Rack & GO LLC

They remove my kayak racks every fall and re-insta...

They remove my kayak racks every fall and re-install them every spring for a reasonable fee and are very professional as well as very nice.

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They put a trailer hitch and new bike rack on my 2...

They put a trailer hitch and new bike rack on my 2015 Subaru Forester. I got a new 2019 this weekend and they're going to be my first phone call at 10am today to see if they can put a hitch on my new car. Quality work, nice employees. Use them for all your car accessory needs!

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I ve been here a few times and it s obvious that t...

I ve been here a few times and it s obvious that the owner cares about the customer experience...he or she seems to hire only friendly experts. I had a big install without an appointment a few months ago...the young guy (maybe 20?) really knew his stuff and then installed a rack and two bike mounts....

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Great staff, met the owner Steve who was very frie...

Great staff, met the owner Steve who was very friendly and accommodating. Personification of what a mom and pop shop should be.

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Recently, I ordered an amazing child transportatio...

Recently, I ordered an amazing child transportation system (which is a stroller for walking and has conversion kits for: hiking, running, & biking) through Chariot Carriers. Rack & Go was the "Fulfiller", meaning they would ship the items to me. They did ship two packages just like my confirmation...

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Fair, Concise, Knowledgeable and professional. I ...

Fair, Concise, Knowledgeable and professional. I was researching Kayak racks for my (2) 14.5' Kayaks on my MDX. I called and spoke to Nassir who was very helpful and described all the different options I had. Then I went into the shop and spoke with Conner who was also very helpful. After explor...

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Very disappointing. TL;DR - I didn't get what I pa...

Very disappointing. TL;DR - I didn't get what I paid for (integral parts missing; totally unusable partial bike rack). This shop took zero responsibility and basically gave me the shaft.

I ordered a the Thule Passage 910XT 2 Bike rack direct from the manufacturer site, and it was "fulfilled" by t...

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Amazing service, from finding the right rack for u...

Amazing service, from finding the right rack for us, explanation of the extender bars for small bikes ( which would not have fit without these) to the installation! Highly recommend !

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Great customer service friendly people very helpfu...

Great customer service friendly people very helpful thank you

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They did a complicated job really well and took th...

They did a complicated job really well and took the time to explain my options and how each choice impacted the cost. They installed custom strips on a Honda HRV, which is difficult because the curved top limits spacing for the bars. They made sure that everything worked with my existing equipment...

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Rack & GO staff is incredible. SO knowledgable and...

Rack & GO staff is incredible. SO knowledgable and helpful. Don't shop any place else!!

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Good selection, knowledgeable staff, free instal...

Good selection, knowledgeable staff, free installation, and routinely gives 10% discount. They made a mistake in our order, but we were able to work it out

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This place was awesome, staff and manager/owner we...

This place was awesome, staff and manager/owner were extremely knowledgeable, and was able to test cargo boxes out on my actual car. Was able to make a big purchase decision very painlessly, and i drove away with the new cargo box installed on my car! They are also a repair center for Thule equipm...

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Was the only store in 30 miles to have my fit kit ...

Was the only store in 30 miles to have my fit kit in stock. Very knowledgeable and great service. Highly recommend! Just a note they are on the second floor if you are looking for the store

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Always a good place to go when you need something ...

Always a good place to go when you need something specific. I got a rack for my car for transporting a kayak. They took the time to explain all the differences and benefits of each type of rack. Definitely very knowledgeable and friendly. They also do installation which helps a lot.

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Roof racks and more sold and installed quickly and...

Roof racks and more sold and installed quickly and competently at a competitive price.

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The whole staff helped us pick and install a rack....

The whole staff helped us pick and install a rack. Very friendly and knowledgeable. Happy with my purchase.

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Knowledgeable Personnel at the store, fair prices,...

Knowledgeable Personnel at the store, fair prices, wide selection. What is not to like?

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These people were great! Though I'm quite a handy ...

These people were great! Though I'm quite a handy person, I'd had bad experiences with a highly-rated rack system I bought off the web a few years ago, so I decided to get some help. Their people were very knowledgeable, and made sure I understood and could manipulate the parts of the system I got b...

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These guys were great, they know their stuff and a...

These guys were great, they know their stuff and are willing to answer any questions to help you make the correct decision in your purchase. I definitely recommend this place.

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LOL I'd give them five stars if they were a bit le...

LOL I'd give them five stars if they were a bit less expensive! However, they are a great shop. Got a roof rack for my Infiniti then asked them to adjust that rack for my new car. Always helpful and knowledgeable.

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Great service. Thank you!

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Ehhhh service was okay but then again my service w...

Ehhhh service was okay but then again my service was for a older vehicle they have lots of modern stuff nevertheless quite pricey for my roof racks, got same deal on eBay for 200$ less so go figure plus I gotta install myself worth it yes! Roofer here!

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Stayed late so I could get the part I needed for a...

Stayed late so I could get the part I needed for a trip the next day. Went above and beyond.

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Knowledgeable, friendly staff. Fixed my lock at no...

Knowledgeable, friendly staff. Fixed my lock at no charge and offered to stay open late to accommodate my schedule.

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Good guys

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Boy if you need a car rack for bikes or cargo, a r...

Boy if you need a car rack for bikes or cargo, a roof box or need a hitch installed this place should be towards the top of your list.

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