I would have given negative stars if possible. First it took over a month to get hear fixed in winter, next good luck getting things fixed, a call back or a tent receipt. The final straw though was bed bugs. Our downstairs neighbor came to us to tell us they had bed bugs and prop plus refused to spr...
Do not rent from this company. They let tenants live in human waste and will refuse to do anything about it.
Terrible service. They never pick up the phone or are available for anything.
Properties Plus has been quite professional and attentive over the course of nearly 5 years. I have always received prompt, courteous service and attention to detail. I would recommend this property management company to any renter or property owner seeking a quality landlord relationship!
I live in North Carolina and purchased a condo in Evergreen, Colorado with intentions of renting it out until I am ready to move out there. Since the condo is furnished, I was somewhat concerned about what would happen to my furnishings with renters. My daughter who lives there recommended Propert...
If you are a tenant with a maintenance concern, good luck getting it fixed! I have been dealing with a maintenance request for one month and counting. They informed me they are waiting on the owner to make a decision about how to handle it...okay, so that allows an infinite amount of time? while I...
This should not even be considered a business. The front desk staff at Properties Plus (Yvonne, Anabel) are irrevocably unprofessional. I can't even fathom the thought of how this company is still in business. The level of service is simply atrocious! I immensely advise whoever is searching for a p...
My business is relocating to Colorado and over 10 employees from all over the United States are on the verge of relocating. The people at Properties Plus have been stringing me along and lying to me for days. I faxed an application to rent a home that well suited my needs. After receiving the appl...
Properties Plus, has improved significantly. Management is looking out for their tenants a lot better. Having more choices for scheduling maintenance and checking in to see if things went well or not.
If I could give no stars I would have. We tried to call this company for over a month about a property. We left them over seven voice messages and called over 30 times, they never called back. When we finally reached them, we were informed the property we were inquiring about was rented a month a...
I do not at all recommend Properties Plus as an owner or a tenant. Getting a response to a voicemail is tough. Getting maintenance taken care of is impossible. They left my tenants with their kitchen torn apart for 6 months. I called to check up on the situation two weeks after the maintenance order...
We have been very impressed with Properties Plus customer service and response time! They work really hard for their clients. We highly recommend this company!
An absolutely wonderfully experience! Great professionals with an amazing talent to provide the most perfect of services.
My family moved in right before the holidays and were getting water bills. Contacted you folks many times and then the water was shut off. FINALLY in February, since they didn't have water someone decided to look into it.
This is the worst property management company I have ever dealt with in 22 years. They have no understanding of the law and their obligations to their renters under it. Left us overnight on a mountain with no heat because it "wasn't an emergency" and then non-renewed our lease because they wanted to...
Very unprofessional. We asked that they provide us with a property that would be a place where we could live for an extended period of time (2 years). Upon move in, the hot water heater did not work at all and the furnace was leaking carbon monoxide. We repeatedly requested assistance, but it took a...
Screening of potential tenants is awesome. Maintenance issues are handled in house quickly. Rent collection and dispersal smoothly processed.
The owner is a fair man, in my dealings with him. It's annoying when maintenance needs and things like that come up, but I think I've gotten reasonable prices on maintenance. The office responds to me quickly for information requests and the like.
I have been with PP as a tenant for the past 7 years at the same residence. I have been fortunate enough not to have a lot of maintenance issues, maybe 4 calls in 7 years. Maintenance requests were always taken care of in a timely fashion. Lenny has been nothing but kind and helpful with any and ...
My wife and I started renting an apartment from Properties Plus about a year and half ago. We have been great tenants. We take good care of the apartment and never late on rent. Properties Plus however has been a terrible landlord. We are absolutely disgusted with their lack of service, care, and co...
Horrible experience with this agency. These people are impossible to work with and refuse to work with anyone with a normal schedule. I had to rearrange my work schedule (which is 8-4) to make any appointments with them. I had two showings to look at rental homes and I never got to see either of the...
We have used Properties Plus for 5 years and have been very please with their management services. They are very attentive to filling our units as they turn over, they are responsive to our tenants needs and their reporting is very thorough and detailed.
Update: OK so the owner has responded with comments, that was nice of him if any of it were true. PP do not perform an extensive walk through and to date I have not seen any photo's from this library he mentions and i have on several occasions provided my photo's of the window as evidence. however h...
We are renters and are very diligent about conveying problems to properties plus. They ignore the problems and give us the run around so much that the ceiling in our appartment leaked two stories down into our living room. Owners beware they will not care for your property.
Getting pretty disappointed with these guys. I'm a homeowner. These guys got some tenants in fairly fast, which I appreciated, and after 5 years the same tenants are still there, which I consider a good thing. The frustration is coming because it takes them over a week to reply to emails, they've...
What horrible customer service! I inquired about a property rental. They said a showing was at 2pm on Thursday. I responded by e-mail, saying that I wasn't available at that time, and asked if I could get scheduled at 3:30pm.
Instead of a cordial and customer-friendly reply about rescheduling, I ...
Not very responsive to service calls and they are not getting my deposit back to me per the terms in the lease. Hard to get anyone on the phone, long wait times. Would not recommend renting from them if you can avoid it.
Several items make this Property Management Group a real dud.
1) Not open on weekends.
2) Office opens at 9 AM.
3) Response to e-mails and phone call is non-existent.
4) Takes several minutes to get through on the phone.
5) Only one agent is available to show the property. As a result, pr...
This is one of the worst rental companies! They are the most unfriendly people to deal with. They never want to take falt for their actions. If you have any sort of issues dont expect it to be taken care for immediately, you have to call multiple times over a 2 week period just to get their attentio...
I have never rented a property through Properties Plus, rather, I owned a property that they managed for me and overall my experience was a positive one. They managed my property through two leases before I decided to sell. My first tenant was your typical nightmare, never paid rent and needed to be...
I would never recommend you entrust your property to this company. I paid an outstanding water bill today that the renters skipped out on. Properties Plus received duplicates of the bill and late notices and should have made sure the tenant paid or paid it themselves. I couldn't even get them to r...
I have dealt with Property Plus for over the last 6 years and have always had good service with them. They are very friendly and work to assist you in any thing you need them to. I would highly recommend them if you need their type of services.
I have been a client of Properties Plus for the past seven years and find them polite and helpful ,with a good knowledge of many issues concerning rentals in the Denver area.
I live overseas so the position of property manager is crucial for the administration of of my property.
I would highly re...
We used Properties Plus for over 10 years to manage our property in Colorado and we were very pleased. I would recommend them to other home owners looking for property management in CO.
This is without a doubt the WORST property management company I have ever worked with. The employees are rude and clueless - actually had to rely on my neighbor as a more reliable source of information regarding certain Homeowners Association matters. Even the independent contractors who come out to...
Properties Plus has been super helpful and makes owning a rental property extremely. Great communication keeps me informed and helps me minimize any problems or issues.
I am not one to usually write reviews but this is by far the most unprofessional experience I have had. I booked a showing for a rental property. The day of the showing my appointment was cancelled. No explanation just cancelled. So I rescheduled for the next day. 45 minutes before my showing I got ...
Great property management company. They take care of every detail of leasing process. Staff is knowledgeable and friendly and very helpful. I highly recommend them
Our last landlord was a nightmare with multiple aliases.
We've rented from properties plus for 5 years now. No problems and maintenance is always on call if needed.
Told me the neighbors bed bugs can't get through walls. Now I'm infested and they won't spray. I'm having to pay over 600$ to remedy their problem and they can't even answer the phone. Awful!
Horrible agency. If you are trying to find a place with professional agents, stay away from this. I have been living in one of their house for 4 months now. They have yet to fix any of the problems I encountered with the home. One of the problems that I have yet to see resolved is one of the thermos...
In early 2012 a friend of ours (who works in real estate) recommended a property management company to us, as I was separating from active military duty. This first PCM initially said all the right things and seemed competent.. but then suddenly withdrew their services without any real explanation.
...
Properties Plus, has been very supportive
With tenants and HOA boards
We have been renting a house through properties plus for 8 months now. They have always been very diligent in addressing any maintenance requests. No problem at all.
If I could give less than one star, I would. These are by FAR the WORST property managers in all of Colorado, hands down. When we moved into our apartment in June we had a smoking cooking range that STILL hasn't been fixed. October is almost over. Do you see anything wrong with this? Now they are ta...
This company is unbelievably unscrupulous and just generally unpleasant to deal with under the best of circumstances. Run, don't walk, away! Yikes!
I would recommend avoiding this company at all cost. I recently moved out of one of their properties. They took over $900 out of my security deposit! $98 for the remaining water bill, makes sense to me. $100 for carpet cleaning, I get that. $140 to fix loose towel racks that were loose upon mov...
They are crooked and treat good, clean, paying tenants poorly: We moved into a gross house and cleaned a lot of it ourselves. At the end of our lease, they told us we had to move out for 10 days (nothing left in our home, not even food or pets) to remove one person from the lease and to add another,...
I recommend to use property plus. So far I have been 3 years with Property Plus, I never had any bad experience. They are well business oriented and professional. I believe that property Prius is amazing. Try it , seeing is believing.
This is worse company I have ever rented from DO NOT RENT from this company, the employees are no personable they charge fees upon fees they don t fix anything I have stated issues since I moved in ,over a year ago and have not fixed any of problems since we moved in avoid at all cost
This is a very bad company to do business with, whether you are a property owner or a tenant. They managed my property for 2 years and always the maintenance charges were exorbitant. 80.00 to change door handle of fridge, 150 to change 1 blind.750 for move out cleaning, the list goes on and on. Th...
I put an application in on a property I was very excited about. This cost $50 which I thought was negligible if I got the rental. I was initially told that they would have an answer for me that day. Half a week later, after 7 calls, and three voice mails I find out they rented the property to som...