They did a complicated job really well and took th...

They did a complicated job really well and took the time to explain my options and how each choice impacted the cost. They installed custom strips on a Honda HRV, which is difficult because the curved top limits spacing for the bars. They made sure that everything worked with my existing equipment (bike and kayak mounts) and everything came out with a clean professional look. The only thing that keeps me from the last star is how much everything costs, but it might not be fair to blame the retail shop.