Prudential Investment

2.8 · 39 reviews
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itzsofi Lilburne
Reviews 1
2020-09-16 18:54

PICA GROUP an NSW StrataManagement what a shocking...

PICA GROUP an NSW StrataManagement what a shocking strata!. Beyond lazy staff, they sit there and collect money. Extremely poor Strata Management, rude staff, rip off. I Give 0 ratting to them. If you ever decide to go with PICA don't even hesitate, RUN away from them!

I believe all those people ...

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CAO LEI
Reviews 1
2020-08-28 06:28

I am the owner for 8 Gertrude st Wollicreek, no on...

I am the owner for 8 Gertrude st Wollicreek, no one has informed me strata company was changed and no bills has been sent to me since. I spent the last 3 weeks calling, emailing these people requesting bills and stop charging me ridiculous late fees and every time i was told they will look into it a...

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ALLENGRAPHY
Reviews 1
2020-08-18 13:23

Very unprofessional service, i never received my b...

Very unprofessional service, i never received my bills and they are so rude on the phone when I called and asked for the bills to be emailed to us. Email being sent to them basically gets no reply at all, I am taking them to fair tradings for not proving the bills, owners please vote and change this...

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Ben Hope
Reviews 1
2020-08-09 05:14

They do not respond to our email or phone messages...

They do not respond to our email or phone messages. This guy Sarkis avoids us and after persistently calling he replies with a general, useless generic email without answering our specific questions. Sorry, loose all faith in this company and I encourage other strata owners to avoid this terribly ma...

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Jodi Holz-Quintal
Reviews 1
2020-08-05 20:25

PICA Group is not a customer facing company, and i...

PICA Group is not a customer facing company, and instead powers a network of local brands and branches with resources and products.

The FREE resources that PICA Group make available to the consumer market are invaluable in providing the clarity required for every person living in a strata/body co...

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Harrry Song
Reviews 1
2020-07-24 13:02

ppl who voted 5 star to this strata, they must be ...

ppl who voted 5 star to this strata, they must be from another planet. Can a strata company get any lower than those guys? I was never given any communicate or bills for my unit and suddenly there is a letter in the mail with recovery cost, after multiple calls and emails and waiting over the phone...

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Phoebe McCarthy
Reviews 1
2020-07-21 03:09

Really proactive and always across the latest legi...

Really proactive and always across the latest legislation or industry changes. Their additional resources, like articles, guides, and videos, answer common strata questions and are amazingly helpful! If you're on a committee or you're just a proactive owner, their social media accounts and COVID-19 ...

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Matt Byrne
Reviews 1
2020-07-05 17:44

Love the direction this company is heading in. The...

Love the direction this company is heading in. Their genuine "company values" are being displayed throughout the organisation daily and the branch network has an amazing national support team providing clients with greater access to specialist advice and care.

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Corey Halton
Reviews 1
2020-02-13 16:58

Most pathetic experience I have ever had to deal w...

Most pathetic experience I have ever had to deal with for any company ever. Bought land in a strata community (seaside estate). First home owner, get an outdated welcome letter 11 months later with all broken website links and a bill for $1075 consisting of $165 worth of debt recovery fees, spoke wi...

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Bmcne91
Reviews 1
2020-01-28 18:13

Awesome experience with PICA Group. Professional p...

Awesome experience with PICA Group. Professional people who truly care about changing the strata industry for the good. They have subsidiaries who provide a local service and who support their local communities. They provide excellent 'easy to read' strata content which is on their website, in an in...

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A Arora
Reviews 1
2020-01-25 21:16

*** An experience from Hell ***

*** An experience from Hell ***

Australias most incompetent company with $1000 open challenge if someone can provide me a worse company then BCS strata company.

1) PICA Group OC Manager cause massive loss to our $1.2 Million property.
2) They put our kids, family members at risk .
3) These h...

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Dorquita Salazar
Reviews 1
2020-01-13 20:36

HORRIBLE!! To whoever is a unit owner, DO NOT even...

HORRIBLE!! To whoever is a unit owner, DO NOT even consider contracting PICA strata management for your property. I bought a unit in December 2016 and I have never owned a property using any strata management. their services are appalling dealing with them has been frustrating and unprofessional! Th...

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Jo Blo
Reviews 1
2020-01-06 12:13

I would give them zero stars if possible. They mak...

I would give them zero stars if possible. They make it difficult for customers to contact them as they do not want to be faced with complaints. If you do manage to to get through to them they are not interested in resolving the issue. As a result the strata companies they manage (...

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Maccy M
Reviews 1
2020-01-03 09:52

Avoid this company they will not do what they are ...

Avoid this company they will not do what they are meant to do and they do not respond to anything. The staff are not good and don t do their jobs and are rude and petty. They are neglectful even with there standards due to health and safety of people and do not care. I suppose if its not affecting...

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