The moment I walked in I knew this would be a totally different experience. In a time when luxury watch dealers and Jewlers can not keep up with demand, it is refreshing to find a warm welcoming environment that is only surpassed by its personable and family-owned dedication to relationships. And ...

Read full review

C
Chris Delawter
Reviews 1
2020-09-03 10:07

Mandy Hafner took the time to go over the differen...

Mandy Hafner took the time to go over the different bands and diamonds in detail with me. I had no clue what I was looking for and she walked me through the entire process without talking over my head and made sure I understood everything we were looking at. I also like that they worked with my sche...

Read full review

K
Kathleen Casey
Reviews 1
2020-08-26 23:55

Love the work they do and highly recommend Andrew....

Love the work they do and highly recommend Andrew. They take the time to listen to your wants and work hard to meet your desires. Been a customer for years and never once treated shabbily, even though I am not a big dollar spender. Thank you again Andrew for finding the perfect diamond for my Cladda...

Read full review

S
Stephanie Thomas
Reviews 1
2020-08-26 09:33

We love Reis Nichols for all our fine jewelry and ...

We love Reis Nichols for all our fine jewelry and watch purchases. Great selections and great people! Someone is always there to welcome you in and help you find exactly what you re looking for. We always have a 5 star experience!

Read full review

O
Oliver Feng
Reviews 1
2020-08-24 11:24

Therese, Cole and Terri worked tirelessly to ensur...

Therese, Cole and Terri worked tirelessly to ensure that our watch order was completed on a tight timeline and with great attention to detail. Especially given the exceptional times that we live in, their dedication is greatly appreciated and definitely has earned more than a few loyal customers for...

Read full review

L
Liz Shay
Reviews 1
2020-08-20 00:39

We love Reis-Nichols! My fiance and I first shopp...

We love Reis-Nichols! My fiance and I first shopped there about a year ago for watches. Vladimir was so knowledgeable, patient and honest with us. He made the process such a fun experience that we will never go anywhere else for a watch! We recently went back for another watch and to have my eng...

Read full review

R
Rick Emery
Reviews 1
2020-08-18 08:56

I have bought 3 rings which 2 were custom made fro...

I have bought 3 rings which 2 were custom made from Reis -Nichols over the last 5 years. I haven t had any issues with them, and they ve been very professional. Adrienne was the associate I worked with. She was very friendly and professional. I plan to go back to them for my jewelry needs.

Read full review

S
Stan Grubb
Reviews 1
2020-08-18 05:15

I love the very gracious and knowledgeable associa...

I love the very gracious and knowledgeable associates at Reis-Nichols! They make shopping a relaxing and fun experience and I never feel rushed or pressured to just come in browse their extensive inventory of unique and one of a kind jewelry. I have had some small jewelry repairs made as well as ...

Read full review

T
Tevon Scott
Reviews 1
2020-08-16 02:56

Husband and I stopped in to look at some wedding b...

Husband and I stopped in to look at some wedding bands to upgrade his engagement ring. Matt Sanfilippo graciously greeted us at the door. We were showed their extensive men's collection and given a plethora of options for ordering online if we wanted to. We ended up settling on a beautiful piece fro...

Read full review

J
J Ferguson
Reviews 1
2020-08-14 20:07

Excellent experience. Mandy was an excellent sales...

Excellent experience. Mandy was an excellent salesperson. Made the whole process very enjoyable. She was able to get exactly what we wanted and stayed within our price range without trying to up-sell us which was much appreciated. Highly recommended.

Read full review

B
Byron Gully
Reviews 1
2020-08-12 07:31

I purchased my engagement ring at Reis-Nichols and...

I purchased my engagement ring at Reis-Nichols and I have no buyer's remorse! My fiance loves her ring and I feel like I made a great investment at a great price! I have to be honest that prior to stepping into their store to purchase my engagement ring, I naturally assumed that they would be the m...

Read full review

R
Reece Booher
Reviews 1
2020-08-12 01:48

Mandy was really patient and helpful during my fir...

Mandy was really patient and helpful during my first luxury watch shopping experience. I had a lot of watches in mind and she was very influential helping me with the next few watches i am going to get. I can not recommend this store enough. Great products and better people.

Read full review

R
Rebecca Woolf
Reviews 1
2020-08-10 22:43

Recently went to Reis Nichols to buy a necklace fo...

Recently went to Reis Nichols to buy a necklace for a family pendant and could not have asked for a better experience! My salesperson was patient while I browsed several options and very helpful with my decision. I wouldn t go anywhere else in Indy for jewelry!

Read full review

M
Mark Harrison
Reviews 1
2020-08-09 09:18

Matt really made it easy assisting us in designing...

Matt really made it easy assisting us in designing the perfect engagement ring for my fiancee who is a veterinarian. He also did a great job in explaining the various aspects of understanding the variations in quality of the gem stones we looked at. Will return for the wedding rings!

Read full review

K
Kimberly Ellis
Reviews 1
2020-08-08 00:31

My husband and I had such a fantastic experience w...

My husband and I had such a fantastic experience with Reis-Nichols, and will definitely be making future purchases there! He brought in a family heirloom diamond, and they helped him create the most fantastic, custom engagement ring. A few weeks after our engagement I accidentally knocked the center...

Read full review

A
Ashley Parker
Reviews 1
2020-08-07 22:55

We have purchased several items with Reis Nichols ...

We have purchased several items with Reis Nichols and always have been treated to an easy and personalized experience. Recently, Kathleen helped with a repair to my existing wedding band then assisted in helping pick out another band to compliment my heirloom engagement ring. Her follow up regarding...

Read full review

L
lora avery
Reviews 1
2020-08-07 17:45

I love shopping at Reiss Nichols and Hannah has be...

I love shopping at Reiss Nichols and Hannah has been the absolute best. She takes the time to listen to the customer. She understands their taste, style, budget and works with you to help you get what you want! Customer service is really important with jewelry- it s the experience that also makes t...

Read full review

L
Leslie Galbreath
Reviews 1
2020-08-06 09:57

Reis is the best! We've been loyal customers for y...

Reis is the best! We've been loyal customers for years and have always been so happy with the quality of products and level of service. We've purchased diamonds, jewelry and watches. We work with Therese, and she's always extremely helpful. We always feel like we're the only customers in the store. ...

Read full review

View all reviews on Trustburn