REI

4.5 · 875 reviews
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s b
Reviews 1
2020-09-27 09:59

REI is a for-profit corporation, not a political m...

REI is a for-profit corporation, not a political medium. Get out of the gun debate and don't punish manufacturers if they take a neutral stance on guns ... they make backpacks and camping gear, not political opinions that have to align with their distributors!

I spend a lot of money at REI, but I...

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Irene Maldonado
Reviews 1
2020-09-23 07:18

I bought a MTB and they gave me good advice beside...

I bought a MTB and they gave me good advice besides that I could try it and I had the option of returning it in case I didn't like it. Everyone who attended me was very kind and patient. Especially why there were several problems to locate my order. In addition the price of the Bike was very good.

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Esther Lin
Reviews 1
2020-09-23 02:38

Amazing service! Tsetoh (sorry if i spell it incor...

Amazing service! Tsetoh (sorry if i spell it incorrectly) spent 1.5 hours helping me to find the best hiking shoes to fit my strange feet (women size 11, so it s long but also thin and flat), I tried like 6 pairs of shoes based on his profession suggestions. HE IS JUST AWESOME!

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Brian snow
Reviews 1
2020-09-21 01:12

I visited the REI Seattle store today and feel so ...

I visited the REI Seattle store today and feel so inclined to write a review. I love this store. I was assisted in the shoe department by Patrick who was incredible in helping me purchase the perfect shoe for my next hiking adventure. I then went to the cycling department where I was greeted by Mike...

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Bobby Young
Reviews 1
2020-09-20 09:41

What more is there to say that hasn't already been...

What more is there to say that hasn't already been written. This store is a wonderland for outdoor enthusiasts. I don't know how many times I've gone in to get something real quick and an hour and then two hours go by. I wish I had more money but I'd lose it all by spending it here.

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Varun Jain
Reviews 1
2020-09-19 15:11

Great flag ship store, best quality outdoor gear w...

Great flag ship store, best quality outdoor gear with lots of selections. Friendly staff and really helpful with the right knowledge. They also have rental tents and other camping gear if you don't need to buy them. Their mountain bike test track is pretty epic as well.

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El
Reviews 1
2020-09-19 08:54

Love the merchandise. Initially, had to beg for h...

Love the merchandise. Initially, had to beg for help, as 3 sales associates we're busy conversing. After having one fail to help us,we were approached by another associate, and he was awesome. He found an item, the first associate said was out of stock, and then provided great information and ass...

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Mikaela Keller
Reviews 1
2020-09-19 03:08

I always love REI and the the people who work ther...

I always love REI and the the people who work there. My experience here recently was awesome! I did curbside pickup up for a dog vest that is supposed to help them cool down it hot wheather, I looked at it and was thinking It might be too big for my dog so I went inside the store to make an exchange...

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Naomi Anelapumehana
Reviews 1
2020-09-18 01:39

Ranger station inside REI is very accommodating. T...

Ranger station inside REI is very accommodating. They have an impressive range of products. I can always count on REI to get our family outdoors and living!

This flagship store sets standards for customer service, presentation/display and sustainable awareness for all wanderlusters! The Jansport ...

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Anna Gonitzke
Reviews 1
2020-09-17 02:58

Best response I've seen from a company in handling...

Best response I've seen from a company in handling the pandemic. All the employees have positive, upbeat attitudes, but it is clear that they have strict safety guidelines to maintain. Lines move quickly, keeping your distance from people is easy, and counters are wiped after each customer. Special ...

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Brent L
Reviews 1
2020-09-14 22:32

Omg! I ve heard legends about the REI locations on...

Omg! I ve heard legends about the REI locations on the west coast but I never believed em. After seeing one for myself, all I can say is Holy Granola Bars Batman! The shopping area at this location is two stories tall and has a HUGE amount of floor space compared to the pitiful REI in my hometown...

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Eva Hoerth
Reviews 1
2020-09-14 18:02

I want to give a shout out to a REI employee named...

I want to give a shout out to a REI employee named Gregg. I visited REI yesterday, seeking a hiking backpack. I'm a frugal shopper so of course my first stop was the clearance section. I found the perfect backpack that was hanging on the rack under a sale tag (along with other backpacks that looked ...

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tikaani sequoia
Reviews 1
2020-09-14 02:31

Store return / exchange for item. Customer servic...

Store return / exchange for item. Customer service representative unable to locate item purchase on membership. Store employee looked up another purchase, same item, with another member, issued refund. ??
Wallet stolen with backpack. Membership card and merchandise credit from return / refund w...

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JaneA Kelley
Reviews 1
2020-09-13 20:24

Beautiful building packed with everything an outdo...

Beautiful building packed with everything an outdoor athlete, camper, whatever, could possibly need--including (I kid you not) Birkenstock-style wedges for the hiker who needs some fancy shoes for an evening out. The staff is courteous and helpful, and I love the indoor waterfall.

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Przemek Wojtowicz
Reviews 1
2020-09-13 12:41

Great store for outdoor recreation. Very helpful a...

Great store for outdoor recreation. Very helpful and knowledgeable staff to help you make a decision. The return policy is fantastic and being a member gets you money back every year. Highly recommended for getting outdoor gear that you can touch and use before buying. It's a huge store and you can ...

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Dave Warren
Reviews 1
2020-09-12 23:04

This REI is by far the best around. I had a friend...

This REI is by far the best around. I had a friend in need and we were not sure what he needed for his few days on the streets but the manager Jeff helped us out by suggesting just the right stuff and not just being a sales rep. Jeff was knowledgeable and straight up on products that would work for ...

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Alan Nelson
Reviews 1
2020-09-12 15:48

I tend to like more violent outdoor activities lik...

I tend to like more violent outdoor activities like hunting and fishing but this flagship REI store is full of a lot of cool outdoor gear. The staff is super helpful and friendly and the selection is quite amazing. The only downside is the cost. This place is not cheap but you get what you pay for a...

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Alyson Teeter
Reviews 1
2020-09-11 21:50

If you are visiting Seattle, the REI Flagship is a...

If you are visiting Seattle, the REI Flagship is a must see even if you don't intend to buy anything. The trails, waterfall, log cabin-like architecture, climbing wall, etc are all very impressive and sites to be seen. Also the customer service their never fails to impress.

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Matthew McMullan
Reviews 1
2020-09-11 14:54

I went here to do some major shopping for a trip t...

I went here to do some major shopping for a trip that I have coming up. After quite a while of serious decision making, I checked out and left. I was minutes over the line between two and three hours, and ended up getting bumped up from $2 parking to $15 parking. It felt like a big "f*** you" on my ...

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Gregory Susinger
Reviews 1
2020-09-09 05:03

Love this place, I always try to provide them with...

Love this place, I always try to provide them with my business. A very close friend of mine was employed by them for many years. The company culture extends through the practices of treating their employees with great respect and that is evident in the care I receive with all of their staff.

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Andrew Gemkow
Reviews 1
2020-09-08 22:45

There is too much to rate here... Service 5stars q...

There is too much to rate here... Service 5stars quality 5 stars replacement parts.... Well?! I am of the firm belief that if you sell a product for backcountry use by a premier manufacturer, it demands that you should throw away your corporate playbook for maximizing profits straight out of the Har...

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Nicole Assumpcao
Reviews 1
2020-09-08 09:07

Came in to find mountaineering boots and ask about...

Came in to find mountaineering boots and ask about my very well-worn hiking boots and was floored by how amazing the service was! Delsey (?) answered all of my boot related questions and was such a pleasure to chat with and Krystal helped with a somewhat convoluted checkout and helped us get our sal...

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El El
Reviews 1
2020-09-06 22:37

There's nothing like visiting the flagship store. ...

There's nothing like visiting the flagship store. The outside is incredible with short hiking trails thru lush forests and a path to try a mountain bike out. From the minute you get out of your car you can hear the waterfall. Such a cool place!

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John Metzgar
Reviews 1
2020-09-04 17:49

Biggest REI I have ever been to, they have everyth...

Biggest REI I have ever been to, they have everything you could want for the outdoors. There are always people (customers and employees) around more than willing to help you out with anything. The atmosphere is awesome, both inside and out. Quality selection, quality gear, great people, awesome loca...

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