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Nova Luehrs

4 years ago

If I could give less than one star, I would. These...

If I could give less than one star, I would. These are by FAR the WORST property managers in all of Colorado, hands down. When we moved into our apartment in June we had a smoking cooking range that STILL hasn't been fixed. October is almost over. Do you see anything wrong with this? Now they are taking us to court because they sent our rent payment back after they received the payment one day late. Then required us to send another payment including a late fee. Then they said that payment was received too late, sent that one back too and are taking us to court. Who does that?! They should have taken our payment to begin with and requested a second payment of the late fee instead of pissing off the property owner and denying our payment twice now. We've never paid our rent late and this one time they're trying to screw us over. They did NOT do a walk through or show us the apartment when we requested multiple times, it was NOT professionally cleaned--we cleaned it ourselves, they are impossible to communicate with. DO NOT RENT FROM PROPERTIES PLUS.
Edit: My in depth review I wrote for Yelp:
If I could give negative stars I would in a heart beat. They are the WORST property managers in all of Colorado. If you could even call them that. When we first got in contact with them about the apartment we now live in they never agreed nor would respond in attempts to show the property. The only viewing we got was when we peeked in the windows for ourselves before we received the keys. When we finally agreed to rent the apartment they made no contact with us about when we should meet to sign paperwork or receive the keys. We had to drive up there ourselves on our own initiative to meet up with them after multiple calls.
When we moved in the apartment had NOT been cleaned even though they swore up down and backward that they had a 'professional' cleaning company work on the apartment. We took pictures of all the unclean fixtures, floors, not vacuumed carpets, sticky kitchen floors, and best of all? A smoking stove range that made the entire apartment REEK of thick smoke. We told them we cleaned the apartment--albeit the stove which we requested maintenance for--ourselves but insisted on sending in the same cleaners to do it once more. When she showed up she deep cleaned the stove and the water heater closet that was coated in dust and spiderwebs. (Not cobwebs, spiderwebs.) When a maintenance man finally came out to work on our stove, missing smoke detector and window screens that were falling apart he came without a work order and had NO idea what the problems were. We had to tell him each of the issues he was supposed to be working on. At the end of the visit he took pictures of the smoke from the stove and told us that he would get in contact with P+ and with the owner and see what they were going to do about it. It's almost the end of October (we moved in at the middle of June) and still nothing has been done.
We have called them multiple times about many things and NEVER respond. They claim that their phones aren't working properly and they were working on that. Then claimed that their Google email accounts aren't receiving emails either.
NOW they are trying very hard to screw us over. They received our rent payment in the mail one day late. They voided our check and sent it back to us. Then demanded a new payment for the full payment and then the late fee. WHO DOES THAT?! They should have accepted the payment then required a second payment of the late fee OR tacked on the late fee to the next months rent. We have never sent our rent in late and never had a problem with sending a personal check. Now they are trying to send us to court because the second payment was apparently late as well when they didn't specify an exact time frame or date that this second payment was to be received when we called them about it. (The only time they respond in a timely manner.)
It also wouldn't surprise me if the few good reviews they have were paid for.
DO. NOT. RENT. FROM. PROPERTIES PLUS.

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