Matthew McMullan Review of REI
I went here to do some major shopping for a trip t...
I went here to do some major shopping for a trip that I have coming up. After quite a while of serious decision making, I checked out and left. I was minutes over the line between two and three hours, and ended up getting bumped up from $2 parking to $15 parking. It felt like a big "f*** you" on my way out the door, and left a really sour taste in my mouth.
I'm already handing you lots of money. I have a membership and your credit card. Stop price-gouging on your parking, or even give it to me for free if I'm making a large purchase that day. I don't want to feel rushed while making decisions.
I have a few more complaints about over confident and under informed staff, but you can usually find someone who knows what they're talking about if you look.

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