Ally French

Review of Reis Nichols

My boyfriend and I went engagement ring shopping f...

My boyfriend and I went engagement ring shopping for the very first time this so we were very knew to almost everything ring shopping entails. We stopped at one jewelry store before coming to Reis-Nichols and we left so discouraged. We felt like the jeweler was not listening to our budget or wants, rather he was just trying to get a sale at the highest price. We decided to take one more chance and went to Reis-Nichols. When we got there we began to get discouraged again because we were told that a jeweler would be with us shortly but we just assumed, with our luck from the day, we would be overlooked. We were so wrong. Although it did take a minute to be helped, we were reassured several times by a sweet woman, Lauren, who continued to reassured us that she was doing her best to get us help and give us some pamphlet information to read while we waited. When we were able to get paired with a jeweler, Tracie, she was immediately ready to help us find whatever we came there for. We didn t realize that we re very close to closing almost as soon as she came to start with us because she never made it known that we were being those customers that come right when they are closing. When we found out and suggested we come back another day she insisted that we stay and continue. We haven t bought from them yet because we were still in the looking and searching stage, but we will absolutely be coming with Reis-Nichols when we are ready to start the purchasing process. We are so thankful for Tracie and how thoughtful she was to our needs. We never once felt like she wasn t listening to our concerns or wants. We are super new to the world of jewelry and are so thankful that we found Reis to help us navigate through it!

-Lukas & Ally