I am the owner for 8 Gertrude st Wollicreek, no on...

I am the owner for 8 Gertrude st Wollicreek, no one has informed me strata company was changed and no bills has been sent to me since. I spent the last 3 weeks calling, emailing these people requesting bills and stop charging me ridiculous late fees and every time i was told they will look into it and call me back, but then nothing. Today i finally got an email from Jack asking what is my lot number, for the sake of the lord it was in each and every email and phone call i made in the past 3 weeks, and guess what, still can't find my levy bills. I actually wanted to pay my levy but they made it impossible and I can't even see my owner bills after 3 weeks. I have to call Fair trading and find out because I think they are doing this on purpose.