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Bert Soyka

4 years ago

I would recommend avoiding this company at all cos...

I would recommend avoiding this company at all cost. I recently moved out of one of their properties. They took over $900 out of my security deposit! $98 for the remaining water bill, makes sense to me. $100 for carpet cleaning, I get that. $140 to fix loose towel racks that were loose upon moving in and replacing a couple of screens that were not there when we moved in, that's my fault for not taking pictures of them. I guess you have to keep these places honest. The part that sets me off is the $614 cleaning bill that was taken out. I've never in my life had anywhere close to this absurd of an amount taken out of my security deposit. I hand cleaned this house myself. We're talking a toothbrush to corners of the baseboards. Scrubbed the grout. They also claimed there was a dog smell in the carpet, yet no dog was ever on the carpet as long as we lived there. I"m just incredibly disappointed in this whole experience. Do yourself a favor. If you do take the plunge and decide to rent with them. Take pictures of EVERYTHING! and request they do a walk through with you when you leave. Could save you a lot of money. But why not skip the headache and find a better leasing company. Their rating speaks for itself.

Note for their response: I understand that there would be a cleaning fee. But I believe $614 to be outrageous. Yes I did move in after the lease had started. I also know that when my roommates moved in they had to contact you to come back and re-clean because the condition of the house was unacceptable. Food stuck to cabinets, sticky shelves, strong pet odor. I have pics and the write up they sent to you if you need proof. So there goes your "does not hold water" argument. I fail to understand where i didn't follow the terms of the lease. I'm disputing the shear cost of the cleaning bill.

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